Holiday Inn Express QUEENS - MASPETH by IHG, an IHG Hotel

Stay was excellent. Nice people. Nice service. Excellent everything excellent.

didn't get my room refunded to me after an event got cancelled last minute

Great

Very good free breakfast. Outside of the premises, a bit noisy at times.

Amazing. I really like the hotel.

Nice room ok sound proofing great WiFi and best of all room charge included free parking on premises price for one night was about average for the area but not much to see or do in the area other than a great view of the Long Island Expressway

Friendly staff, good deal for price

We enjoyed our stay and the staff was too nice with us

Needed to book here last minute when our previously arranged VRBO fell through because the host flaked. Very convenient for visiting family and friends in Queens. Nice breakfast.

I drive a Ram 1500 and was happy about the parking plus the breakfast was amazing

Excellent room. Pretty clean and neat! Thank you!

It suited my needs

Had a wonderful stay!!

Property conveniently located close to highway with shopping in close proximity. Available parking on the property however was somewhat limited.

DO NOT STAY IN THIS HOTEL!!! I have never before written a bad review but my recent experience here has compelled me to do so. The hotel isn't as advertised. It is a 20 minute uber ride from the subway station listed in the wotif listing. The surrounding area is just deralict buildings or factories. It feels unsafe walking around and food options around the hotel are extremely limited. After arriving and deciding this place wasn't for me, i asked if i could check out and have a refund. They told me i was fine to leave and that since i booked with a third party provider (wotif) i would need to contact them to arrange the refund. When i contacted wotif to action this they told me the property had denied my request. Terrible customer service, Terrible location, terrible experience. Avoid this hotel at all costs!!!

Great hotel to stay in

Easy check in and quiet stay

Bed sheets had bad odor. Staff did change and sheets smell was lessened!

Its an average Holiday Inn. One thing I found very strange was our rooms were in the basement. My window was a staircase that people could easily see into. The bed wasn't the the most comfortable but it was serviceable. The air conditioning was fantastic. If you are looking to stay in Queens and want a quick ride to NYC, its a solid place. It should be a litlle cheaper that what I paid to stay. But overall, its okay.

We stayed here to attend a show in Brooklyn which was a short Uber ride to the venue and back. This wasn’t an area I would normally stay in, but the hotel was a good place to rest our heads for the night.