Home2 Suites by Hilton New York Times Square

Good value, great location.

The staff was incredibly friendly and accommodating. The room was clean and well maintained as were the common areas.

Excellent location 30 seconds to Times Square the only thing there was 3 of us and they gave a sofa bed which was so bad and uncomfortable and you hear the springs all night and if were paying for 3 we should have 3 beds

Staff was kind and very helpful. He made check in easy and helped with my need for a later check out.

Better elevator system

Very comfortable and great location. Staff was very friendly, helpful and accommodating. Looking forward to returning. Thank you!

Loved the location!! It's an Absolutely Terrific locale in the Heart of Anything and Everything you could possibly want to do or see in NYC 🍎!! I called twice for assistance with the AC control and both times I had an engineer in my room in less than 10min😃!! (It wasn't broken I just was requesting to help to work it😉) I will Absolutely stay here next time!! Highly recommend!

Location is in TSQ, so there is plenty of options. Hotel is excellent!

My family of 3 really enjoyed this stay for our trip to New York! The hotel check in was great with added charm from Nicholas our concierge. The queen suite was well equipped with kitchen supplies, pull out sofa bed, all the streaming services on TV and lots of counter space to keep things organized! The American style breakfast every morning is above average and there’s waffles/pastries downstairs too; which we missed the first day so be sure to go downstairs as well as the main lobby floor dining room, the earlier the better. The best thing is the location, can’t beat staying in the heart of Times Square, walking distance to everything! The negative Nancy’s will say that the elevator is slow and the breakfast is average, well they’re only half right lol, since I’ve already mentioned the breakfast; are you really going to let a slow elevator ride be the reason you turn down a great place to stay?! We strategically stayed on a lower floor and that helped with catching the elevator so, Overall 9/10 and I’d definitely stay again :)

The AC noise is really loud! The AC can't be set lower than 22 C so it was really hot! Location is great for rhose who want ro stay close to times square. The bathroom is really really small!

Bought a package with breakfast. Conveniently 1 elevator was running during peak breakfast hours. People were waiting close to an hour for an elevator and missed breakfast. There’s no luggage storage room, no lobby to sit in and rooftop is adult only so there’s nowhere to lounge.

No other review

Good hotel

Excelent

Key in entry at the elevator

Hotel was very conveniently next to times square. Very close to subway, restaurants, shops, broadway etc. Cannot fault hotel and location. Highly recommend!!

The staff was amazing.

The sofa bed made a lot of noise and I could feel the springs form the mattress. It was really uncomfortable. Also the noise outside was bit loud. The windows didn’t actually cancel the noise.

The hotel is in a good location. The rooms are cleaned every 2nd day. The breakfast lacks variety and the seating area is always busy. If you have luggage its a long wait for the elevators ( we waited 20 mins on check in day and 20 mins on check out day)

Home2 suites was perfect except for the elevator system. The wait is just too long. They have enough elevators, with a better system it would work properly.