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Holiday Inn Express Hotel and Suites West Valley by IHG
Hotels
8.2
/10
Very Good
939 reviews
What Guests Say About Their Stay
Bethany
10.0
/ 10
Wonderful place if you havent made up your mind, let this be the review to let you know this is the place you want to be!!! Free breakfast buffet, gym, waterpark with reall giant water slide.
William
10.0
/ 10
I've stayed at lots and lots of hotels. This was 5 stars for families at a 3 star price. The breakfast was great, even the kids ate. The little water park was fantastic. The staff was excellent. The bed was excellent. The room size and fridge etc where all great.
Miriam
10.0
/ 10
They allowed us to check in a bit early, which was so great! Bathroom ceiling light is out and hand soap dispenser is coming off the wall.
In the Area
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3036 S Decker Lake Drive, Salt Lake County, Utah, United States, 84119
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Read More
Available Room Types in Holiday Inn Express Hotel and Suites West Valley by IHG
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What's around Holiday Inn Express Hotel and Suites West Valley by IHG
3036 S Decker Lake Drive, Salt Lake County, Utah, United States, 84119
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Location
Staying at Holiday Inn Express Hotel and Suites West Valley by IHG is a good choice when you are visiting Salt Lake County.
About Holiday Inn Express Hotel and Suites West Valley by IHG
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Holiday Inn Express Hotel and Suites West Valley by IHG is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at Holiday Inn Express Hotel and Suites West Valley by IHG will surely satisfy you with its great hospitality and affordable price.
All facilities in Holiday Inn Express Hotel and Suites West Valley by IHG
Others
Things to Do
- Waterpark
- Hot tub
- Indoor pool
- Waterslide
Hotel Services
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting rooms
- Business center
- Computer station
General
- Banquet
- Parking
Nearby Facilities
- Grocery
- ATM/Banking
Family-friendly Facilities
- Children pool
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Holiday Inn Express Hotel and Suites West Valley by IHG
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 50 per pet, per day
- Service animals are exempt from fees
- Credit card charges are subject to a surcharge of USD 100
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's pool slide is open for limited hours Friday-Sunday from 4-10 PM and Saturday-Sunday from 7-10 AM.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Holiday Inn Express Hotel and Suites West Valley by IHG | 94 |
Number of floors in Holiday Inn Express Hotel and Suites West Valley by IHG | 3 |
Another facilities in Holiday Inn Express Hotel and Suites West Valley by IHG | Waterpark, Hot tub, Indoor pool, Waterslide, Laundry service |
Frequently asked question in Holiday Inn Express Hotel and Suites West Valley by IHG
What are available facilities at Holiday Inn Express Hotel and Suites West Valley by IHG?
There are top facilites at Holiday Inn Express Hotel and Suites West Valley by IHG such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn Express Hotel and Suites West Valley by IHG?
The standard check-in time at Holiday Inn Express Hotel and Suites West Valley by IHG is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Holiday Inn Express Hotel and Suites West Valley by IHG provide breakfast?
Yes, Holiday Inn Express Hotel and Suites West Valley by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Holiday Inn Express Hotel and Suites West Valley by IHG
Holiday Inn Express Hotel and Suites West Valley by IHG has a 2.5-star rating.
How many floors does Holiday Inn Express Hotel and Suites West Valley by IHG have?
Holiday Inn Express Hotel and Suites West Valley by IHG has 3.
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More Reviews from Other Guests in Holiday Inn Express Hotel and Suites West Valley by IHG
Overall Ratings & Reviews Holiday Inn Express Hotel and Suites West Valley by IHG
Other sources (939)
8.2
Very Good
From 939 reviews
Cleanliness
8.4
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Holiday Inn Express Hotel and Suites West Valley by IHG
Number of reviews per page
20
40
Top reviews
WENDY
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice. I wish the breakfast lasted till 10:00 and I wish the pool area had brighter lighting
amanda
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hotel was great! Staff was awesome l
Megan
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The front desk was very friendly
Jamie
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The only issue was that the hold for incidentals is still pending and it’s been almost 30 days..
Bethany
Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Wonderful place if you havent made up your mind, let this be the review to let you know this is the place you want to be!!! Free breakfast buffet, gym, waterpark with reall giant water slide.
Daishia
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The indoor water park was a hit with the kids.
Aaron
Business and Leisure with Children
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The pool area was fun for my son.
Donovan
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room was nice and the pool.area is fun
Nicholas
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This property is close to the Maverick center and only a 15 minute drive to downtown SLC. Not really within walking distance of any restaurants. free parking for a vehicle.
Kelsey
Friends and Family
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
We reserved this location due to the water slide and kiddy park, we were not informed that the slide was open ONLY on the weekends…. Nothing on the booking website or any mention when we checked in. Cleanliness was mediocre at best. Beds were some of the most uncomfortable beds we have stayed in. My opinion: save your money for a different hotel
Read More
William
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I've stayed at lots and lots of hotels. This was 5 stars for families at a 3 star price. The breakfast was great, even the kids ate. The little water park was fantastic. The staff was excellent. The bed was excellent. The room size and fridge etc where all great.
Heather
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Very friendly staff and a clean room!
Celeste
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
.
Pedro
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
W hotel
Mary
Leisure with Children
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The pool and breakfast was good as always however our room wasnt the cleaniest upon arrival. The light bulb for the lamp nesr the bed was on the table insread of screwed in. There was pieces of food left on the desk and floor from precious guest and i mean big chunks and the worst part was the beds were so uncomfortable. They were so hard and we've stayed here before in a room where the bed wasn't like this so now i know not all rooms are the same comfort wise. Once I got my room key we made our way to our room and they didnt work soni had tongonback downstairs and it the front desk clerk took a long while to come out from the back.
