What do past guests say about Holiday Inn Express Hotel & Suites Niagara Falls by IHG?

Holiday Inn Express Hotel & Suites Niagara Falls by IHG is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Name: Holiday Inn Express Hotel & Suites Niagara Falls by IHG
Address: 10111 Niagara Falls Blvd, Niagara County, New York State, United States, 14304, 10111 Niagara Falls Blvd, New York State, 14304, United States
Rating: 7.6

Hotels

7.6

/10

Pleasant

984 reviews

What Guests Say About Their Stay

Bridgette

10.0

/ 10

The entire staff was excellent! They were very kind! My husband and I was traveling with our dog-son and every time we came through with him they gave him a treat that he loved! The Breakfast, every morning, was outstanding! Lots of options daily! I will definitely revisit this place! Thanks Staff!

Veronika

10.0

/ 10

Found this hotel last minute after our other location had some issues. Booking less then 24 hours in advance and the pricing was pretty reasonable. Good breakfast, great welcoming staff. We needed a few extra towels for our room and had them within minutes of requesting them. Staff was so friendly and helpful with finding good local places to eat

shari

10.0

/ 10

Staff are very nice and quick and patient when I hit a snafu with my payment. Very polite and helpful while I sorted it out. Free breakfast was great, lots of food and choices. Beds were big and fluffy as usual for Holiday Inn!

In the Area

See Map

10111 Niagara Falls Blvd, Niagara County, New York State, United States, 14304

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Staying at Holiday Inn Express Hotel & Suites Niagara Falls by IHG is a good choice when you are visiting Niagara County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Holiday Inn Express Hotel & Suites Niagara Falls by IHG

10111 Niagara Falls Blvd, Niagara County, New York State, United States, 14304

Discover More Places

Discover More About Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Location

Staying at Holiday Inn Express Hotel & Suites Niagara Falls by IHG is a good choice when you are visiting Niagara County.

About Holiday Inn Express Hotel & Suites Niagara Falls by IHG

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Holiday Inn Express Hotel & Suites Niagara Falls by IHG will surely satisfy you with its great hospitality and affordable price.

All facilities in Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Others

General

Parking
Banquet
Parking (surcharge)
Terrace

Hotel Services

Laundry service
Express check-out
24-hour Receptionist

Public Facilities

Others
Safety deposit box

Business Facilities

Meeting facilities
Business center

Things to Do

Picnic area

Food and Drinks

Breakfast

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Important Note

Uncovered self parking fee: USD 10.80 per day
Pet fee: USD 50 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Tourism fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

The following facilities or services will be unavailable from August 4 2025 to October 30 2025 (dates subject to change):

Swimming pool

The property will be renovating from October 7 2025 to March 31 2026 (completion date subject to change). The following areas are affected:

Meeting facilities
Select guestrooms
Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Holiday Inn Express Hotel & Suites Niagara Falls by IHG	87
Number of floors in Holiday Inn Express Hotel & Suites Niagara Falls by IHG	4
Another facilities in Holiday Inn Express Hotel & Suites Niagara Falls by IHG	Parking, Banquet, Parking (surcharge), Terrace, Laundry service

Frequently asked question in Holiday Inn Express Hotel & Suites Niagara Falls by IHG

What are available facilities at Holiday Inn Express Hotel & Suites Niagara Falls by IHG?

There are top facilites at Holiday Inn Express Hotel & Suites Niagara Falls by IHG such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Holiday Inn Express Hotel & Suites Niagara Falls by IHG?

The standard check-in time at Holiday Inn Express Hotel & Suites Niagara Falls by IHG is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Holiday Inn Express Hotel & Suites Niagara Falls by IHG provide breakfast?

Yes, Holiday Inn Express Hotel & Suites Niagara Falls by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Holiday Inn Express Hotel & Suites Niagara Falls by IHG has a 2.5-star rating.

How many floors does Holiday Inn Express Hotel & Suites Niagara Falls by IHG have?

