Maverick Suites at 400 Columbus Ave

The hotel was fine. Small but good enough for two people. no lock on bathroom door. make sure to lock your door when you’re inside and when you leave, it does not lock automatically. LIFT MAIN DOOR HANDLE UP NOT DOWN TO GET IN. we were stuck outside for 30 minutes in 100 degree weather because the property manager failed to tell us that the door didn’t work properly. someone else coming from the hotel let us in and let us know about the door- the property manager never called me back to see if i got in. Definitely not good service especially for not having a front desk. do better.

I barely slept over my three night stay. The blinds did not keep out the sun, so the room was bright starting from 5am. The building is such that you can hear and feel the vibration from anyone walking around, and there was noise late into the night. The air conditionner worked but was really loud and made an irritating sound, turning on and off all night. Not great for business travel where I just needed a quiet place to sleep. On the plus side -- great location, seemed safe at night, the bathroom was nice, shower worked great, and the bedding was ok. Overall, the cost was too high (seemed like a renovated dorm room with cheap furniture). You definitely pay for the location.

Great place to stay with close proximity to the city

The hotel was very cute, and very conveniently located and had everything you could need in the room. The shower stall was small and took a long time to warm up. Because the hotel did not have a desk, or customer service there it very much feels like you are on an island, and the bed was rather hard. Despite these minor problems a very pleasant stay and would consider staying again.

Property is located in a very nice area. No frill, what they advertise, you get.

The pre-check in requirements and the [un-manned] self check in process were confusing but once completed, everything else was fine. Great location.

There were a few complications with the room at first, but after I reached out for some clarifications, I immediately had received a response. Harold was extremely helpful and gracious finding a solution and we were very appreciative. I will definitely book another stay with Maverick Suites, but would probably sign up for a more updated room.

I stay at maverick suites every time I come to Boston. It’s clean, affordable, located in nice neighborhoods, no frills, no nonsense, and decor is simple urban understated chic. It’s Boston’s best kept secret as far as lodging goes.

Needs updating

Recommend highly for ease & customer service.

It was a lot better than what I expected. It is a beautiful and clean property.

The heat did not work. In Boston. In March. I arrived late and there is no one on the property to help, nor do they have anyone on call after hours. I spent the first night wearing all my clothes and shivering. The TV didn't work either. The next day the person on site confirmed that the central heat wasn't working and said there was no other room I could be transferred to. He left a space heater which was effective. He said he fixed the TV but that evening when I came back it still was not. The guy who answered the phone did not seem to believe me and asked me to send him pictures of the not working TV (ie a blank screen). Nothing done that evening. The next day a person on site fixed the TV. The final 2 nights of my stay were fine, (with the space heater) the room was small but comfortable and clean (although there was no trash can). I have requested a refund for the first freezing night and was told a request had been made but 5 days since I checked out I have received no confirmation and no partial refund.

Broken hinges, limited towels, and sent me the wrong front door code so i was stuck in the cold and snow for an hour before i could get in.

No heating and that should have been mentioned BEFORE I signed for the rental. Also, an inescrutable TV that might or might not have worked, but some written instructions might have helped

Cold. No air conditioning

Do not stay here. My code to the bathroom did not work and no one would answer the phone. I HAD NO BATHROOM

My husband and I had to come up from CT for the weekend and decided to give this property a try. We found the area around the property to be absolutely lovely, nice dining options within walking distance and it was relatively quite and safe. 3 stars is more generous than I would give however due to the fact that our bathroom was across the hall with a keypad, so every time you have to use the bathroom - you need to plug in a code. Not at all convenient in the middle of the night or when you're trying to get ready for an event. Who wants to put on glasses or a robe to cross the hall in the middle of the night??? Another inconvenience is the security deposit - $$$ is being held for 5 days even after we checked out. Staff is friendly enough - but those 2 things are deal breakers for us. 3 Stars is more generous than what I originally wanted to give. We will not be coming back.

Having to have cleaning of the room as an extra charge should be noted clearly for any future occupants. The unit is not close to any restaurant or store unless you want to walk 10 minutes to get there and carry anything back. It is not convenient to anything of note. Would not stay there again. It was clean but that's the best I could say for the property.

Only shower water come out not much

No good.