Holiday Inn Express INDIANAPOLIS - SOUTHEAST by IHG, an IHG Hotel

My stay was average - nothing great but nothing bad either. The pool, however, did have a horrible smell and my grandkids were unable to swim, which was a big bummer. The room was clean, though, and the beds were comfortable.

Suites were very large everything a person needed was impressed with king size beds two of them loved it all it was four ladies with plenty of quiet time thanks we be back lol

The stay was great! Room was nice! Breakfast was great! The only issue was that the pool area was extremely hot if you weren't swimming in it.

Would highly recommend. Staff were awesome and was very clean

Was a good experience.

We rented a king suite for my Birthday. The room and Jacuzzi were clean and nice. Not many hotels in the city that still offer a jacuzzi tub that keep up with their facility. The breakfast was great. Staff was friendly. Best place for the best price!

Fine for travelling

Staff were very nice & cheerful

Good customer service

Was charged an additional $50 after we left even though we literally only had stayed for one night. Upon check in was charged the $149 plus $30 for taxes, total was $175 on printed receipt upon check in. No one available at check out and checked bank statement to make sure they only charged the $175 and statement was $225 for ONE NIGHT.

Fire doors to outside exit would not close properly. Had ants in our room everywhere. Spa was advertised to be working, when we arrived they were ripping it out with no prior warning. Exterior of building was rough. Trash everywhere and signage for parking spots were hanging upside down. Would not recommend.

Excellent.

Very clean, staff was kind and helpful, the breakfast was good.

I rented this hotel for the pool and hot tub. We called to make sure the hot tub was working and it was so we booked a room. Upon arrival we found the hot tub closed. Everyone was still getting in the hot tub and it was full of bubbles and suds from peoples skin. The pool had debris in the corners of the deep end indicating it does not get vaccumed out. There were no towels in the pool area to dry off. My room had ants so we had to be very careful with food to not cause a bigger issue. The 2nd night there we were woken by a fire alarm at 3am. When asked why this happened we were told the pool area will sometimes cause the alarm to be set off due to maintenance and now the pool is closed. It is spring break we bought a room for the pool and hot tub and sadly we did not get to fully enjoy the whole reason for the trip.

Super duper!

Comfortable beds, did not like the so called omelets at breakfast the rest was only ok for free hotel breakfast. There was a lot of highway noise at night. Just an average place to stay

Breakfast was a joke pancake machine broken. Room keys kept resetting and couldn’t get in my room. Bathtub was dirty.

The room was clean and nice but you could hear every move made by other rooms. There was also no hot water for a shower. Then breakfast came and the juice machine was out of order and no milk to be found.

It was a standard hotel. The front desk staff was very friendly. The room was clean. I felt safe after a long drive to the area. Breakfast was subpar, but it was complimentary and the location allowed for me to get food before heading into the hotel and it's right by a gas station.

I did not get the rooms I booked. I booked 2 rooms with 2 beds and both rooms were supposed to have a couch with pull out bed. Neither room had a couch woth a pull out bed. And i was forced to have rooms on 2 different floors seperating our group. The room on floor 2 had a noise issue coming from the interstate. Which is completely understandable to an extent being next to a 6 lane highway however this was excessive. It sounded like a noise barrier or somthing in the AC allowing the noise in. The Room on the 3rd floor did not have this problem. Also the 2nd room was excessively smaller. You almost couldnt get the baggage cart into the room it was so narrow. Again the room on floor 3 did not have this issue. The hotel was clean and friendly, except we had to get new Room keys every couple hours. In 2 nights we had to get 4 sets of keys. Very inconvenient when carrying around a sleeping 5yr old. We did like the pool and pool room. The pool had warm water which we all enjoyed and it was clean. But the pool seemd to have alot of shock in it. Chlorine is normal in a pool but if youve ever swim in shock you would understand what im talking about. This was a decent hotel but with the inconveniences of the room keys and not being able to sleep because of road noise, not getting what we paid for, etc we wont be returning on our next trip to indy.