Home2 Suites by Hilton Foley

Early check in was nice!

Need better pillows. Maybe a cereal kids like at breakfast.Rooms were nice and hotel was guiet. Would stay again but bring pillows

When we first arrived as we were entering the building all you could smell was cigarette smoke with used cigarettes on rug and around front door. The room appeared clean but in the kitchenette area the counter and draw pulls was dirty and sticky. Only 1 dish towel in kitchenette area. Had to ask for another dish cloth even after the room was supposedly clean and the only dish cloth we had was removed. We had to ask for more towel, wash clothes and hand towels every day even the day the room was suppose to have been cleaned. Also had to request toilet tissue after the room was supposed to have been cleaned. The breakfast was cold and not good at all! My 18 year old grandson was making his waffle at the self-serve waffle machine and was yelled at by one of the workers who was supposed to be there to assist those staying at the hotel. It was very noisy most of the night. Also, housekeeping when they cleaned rooms on our hall very loud , slamming doors, yelling in the hallway. The pool was dirty and unusable by my grandsons. Words can not really appropriately describe how bad our stay at this hotel really was for us. I was very disappointed with our stay at Home2Suites by Hilton. I thought since it’s a Hilton Hotel that it would have been held at a higher standard. We will not being staying at this hotel ever again.

Shampoo was empty, no towels for pool, breakfast meat was too tough to eat. Trash on floor in 2 main areas for our entire stay.

old

Location. Close to restaurants, activities, and shops

Our room was perfect for what we needed. It was spacious, the bed was comfortable. I got updates from the staff often and they reached out to ensure we had what we needed. The front desk staff was so lovely to deal with. The only downside was our shower needed some upgrading (caulking around the shower needs replacement) and the pool outside was freezing cold. Other than that, it was a great stay. Amazing location and very convenient to shopping, restaurants, etc.

Our floor was right next to kitchen and public restrooms at 4 am toilets flushing waking us up. 6 am breakfast prep. So noisy, room felt very damp floor was nasty our feet were black, shower water on floor making it slippery. It was a disability room(I normal don’t pick) water went in the bathroom, and our bedroom carpet at entrance had to use three towels to dry it off so I wouldn’t slip(I just had hip replacement 4weeks ago-that would have been horrible if I fell). Breakfast eggs were cold and nasty had to go out to get food. Won’t stay here again.

Found ants in my room, found blood near my bed, hair when I was checking the bed, and hair in the soap dish when I checked in.

Our stay here was nice and everyone was super friendly. The room was clean and we will definitely be back when we are in Foley. Highly recommend!

Front desk staff was great. Room was not made up when we checked in. Dirty towels, dirty sink, dirty kitchen sink, dirty fridge with spilled drink, couch pillows on the floor. Beds were made. Trash removed but no trash bags. They changed our room. 2nd room was made nice but shower was mildewed and a little gross. All the hallways (1st room was on 2nd floor, 2nd room was on 3rd floor) were very filthy… not vacuumed in days/weeks? All in all, the price paid was not reflected in the quality received. Just plain dirty. I will not return.

Our stay was amazing the room was very clean and the staff was very friendly the only issue we didn’t like was the slow draining of the sink and shower and the temp of the hot water wasn’t very hot but other than that it was and overall good quality clean stay

It was nice

It was fine and clean.

The stay was comfortable. The room was clean and very spacious. The front staff was not courteous or professional.

Great accommodations

I was happy with the room and the area.please dust the top of the shelves in room.put bags of candy up there to keep away from kids.covered in dust.very thick

Great hotel as advertised

enjoyed our 2 day trip and would stay again, rooms were big and beautiful

I liked the location, cleanliness, and friendly staff. Also enjoyed the breakfast.