Hawthorn Extended Stay by Wyndham Columbus North

I could not stay in the room as the smell (smoke and stale) was unbearable.

This is a drug/druggie hotel NOT SAFE AT ALL. I would highly recommend staying somewhere else. 0/10

Location not ideal, state of the hotel is in disrepair. Would not book or recommend. Walked into the room, the smell and musty air was enough for me to turn around and check out.

They didn't let me in my rooms. I was also not given a refund.

This property was so ran down and nasty ! The first room had no heat and smelled like cigarettes and weed finally after complaining 2 times we got moved and that room smelled of sewage (rotten meat) there was hot sauce or something all over the door and floor , the dust on the ceiling fans was 3 inches thick , the walls all through was disgusting and this is just a taste of it ! Called expedite to get a refund and they was still keeping a 180 so we went and bought bleach , Lysol, candles and our own bed linens and made the best of what we could but I’d definitely not recommend staying here !

Did not check in area was terrible lobby dirty did not look safe

the customer service was good, especially Tasha who checked us in...not so sure on the housekeeping because it didn't seem like they vacuumed or cleaned anything. We stayed for 4 nights and did make a small mess that needed vacuuming but the mess remained with us the whole stay. We made our own beds and housekeeping didn't remake them. The room was very subpar. The kitchen was stocked with a cutting board, a small serrated knife, one spoon, two forks, 2 butter knives. Some pots. No pans. No other dishes. There was very sad looking coffee maker. The cupboards and drawers were very dingy and dirty. The microwave looked like it could explode while in use. It was very very dirty inside with a chunk missing...how, Idk. The stove was nice...induction stove. The beds and bedding were comfortable. The pillows were a bit lumpy but didn't give us any neck problems. The bathtub drain worked only if you held down the little knob. The knob to turn water on and off was so difficult to pull out. I could've sworn the whole thing was gonna get pulled out from the wall. There was also no hairdryer. I had to go ask for one at the front desk. My biggest complaint is the carpet. This poor carpet was so dirty and nasty. My feet got so dirty from walking on it in just one evening. The next day I went and bought house slippers to wear for the rest of the stay. I did not take them off accept for to shower and to go to bed. I don't know what the other rooms are like but I don't want to know.

This property is very ran down. No working water in one of the bathrooms. The floors had holes in it and the room smelled awful. The worst experience I had in my life. The tub was dirty and the toilet seat was loose. This place needs closed down

Great workers

Smell bad

clean rooms and stuff. everything is good. Nothing to say . Will stay here again

Very nice hotel, and the rooms are clean. The staff is friendly and accommodating. it's very good.

Horrible! This place was trashed! Trash everywhere! My husband and i both got bit up by bugs. We only stayed 1 night but paid for 3. His hand is still swollen from the bites 2 days later. I have photos, but hotels.com's review page won't let me add them. Do not stay here there are far better places just 10 minutes away.

I’ve had to live here before from may of 2023 to Aug 2023 and it was wonderful. My kids were having homecoming so I booked a stay here for the weekend since we had such a great experience the first time. We checked in fine but when we got to the room there was this odor. We opened windows and lit candles it helped. The next day we came out of our room to plastic everywhere like we were wrapped in plastic. No one told us anything it was inconvenient especially when we finally got out and came back to them painting the stairs red in the rain. It tracked all in the hotel carpets floors and got on our clothes. I did notify the front office and asked for something to clean it up with. We did our best to clean it up but I’m sure the carpets will need deep cleaned if not stained. I just felt the hotel room could have looked a little better. They could have let us know they were going to do maintenance in the stairs or it could have been done after we checked out, but overall we had a good time staff is always professional and very accommodating. There’s an African American lady with locs who is always a real one. Very professional and always dots her eyes and crosses her t’s.

Staff was very nice and helpful whan listening to my concerns. Otherwise, not a good experience.

Vickie at the front desk was amazing!! Give her a raise!!

The company REALLY needs to remodel their rooms, they are the same as they were twenty years ago, when they were very nice, stained floors, chipped furniture, water leaking from bathroom ceiling,sportscourt dismantled, landscaping unkept, building brand new Candlewood right next door, only undesirables will be staying here now! Won't consider Hawthorn Suites anymore again.

Terrible room smelled bad

It was HORRIBLE!!!!!! BROKEN THING; Phone, stove, cabinet, bathroom sink (no water), sliding door, wifi, blow dryer. DIRTY THINGS; EVERYTHING!!!!!!!!! COUCH, WINDOWS, BATHROOM, PILLOWS, WALLS, WINDOW SEALS, CURTAINS CARPET. When I called the off rhey said theynwould send someone out to dix rhe broken things. Guy shows up and trys to enter the room without knocking (luckily the door was latched) it scared TF out of my kids. By the time i made it to the door he was gone. At that point I choose to stay posted outside the door. He walked pass and I asked if he was the person who came to our door. In broken English i gathered that the feont deak sent him to the wrong room.

This place should not be open for business. It was absolutely filthy and the smell in the room was enough to make someone sick.