Heritage Hotel

Hotels
7.8
/10
Pleasant
1,370 reviews

What Guests Say About Their Stay

Leon
10.0
/ 10
Convenient location, wonderful friendly staff. Room was pleasant. I like the quaintness of facility.
Mark
10.0
/ 10
I stay at the Heritage every time I go to NYC. It's everything I need in a hotel.
Rebeckah
10.0
/ 10
The room was remodeled, clean, and had no issues. The room was on the smaller side, but average for NYC. The staff was friendly and accommodating. I was only here for one night, but the stay was great!
In the Area
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18 West 25th Street, Manhattan, New York City, New York State, United States, 10010

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Heritage Hotel is located in area / city Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Heritage Hotel

18 West 25th Street, Manhattan, New York City, New York State, United States, 10010
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Location


Heritage Hotel is located in area / city Midtown Manhattan.

About Heritage Hotel

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Heritage Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Heritage Hotel

Others Heritage Hotel
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Computer station
  • Business center

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Heritage Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 06:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 06:30 - to 11:00
Available rooms at Heritage Hotel
111
Number of floors in Heritage Hotel
11
Another facilities in Heritage Hotel
Luggage storage, Multilingual staff, 24-hour Receptionist, Tours, Concierge

Frequently asked question in Heritage Hotel

What are available facilities at Heritage Hotel?
There are top facilites at Heritage Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heritage Hotel?
The standard check-in time at Heritage Hotel is starting from 15:00 - 06:30 while the latest check-out time is at Before 11:00
What is the star rating of Heritage Hotel
Heritage Hotel has a 2.5-star rating.
How many floors does Heritage Hotel have?
Heritage Hotel has 11.
How many rooms are available at Heritage Hotel
Heritage Hotel has 111.
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More Reviews from Other Guests in Heritage Hotel

7.8
Pleasant
From 1,370 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Heritage Hotel

Number of reviews per page
20
40
Top reviews
Michelle
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was a decent hotel for a couple days
Solaleh
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good!
Leon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient location, wonderful friendly staff. Room was pleasant. I like the quaintness of facility.
Verona
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very attentive, courteous and helpful
Ethan
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, big AC unit
Tasheem L
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Enjoy my stay
Mark
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stay at the Heritage every time I go to NYC. It's everything I need in a hotel.
Rebeckah
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was remodeled, clean, and had no issues. The room was on the smaller side, but average for NYC. The staff was friendly and accommodating. I was only here for one night, but the stay was great!
Nancy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was wonderful! Absolutely helpful and friendly. Allowed us to store luggage. Made change for soda machines. Gave recommendations. The hotel itself is in a great location! Quiet street, around the corner from a wonderful area. Overall a great stay.
BO
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

都是宠物的味道 很恶心
Michael
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location. Rooms on the small side but fine for our needs. Had an inner room so not much light through the window. Front desk staff very friendly and helpful. Noisy on the corridors with other guests ( floors are vinyl so carry noise) Close to subway and many places to eat nearby. Would stay again if visiting NY
Christine
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice staf very good place
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best staff we’ve encountered in years! Friendly and helpful always. Our room was good by NYC standards, enough space to move around, not a lot of space for unpacking. Large bathroom, no provided hair conditioner, fyi. It was a weekend and we were able to get free street parking directly across from hotel! Great location, walkable to Broadway, Union Square, Penn Station, lots of good food and bars nearby. Would definitely stay again.
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Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel for NYC. Helpful staff and nice flow around desk. Room has space and view much as expected. Easy to walk around and very comfortable.
Farshad
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Avoid at any costs. Extra dirty bed sheets and room and very noisy bed frames. AC was too old and wasn’t able to cool down the temperature, so we were not able to sleep the entire night. Stay away!
Lea
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Id stay here again in a heartbeat. The service was great! The room was fine, bed was cozy enough (though sunk in the middle of the mattress, glad I was sleeping alone). The location is UNBEATABLE! So much to do and eat near by.
Baraka
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This has been the worst stay i have ever been. The hotel did not have face towels only bath towels and hand towels. In order to receive a new set of towels for the room I had to take the dirty towels to the front desk. Very unsanitary. The bathroom window was not frosted it was clear and the building next door could see in the bathroom. There was a bug in the bed. This was the a horrible experience
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Haley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was great! The staff was very friendly and welcomed us each time we walked in the front. The area around is very walkable and we felt very safe, even when walking at night. You do have to request room service, but they were very responsive when we called or talked to the front desk.
Sharon
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location poor condition
Elizabeth
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Heritage Hotel is very conveniently located in a walkable, safe area with lots of dining, drinking, transport, and park options. While I respect a place’s check-in/out times this place made everyone in the lobby wait til 3 before they’d even deal with you at the desk so come 3 there was a big rush and wait (and I was warned checkout was the same way). Could they have checked if some people’s rooms were ready? Room was nice and comfy with a pleasant view. AC worked well (vital on the almost 90-degree day) but was old and noisy. Walls are also quite thin so you hear a lot of hallway and neighbor noise. Overall, a fine choice for a few days in the city. Would stay here again.
Read More
Number of reviews per page
20
40

