Holiday Inn HARRISBURG EAST by IHG, an IHG Hotel

It’s a nice clean area to come to after spending a long day at Hersheypark

It was a great place to stay for the night and had a breakfast buffet available in the morning.

The room wasn’t ready for almost 2hrs after my reservation. Very disappointed with that.

Very nice staff

Convenient location

All the staff were very kind and went the extra mile to make sure me and my partner were happy. Front Desk was super generous. Pool Area was very clean and the gym was neat. my room met beyond expectations. i was very very pleased to stay.

Convenient to Highway, and quiet and clean. Decent value.

Great stay

I stay there for two days with my son while attending a concert in the area. I would not recommend this hotel although it plays off like a remodeled Holiday Inn. It definitely is not. It’s an old hotel with a well done facelift. It was not clean. The rooms weren’t clean. Everything in the hotel is actually old and pretty beat up, unfortunately I kind of had a feeling that was going to be but because of the concert most of the stuff was already booked in the area. I would not recommend it that is not good at all especially for the price.

The room and hallways seemed dated and worn. The shower is amazing. That and it was close to food places.

Very nice and clean and very friendly people.

Again did not provide shuttle as promised. I will never stay there again

They did not provide shuttle as previously stated. Additional $40 for a taxi from airport which was less expensive than Uber. Management didn’t offer any refund for issues. Although they said they would provide some recompense. Will never stay there again.

Issue with shuttle from airport. Issue was never resolved

Bar in the hotel. Easy access to all attractions. Hershey is about 20 min away. Staff friendly.

The breakfast Saturday morning was not very good. Pancakes were hard, eggs didnt taste right and sausages were rubbery. But then sunday morning the breakfast was amazing.

I booked the king suite. Furst off this is the smallest king size mattress i ever slept in. It was queen. There were moths in the room. The tv remote didnt work. The lamp next to the bed didnt work. I called multiple times to the front desk no answer. Had to walk down then still had issues. The toilet did t flush toilet paper without flushing 2 or more times. Absolute gross

Overall the hotel is nice and staff is friendly and caring. I gave 2 starts because originally we were put in the suit with terrible conditions. I closed my eyes on closet doors didn't close, toilet paper holder was falling off the wall, floor lump was leaning to a side and shaky, other lamps didn't work. But when one of us stood in the water coming out from toilet- I had no choice as ask for another suit. We had to move ourselves to different floor with our already unpacked clothes and things at 12;30 am doing multiple rounds. After long day drive to PA this is not something I was looking forward to do. The second room was much better, without issues. Yes, staff moved us to different room right away, but nothing was offered to compensate. I paid full price for the suite and still had this unfortunate experience.

The room was very clean. The pool was cloudy and not well maintained

Friendly stsff