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Hyatt Place Memphis/Germantown
Hotels
8.8
/10
Very Good
955 reviews
In the Area
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9161 Winchester Rd, Shelby County, Tennessee, United States, 38138
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hyatt Place Memphis/Germantown
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What's around Hyatt Place Memphis/Germantown
9161 Winchester Rd, Shelby County, Tennessee, United States, 38138
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Discover More About Hyatt Place Memphis/Germantown
Location
Staying at Hyatt Place Memphis/Germantown is a good choice when you are visiting Shelby County.
About Hyatt Place Memphis/Germantown
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hyatt Place Memphis/Germantown.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hyatt Place Memphis/Germantown is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hyatt Place Memphis/Germantown is the right place to stay.
All facilities in Hyatt Place Memphis/Germantown
Others
Public Facilities
- Others
- Coffee shop
- Elevator
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
Things to Do
- Beach umbrella
- Outdoor pool
- Pool sun loungers
Transportation
- Shopping center shuttle
- Area shuttle
General
- Banquet
- Parking
Business Facilities
- Meeting facilities
- Business center
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hyatt Place Memphis/Germantown
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 02:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 02:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hyatt Place Memphis/Germantown | 127 |
Number of floors in Hyatt Place Memphis/Germantown | 4 |
Another facilities in Hyatt Place Memphis/Germantown | Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service |
Frequently asked question in Hyatt Place Memphis/Germantown
What are available facilities at Hyatt Place Memphis/Germantown?
There are top facilites at Hyatt Place Memphis/Germantown such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Place Memphis/Germantown?
The standard check-in time at Hyatt Place Memphis/Germantown is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does Hyatt Place Memphis/Germantown provide breakfast?
Yes, Hyatt Place Memphis/Germantown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown has a 3.0-star rating.
How many floors does Hyatt Place Memphis/Germantown have?
Hyatt Place Memphis/Germantown has 4.
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More Reviews from Other Guests in Hyatt Place Memphis/Germantown
Overall Ratings & Reviews Hyatt Place Memphis/Germantown
Other sources (955)
8.8
Very Good
From 955 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hyatt Place Memphis/Germantown
Number of reviews per page
20
40
Top reviews
Jonathan
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great breakfast - 1st room terrible, not maintained, 2/3 night was good
Anita
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The toilets need to be taller. Otherwise it was fine.
Faith
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We loved our stay at this hotel. The only thing I would recommend is they need to add microwaves in the rooms
David
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good bed
Sue
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great experience on our ride home after a week in Dauphin Island!
Kathyrn
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was excellent
Kathyrn
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Rooms were clean. Staff was very cordial and knowledgeable.
Food was excellent
Nancy
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
My husband and I checked in on Friday July 25. Our room was not cleaned on Sat. We inquired at the front desk and were told rooms are cleaned only every other day. Odd. We left for the day on Sunday and returned and the room was not cleaned and the bed linens not changed or new towels given out. This is inexcusable for a nice hotel. Two times when we went to the front desk there was no one there. When we checked in I had to call the hotel on my cellphone in order to have a human surface to check us in. On Sat when my husband waited at the front desk to ask for new towels the two workers continued to chat behind the counter and completely ignored him. This Hyatt needs to improve on both front desk service AND housekeeping. We were very disappointed and won't be returning.
Read More
Rebecca
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was great except the rudeness of the clerk when we came back for our bags.
Claudia
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Got it! Here's the updated version with that note about the room condition included:
---
Review for Hyatt Place Germantown, TN
I recently stayed at the Hyatt Place in Germantown, Tennessee, and overall had a pleasant experience. The hotel was clean, quiet, and in a convenient location—close to restaurants, shopping, and just a short drive into Memphis.
The room was spacious and the bed was comfortable, but I did notice that the rooms could use a bit of an update. A fresh coat of paint and some modern touches would go a long way in improving the overall feel.
The staff was friendly and professional, and check-in was smooth. I also appreciated the complimentary breakfast, which offered a decent variety of options to start the day.