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Others 4 Heritage Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,370 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heritage Hotel

Number of reviews per page
20
40
Top reviews
Michelle
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was a decent hotel for a couple days
Solaleh
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good!
Leon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient location, wonderful friendly staff. Room was pleasant. I like the quaintness of facility.
Verona
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very attentive, courteous and helpful
Ethan
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, big AC unit
Tasheem L
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Enjoy my stay
Mark
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stay at the Heritage every time I go to NYC. It's everything I need in a hotel.
Rebeckah
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was remodeled, clean, and had no issues. The room was on the smaller side, but average for NYC. The staff was friendly and accommodating. I was only here for one night, but the stay was great!
Nancy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was wonderful! Absolutely helpful and friendly. Allowed us to store luggage. Made change for soda machines. Gave recommendations. The hotel itself is in a great location! Quiet street, around the corner from a wonderful area. Overall a great stay.
BO
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

都是宠物的味道 很恶心
Michael
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location. Rooms on the small side but fine for our needs. Had an inner room so not much light through the window. Front desk staff very friendly and helpful. Noisy on the corridors with other guests ( floors are vinyl so carry noise) Close to subway and many places to eat nearby. Would stay again if visiting NY
Christine
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice staf very good place
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best staff we’ve encountered in years! Friendly and helpful always. Our room was good by NYC standards, enough space to move around, not a lot of space for unpacking. Large bathroom, no provided hair conditioner, fyi. It was a weekend and we were able to get free street parking directly across from hotel! Great location, walkable to Broadway, Union Square, Penn Station, lots of good food and bars nearby. Would definitely stay again.
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel for NYC. Helpful staff and nice flow around desk. Room has space and view much as expected. Easy to walk around and very comfortable.
Farshad
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Avoid at any costs. Extra dirty bed sheets and room and very noisy bed frames. AC was too old and wasn’t able to cool down the temperature, so we were not able to sleep the entire night. Stay away!
Lea
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Id stay here again in a heartbeat. The service was great! The room was fine, bed was cozy enough (though sunk in the middle of the mattress, glad I was sleeping alone). The location is UNBEATABLE! So much to do and eat near by.
Baraka
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This has been the worst stay i have ever been. The hotel did not have face towels only bath towels and hand towels. In order to receive a new set of towels for the room I had to take the dirty towels to the front desk. Very unsanitary. The bathroom window was not frosted it was clear and the building next door could see in the bathroom. There was a bug in the bed. This was the a horrible experience
Read More
Haley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was great! The staff was very friendly and welcomed us each time we walked in the front. The area around is very walkable and we felt very safe, even when walking at night. You do have to request room service, but they were very responsive when we called or talked to the front desk.
Sharon
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location poor condition
Elizabeth
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Heritage Hotel is very conveniently located in a walkable, safe area with lots of dining, drinking, transport, and park options. While I respect a place’s check-in/out times this place made everyone in the lobby wait til 3 before they’d even deal with you at the desk so come 3 there was a big rush and wait (and I was warned checkout was the same way). Could they have checked if some people’s rooms were ready? Room was nice and comfy with a pleasant view. AC worked well (vital on the almost 90-degree day) but was old and noisy. Walls are also quite thin so you hear a lot of hallway and neighbor noise. Overall, a fine choice for a few days in the city. Would stay here again.
Read More
Number of reviews per page
20
40