Hotel Metro, Autograph Collection

Everything was great. The property had Everything we wanted.

Had my room I had booked full already

The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious

Check in was horrible! They couldn’t find our reservation and when I showed the info on my phone they said I had the dates wrong. They were not wrong. Then they found us and told me I said my last name wrong!!!!! The room was ok. It was missing pillows and towels! We were on the Milwaukee Street side which was loud from bars and cars. There was no room service menu so we were not aware that the hotel had room service. The restaurant was a nightmare with horrible service! We went for breakfast on Sunday and it wasn’t very busy. It took 1.5 hours to get eggs. We couldn’t get coffee refills because we couldn’t find the wait staff. They put the cream in before they deliver to the table. My husband takes his coffee black and was forced to drink it with cream as no one came back to the table. It was all around a terrible experience! This makes me sad considering how expensive everything is. Also had to pay $10 a day for WiFi when they advertised free WiFi. The only thing that works great there is the valet service. $40 a day plus tip. They work super hard and are on top of their game! Not sure I would stay there again considering the total experience! Definitely not worth $300 a night.

We booked a queen double (paying 565!), and when we arrived at the hotel they said there was a leak in the room and had to put us in a king - no more doubles available. They said they would bring a cot(s) for our children, only to arrive back later that night, no cots were delivered and when we called the front desk they informed us they did not have any available. The worst night of sleep on the floor in a hotel - has to be the grossest thing ever! Do better!

Nice people but outlets didn’t work

Super friendly staff. Great rooms.

Greg and check in was phenomenal! After a long day of delayed flights and my luggage being missing, they were exceptional on check in. The room is gorgeous and clean! My service at the hotel restuarant was great as well, Shaun was an excellent server and the steak was delicious! I didn't have my luggage, but they sent me up a robe and slippers. Seriously 10 out of 10!

Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again

The rooms are huge

Pretty close walk to anywhere to do anything and pick from a lot of restaurants and bars walking distance... hotel it self is very rasy to navigate and room was very clean and welcoming.... huge room and surprisingly big bathroom... really nice property

Staff was very friendly. Room and amenities were great. Had Oggies for breakfast/room service and it was delicious!

We came from AZ for the Harley Davidson festival. The Metro was a perfect location near Veteran’s Park. The associates at the Hotel were super friendly, knowledgeable and helpful. Arika at the front desk helped me get my Harley event tickets printed from my email. She was super friendly, has a great smile/personality and I was so happy the next morning when she was working so we could let her know how much we appreciated her.

Great room to stay and work in with cool Art Deco touches. Rooftop experience and staff across the house were great. Smooth parking experience. I'd stay again for sure.

Enjoyed my stay at the hotel metro! Stayed during summerfest, and it was very convenient to walk to and from the festival grounds!

The suite was very modern and clean. The staff was very professional and courteous including valet service. I arrived late so I didn't get to use the on site bar but the mini bar was fully stocked.

Restaurant was great valet was friendly and quick

Beautiful suite! Spacious and clean.

Quiet hotel. Room was big & spacious.

The hotel was a renovated older building. I liked the mixture of the new and the old. Very classy upsacle with everything you need. They have a lot of nice restaurants within walking distance. Great stay!