Read More
Scott
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room was comfortable and spacious. We were not cramped with 3 adults 2 kids. Breakfast was hot and tasty for a Hotel breakfast. The bed was comfortable, I just wish they would provide extra pillows and comforters in the closet. Especially for the Couch sleeper person. Sheets were in the closet. Each bed needs 4 pillows.
Lakai
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Associates were nice and friendly, the bar was closed until further notice but the stay was as expected. I always stay here.
Crystal
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
10/10 Recommend
Willie Mae
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property maintains an average overall concentration in appearance, such as furnishings, bedding (pillows very uncomfortable); couch cushions so worn until they were no longer firm enough to keep one from feeling the frame of the hid-a-bed.
Sandra
Business and Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room service policy isn’t great. The staff don’t greet customers.
Jocelyn
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I liked how quiet and spacious this place was! The beds are super comfortable and they had an amazing breakfast
Felicia
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Love the cleanliness and a very good breakfast
Andrew
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Overall hotel was nice but AC was broken and room never cooled.
Tara
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
As always, they did not let me down. Everything and the staff were great
Sasha
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
TV didn’t work
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hyatt Place Memphis/Germantown
Other sources (955)
8.8
Very Good
From 955 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hyatt Place Memphis/Germantown
Number of reviews per page
20
40
Top reviews
Jonathan
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great breakfast - 1st room terrible, not maintained, 2/3 night was good
Anita
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The toilets need to be taller. Otherwise it was fine.
Faith
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We loved our stay at this hotel. The only thing I would recommend is they need to add microwaves in the rooms
David
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good bed
Sue
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great experience on our ride home after a week in Dauphin Island!
Kathyrn
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was excellent
Kathyrn
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Rooms were clean. Staff was very cordial and knowledgeable.
Food was excellent
Nancy
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
My husband and I checked in on Friday July 25. Our room was not cleaned on Sat. We inquired at the front desk and were told rooms are cleaned only every other day. Odd. We left for the day on Sunday and returned and the room was not cleaned and the bed linens not changed or new towels given out. This is inexcusable for a nice hotel. Two times when we went to the front desk there was no one there. When we checked in I had to call the hotel on my cellphone in order to have a human surface to check us in. On Sat when my husband waited at the front desk to ask for new towels the two workers continued to chat behind the counter and completely ignored him. This Hyatt needs to improve on both front desk service AND housekeeping. We were very disappointed and won't be returning.
Read More
Rebecca
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was great except the rudeness of the clerk when we came back for our bags.
Claudia
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Got it! Here's the updated version with that note about the room condition included:
---
Review for Hyatt Place Germantown, TN
I recently stayed at the Hyatt Place in Germantown, Tennessee, and overall had a pleasant experience. The hotel was clean, quiet, and in a convenient location—close to restaurants, shopping, and just a short drive into Memphis.
The room was spacious and the bed was comfortable, but I did notice that the rooms could use a bit of an update. A fresh coat of paint and some modern touches would go a long way in improving the overall feel.
The staff was friendly and professional, and check-in was smooth. I also appreciated the complimentary breakfast, which offered a decent variety of options to start the day.
Read More
Scott
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room was comfortable and spacious. We were not cramped with 3 adults 2 kids. Breakfast was hot and tasty for a Hotel breakfast. The bed was comfortable, I just wish they would provide extra pillows and comforters in the closet. Especially for the Couch sleeper person. Sheets were in the closet. Each bed needs 4 pillows.
Lakai
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Associates were nice and friendly, the bar was closed until further notice but the stay was as expected. I always stay here.
Crystal
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
10/10 Recommend
Willie Mae
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property maintains an average overall concentration in appearance, such as furnishings, bedding (pillows very uncomfortable); couch cushions so worn until they were no longer firm enough to keep one from feeling the frame of the hid-a-bed.
Sandra
Business and Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room service policy isn’t great. The staff don’t greet customers.
Jocelyn
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I liked how quiet and spacious this place was! The beds are super comfortable and they had an amazing breakfast
Felicia
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Love the cleanliness and a very good breakfast
Andrew
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Overall hotel was nice but AC was broken and room never cooled.
Tara
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
As always, they did not let me down. Everything and the staff were great
Sasha
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
TV didn’t work
Number of reviews per page
20
40