La Quinta Inn & Suites by Wyndham Austin Parmer/Tech Ridge

Every was great! :)

Good helpful

Great Service! Hotel was great!

Overall grea

Very good neighborhood and clean

Had a pleasent stay!!

Even though the elevator was not working, the staff was so helpful. They took us up down on the elevator manually. There was also an error with my billing & it was handled promptly & resolved immediately. The staff including the manager were so friendly & helpful. I will definitely stay at this property when I'm in Austin

Elevator did not work. Wi-Fi in room did not work. Room was decent and breakfast ok. Checkin took long

Clean room and great service. Only defect was the dryers. They didn’t dry my clothes.

Location

Cleanliness of the facility and friendly staff

Seems very safe and clean

Clean

Nice clean hotel room for a great price.

Greaf

I recently stayed at La Quinta, and overall, the property itself was wonderful. Everything was spotless and looked to be brand new—from the lobby to the rooms, it was clear that cleanliness and upkeep were a top priority. I also really enjoyed the breakfast; it was fresh, well-stocked, and had a nice variety of options. However, I have to be honest about the customer service experience. While the hotel itself exceeded my expectations, the front desk personnel fell short. I’m not sure if it was just an off weekend, but the staff came across as extremely rude and unapproachable during my stay. It definitely put a damper on what would’ve otherwise been a perfect visit. If the customer service had matched the quality of the property, this would’ve easily been a five-star experience.

Very new, modern, and clean hotel at its level. But its breakfast was really lacking. Shower water flow was also quite small. Bed and pillows were also kind of normal. Location is relatively good, close to highway and with many places to shop and eat not too far away.

I chose bc it's a new property but I would not stay here again. There is a Towneplace suites next door that I have previously stayed & I will stay there instead. Room 423 - AC sounded like an old engine; shook, was loud, and didn't cool very well. Reported it on check out. 4th Floor - AC out on floor. Reported it daily & was told it was working. Can't imagine what 100 degree days feel like on the 4th floor if it was working. Checkin - Platinum Rewards member didn't care bc I booked thru Expedia. Okey dokey. Checkin - waited more than 5 minutes for a guy to come out of the office. Lobby was empty, no sign at the desk, and the guy comes out with a sweatshirt, no name tag, looked like he just woke up. He didn't make eye contact, just asked 'can I help you'. Breakfast - the coffee was good. I think I've finally learned that a LaQuinta, no matter how new, in a city is not worth staying at. BUT, on road trips, in the middle of nowhere-ish-USA, they are great.

Quite location

The hotel is new, about a year old, and is very nice