Holiday Inn Express Hotel & Suites Niagara Falls by IHG has 4.

See All

More Reviews from Other Guests in Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Overall Ratings & Reviews Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Other sources (984)

7.6

Pleasant

From 984 reviews

Cleanliness

7.4

Room Comfort

8.0

Location

10.0

Service and Facilites

8.2

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Number of reviews per page

Top reviews

Kathy

Friends and Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Super nice staff. Breakfast was always great!

Bridgette

Business and Leisure with Pet

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Joseph

Leisure Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The staff was friendly and the room had a smell to it. I went out and bought air freshener and the fridge made noises and was loud had to keep the TV on the first night to combat the noises

Olufunke

Leisure

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nothing.

Ximena

Friends and Family

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The bathrooms were poorly cleaned, the shower curtains were worn and yellow, the bed sheets smelled of curry and spices, and the carpets were so dirty they didn't wash them. The cleaning was terrible.

Tomoko

Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Floor carpet was unclean and my daughter got asthma. I also felt itchy skin. I brought my hypoallergenic dog. Even if it’s pet friendly, they should clean rooms with care. We had a terrible experience.

Bhagath Singh

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Charmaine

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very helpful to accommodate us with luggage storage, and late check out.

kamal

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Check in and store luggage

Dawn

Leisure Family

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

This property was absolutely disgusting. The smell was atrocious. We only needed to stay just to sleep for a flight or I would have been out money and left. The pillows were so bad and smelly that you couldn’t even use them.

John

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I had called and i was told i could walk the the falls..and i was surprised when i found out it was 10 minutes away in car my room smelled like smoke the hole time do to it being by front door lack of vending machines pool was down water took for ever to get hot for shower i am really disappointed

Veronika

Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Frank Okyere

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The exterior was unkempt as compared to the pictures displayed when booking. The front desk staff were pleasant. However, our room was not fully cleaned once we entered it. The toilet was so unsanitary, dried pee stains and poo splashes all over the toilet seat. It was an eyesore. Our fridge wasn't clean either. On day 2 of our stay, we were out almost all day and returned expecting our room to be cleaned but only the bin had been emptied, and a few towels replaced. The beds remained undone, bathroom unclean. Why enter the room at all if you wont clean it? The carpet in the corridors need a good vacuuming. The staff for morning breakfast were very nice and accommodating, however, too many houseflies!

shari

Business with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Jose

Leisure Family

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Only issue was room service. Day one everything ok Day two, my family and I went out all day, came back around 11:30 pm so garbage wasn't taken out, bathroom wasn't clean, no clean towels, no toilet paper, bed sheets weren't changed. Have to go to service desk and ask for some supplies and personnel helped me and give me supplies that I needed. he left a message so room service can do their duties for next day. Day three went out at morning and see room service personnel by the hallway servicing other rooms and see that ours will be serviced too. so came back again at night and see that they only set the same sheets from day one , pillows were just stacked in a pyle like a wall and for our surprise a bottle of water was left under the blanket we were surprised, checked bathroom and didn't leave any shampoo and floor wasn't swept even carpet wasn't vaccumed small papers were on the carpet too. It was our first time staying on this hotel and probably will think if we will stayed again in a future time.

Robert

Friends and Family

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The pull out couch had dirty bedding. And the bedding had stained sheets.

Tara

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Found out via email less than a week before trip that pool would be closed. Too late to rebook elsewhere. Also, 3 night stay but no housekeeping at all? I understand sheets are not changed nightly most places anymore, but trash not emptied, no fresh towels. Keys deactivated at one point and had to have desk reprogram. Brrakfast well stocked and attendants friendly.

SUBHAS

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Very good staff and breakfast service awesome. Overall quiet and peace.

Salvatore

Leisure with Children

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Mold in the bathrooms, trash overflowing at the lobby entrance from day of check in to day of check out

Verified traveler

Friends and Family

4.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

The room carpet was dirty, the bathroom was not in good condition. The pool was dirty, the service was nice, but the place need renewal and cleaning.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Others 4 Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.