Hampton Inn Chicago Downtown/N Loop/Michigan Ave

was great except no air

Everything was really good except the breakfast offered, eggs looked questionable, the sausage they served was very bad, not a lot of cereal, yogurt, or fruit options. The staff serving the breakfast was not helpful or friendly at all.

Close to Chicago Theater

The hotel is a cool 1928 building in a great location. The free breakfast has lots of options and was good. The room (12th floor) was clean and quieter than the lower floors. The only ding was that the bathroom fan didn’t work.

Room was comfortable, staff friendly and helpful.

Staff was fantastic, quick, polite & friendly.

My experience at a hotel in Chicago was extremely disappointing, and I feel compelled to share it. The conditions of the rooms were simply unacceptable, flirty bed covers and there were no mirrors in the restrooms because another guest broke the mirrors before —when we asked in the front desk for help to change for another rooms they tell us that there was no more rooms available, I was so disappointment because I had a paid reservation in a month in advance, —and I encountered roaches and other bugs throughout the facility. Given the high price per room, I expected far better accommodations. To add to my frustration, the rooms had a strong odor of marijuana, which is shocking for a Hampton hotel. The level of service did not meet my expectations at all. I will not return to this hotel and strongly advise others against booking here, especially if traveling with family. This hotel made our experience in Chicago negative for my kids and family, and I believe everyone deserves better.

I think the hotel was overpriced relative to the services provided. I had a four night stay and house keeping did not attend to my room at during my stay. The room was adequate and the staff were friendly. 3/5.

Good and accessible to many tourist spots nearby. The hotel condition was not too great and it was okay for a spot in downtown. The service was good though

Our room was so small we could barely move around.

WE arrived Thursday to be told that the rooms won't get serviced until Saturday. While we were surprised about that, Saturday came and returning at night the room still wasn't (and didn't) get serviced. Air Conditioner dripped and all night you could hear water rushing from the plumbing. Breakfast was good. What you'd expect so no surprises there.

This was an excellent hotel and great location that was easily accessible to all the places we wanted to go.

Great people, good food!

Our room had no bathroom mirror and the bathroom door stuck. We had a second floor street view but the window shades did not work properly. The staff however was very good.

Great service and the area and hotel were great

Location is fantastic! However, our room was a little worn down and there was a dirty Kleenex on the ground. Our room was very hot and we had a hard time controlling the temperature.

Hotel was nice, room was clean and comfortable. Only complaint is the bathroom door in the room didn’t close all the way. It was a sliding door and seemed to be off track. It would often get stuck halfway and never would fully close. Also didn’t have a lock on it. Otherwise everything was great

The hotel itself was superb. Great location in Chicago room is comfortable. I wish you happened when we arrived in the room and discovered a bag between the bed and the window which contained a half feet and chicken. I took it down to reception and they were not very responsive and the female staff member just stared at me. I asked her to take it and told her I was not impressed which she did and then she stated that she would get the supervisor to contact me regarding this issue which I never receive contact over the three days over there. Other staff, particularly a young gentleman who was behind the counter in reception on the days following was absolutely spectacular friendly helpful accredited to your hotel Another minor issue was the fact that the shower/bath did not drain very well and would constantly fill up while showering

Understaffed. Room was not clean.

Love the atmosphere