Read More
Miriam
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
They allowed us to check in a bit early, which was so great! Bathroom ceiling light is out and hand soap dispenser is coming off the wall.
Rebecca
Leisure with Children
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Check in was great but when we got to our room we got all unpacked and started to put some things away in the fridge and realized there was leftover food in the fridge from whoever stayed before us. It smelled and made the whole room smell. I went to call and the phone doesn’t work and bathroom door doesn’t lock. Went down and told them it was by the door and what happened. They offered to change rooms but not to fix the issues or anything else. Also they did not come get the food we swam for 3 hours and it was still by the door smelly when we got back so I had to go down again
Read More
chris
Business
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff was absolutely amazing. Everyone was friendly and went out of their way to accommodate my early arrival.
Mary
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Front desk was very helpful and let me check in early. The room was clean however the tv wasnt hooked up to anything. Fortunately we brought our firestick to watch some tv. The pool was great as always however people were having a party or get together and the hallway area near the pool was a mess. Also the slide was closed but kids were climbing up the slide and making a ruckus. The playground in the pool was goid but bigger kids kept climbing up aa the little ones were playing. Theres not really anyone regulating things but thats in the parents not watching their kids. The breakfast was great. Overall it was a nice stay
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The stay was ok. Check in and check out went smooth. This place is pet friendly. With that being said, our room smelled strange when we checked in. We turned on the fan and just said it is what it is. A while later I had removed my shoes and socks and realized that the carpet was damp. I’m assuming that with pets allowed they must have to clean the carpets. Other than that the stay was good.
Read More
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Holiday Inn Express Hotel and Suites West Valley by IHG
Other sources (939)
8.2
Very Good
From 939 reviews
Cleanliness
8.4
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Holiday Inn Express Hotel and Suites West Valley by IHG
Number of reviews per page
20
40
Top reviews
WENDY
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice. I wish the breakfast lasted till 10:00 and I wish the pool area had brighter lighting
amanda
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hotel was great! Staff was awesome l
Megan
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The front desk was very friendly
Jamie
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The only issue was that the hold for incidentals is still pending and it’s been almost 30 days..
Bethany
Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Wonderful place if you havent made up your mind, let this be the review to let you know this is the place you want to be!!! Free breakfast buffet, gym, waterpark with reall giant water slide.
Daishia
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The indoor water park was a hit with the kids.
Aaron
Business and Leisure with Children
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The pool area was fun for my son.
Donovan
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room was nice and the pool.area is fun
Nicholas
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This property is close to the Maverick center and only a 15 minute drive to downtown SLC. Not really within walking distance of any restaurants. free parking for a vehicle.
Kelsey
Friends and Family
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
We reserved this location due to the water slide and kiddy park, we were not informed that the slide was open ONLY on the weekends…. Nothing on the booking website or any mention when we checked in. Cleanliness was mediocre at best. Beds were some of the most uncomfortable beds we have stayed in. My opinion: save your money for a different hotel
Read More
William
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I've stayed at lots and lots of hotels. This was 5 stars for families at a 3 star price. The breakfast was great, even the kids ate. The little water park was fantastic. The staff was excellent. The bed was excellent. The room size and fridge etc where all great.
Heather
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Very friendly staff and a clean room!
Celeste
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
.
Pedro
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
W hotel
Mary
Leisure with Children
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The pool and breakfast was good as always however our room wasnt the cleaniest upon arrival. The light bulb for the lamp nesr the bed was on the table insread of screwed in. There was pieces of food left on the desk and floor from precious guest and i mean big chunks and the worst part was the beds were so uncomfortable. They were so hard and we've stayed here before in a room where the bed wasn't like this so now i know not all rooms are the same comfort wise. Once I got my room key we made our way to our room and they didnt work soni had tongonback downstairs and it the front desk clerk took a long while to come out from the back.
Read More
Miriam
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
They allowed us to check in a bit early, which was so great! Bathroom ceiling light is out and hand soap dispenser is coming off the wall.
Rebecca
Leisure with Children
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Check in was great but when we got to our room we got all unpacked and started to put some things away in the fridge and realized there was leftover food in the fridge from whoever stayed before us. It smelled and made the whole room smell. I went to call and the phone doesn’t work and bathroom door doesn’t lock. Went down and told them it was by the door and what happened. They offered to change rooms but not to fix the issues or anything else. Also they did not come get the food we swam for 3 hours and it was still by the door smelly when we got back so I had to go down again
Read More
chris
Business
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff was absolutely amazing. Everyone was friendly and went out of their way to accommodate my early arrival.
Mary
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Front desk was very helpful and let me check in early. The room was clean however the tv wasnt hooked up to anything. Fortunately we brought our firestick to watch some tv. The pool was great as always however people were having a party or get together and the hallway area near the pool was a mess. Also the slide was closed but kids were climbing up the slide and making a ruckus. The playground in the pool was goid but bigger kids kept climbing up aa the little ones were playing. Theres not really anyone regulating things but thats in the parents not watching their kids. The breakfast was great. Overall it was a nice stay
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The stay was ok. Check in and check out went smooth. This place is pet friendly. With that being said, our room smelled strange when we checked in. We turned on the fan and just said it is what it is. A while later I had removed my shoes and socks and realized that the carpet was damp. I’m assuming that with pets allowed they must have to clean the carpets. Other than that the stay was good.
Read More
Number of reviews per page
20
40