Home2 Suites by Hilton St Louis Downtown

I paid hotel. Pay me back please $175 not sure.

Clean, quiet room. Great breakfast, large comfy eating area, friendly staff. Parking, terrible.

Toilet was out and clogged up never came to fix it. Sink clogged up too

The hotel itself was nice and clean. The staff quickly resolved a minor issue. However, there was construction noise much of the day during my stay in April 2025 due to renovations of a neighboring building.

We loved how unique the hotel building is - a former gas/oil company office building - not new construction so it was solid with extremely noise-proof rooms. Lots of space in the lobby and breakfast area to accomodate everyone. Staff was incredibly friendly and service-oriented. Highly recommend staying her for value, location to many St. Louis attractions, and customer service.

Girlfriend cut her leg badly on a piece of the bed that was broken off and sticking out. Hotel had no medical supplies available.

Came to town to visit friends and enjoy some events around town. The staff was extremely welcoming and friendly. Definitely would book here again.

Loved the rooms!

Our car got broken into so do the the valet service even if it’s 55 a night

We had a great stay; however, be prepared to either meter park or pay for valet. There are no other options for parking. Other than that, this place was great and the location was perfect for what we needed. It was clean and the staff was very friendly.

The property was clean and the employees were friendly, I am not used to staying at a place that doesn't have parking. I do understand though, because of being in the downtown area.

I stayed here with my 14 year old daughter for a volleyball tournament. On the second night i had a new guest knocking on my door around 1:30 am. I asked what he needed and he just responded with him having the wrong room. 10 min pass. And more knocking!!! At this time myself and my 14 year old girl started panicking because they were trying to open the door!!! I asked who it is was and they said security!! At that moment the room phone starts ringing it’s the lady from the front desk asking me for my name, she goes on to tell me that they assigned my room to someone else and that they had me as a no show!! Of course i told her that was not my fault i had paid and checked in! I will never in my life stay here again!! People please stay away!

Room was very spacious. A short walk to the convention center.

Just like this past summer, it was a great experience. Although the TV in my room did not work, the workers more than made up for it. Great courteous staff, clean hotel, I will definitely stay again. These people go above and beyond the call of duty to make everything right.

When we arrived, the room to our door was propped open and the sofa couch wasn’t fully put back into the couch. Our room was never cleaned throughout our stay and we were out all day long. The staff was nice and the hotel was clean, but it’s not anything to write home about.

Last night 3/8/2025 they let people have a party on 2nd floor where we stayed room 209 that was up yelling, laughing, screaming from 9pm-4am!!!! My daughter who is 12yo had to be awake at 6am for her volleyball tournament with daylight savings we didn’t sleep!! Hotel staff could care less and were contacted and nothing changed and security guard was hanging with the party people! To top it off I had to then drive 6hours home on no sleep! I’d like a credit or refund for 1night!

Tried to charge me 196.00. incidentals are 100.00.

The hotel is in the historical Shell Building. I stayed Friday and Saturday night. The room was well appointed and clean. Check-in was quick and easy. There is a full service breakfast in the morning. The location is walking distance to the Enterprise Center where the St. Louis Blues play. The church and park across the street have a few homeless folks sleeping and wandering around. The hotel has security. Valet is $55 per night, but I was able to find metered street parking. I paid less than $10 on the street for my entire stay. I would stay here again.

The staff was wonderful and welcoming, the area felt pretty safe, but the bathroom in our room could have been cleaner

What made this stay amazing was the 5-star staff at the hotel. They are a delight, every single person we interacted with was above and beyond kind, helpful, and just lovely, which means a lot to me these days. Negatives: I slept on the couch bed in my room, which came with a baffling assortment of sheets (4 pillowcases, 1 pillow, 2 fitted sheets), the shower took like 5 minutes to heat up every morning, but these are things that are fixable or that I can live with. Positives: the free breakfast was pretty decent, the staff (as mentioned), the room had solid amenities for a traveler who needs kitchen space (full size fridge/freezer, dishwasher, full set of plates, etc). This is a hotel that is really trying to offer an elevated experience, and is mostly getting there. And for the price, absolutely a great deal. Would stay here again for sure.