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Portola Hotel & Spa at Monterey Bay
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Portola Hotel & Spa at Monterey Bay
Resorts
8.8
/10
Very Good
2,295 reviews
What Guests Say About Their Stay
Aviyanna
10.0
/ 10
Great staff and property. Loved that we could walk to the wharf/ downtown and didn’t have to worry about driving around! We will definitely be staying here again during our next visit!
Mary
10.0
/ 10
It was near the wharf and very close to restaurants and shopping . We especially liked the hotel restaurant. The food and service was excellent!
Joanna
10.0
/ 10
Great central location. Everything is walkable . The rooms are clean and the lobby is really nice. Parking was convenient. Will definitely stay here again.
In the Area
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Two Portola Plaza, Monterey, Monterey County, California, United States, 93940
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Portola Hotel & Spa at Monterey Bay
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What's around Portola Hotel & Spa at Monterey Bay
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Two Portola Plaza, Monterey, Monterey County, California, United States, 93940
Discover More About Portola Hotel & Spa at Monterey Bay
Location
Portola Hotel & Spa at Monterey Bay is located in area / city Monterey.
About Portola Hotel & Spa at Monterey Bay
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Portola Hotel & Spa at Monterey Bay exclusively for you.
Portola Hotel & Spa at Monterey Bay is a resort with great comfort and excellent service according to most resort's guests.
Enjoy luxurious treats and incomparable experience by staying at Portola Hotel & Spa at Monterey Bay.
All facilities in Portola Hotel & Spa at Monterey Bay
Others
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Outdoor pool
- Spa
- Pool sun loungers
General
- Banquet
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Breakfast
Transportation
- Valet parking (surcharge)
Connectivity
- WiFi (surcharge)
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Portola Hotel & Spa at Monterey Bay
Important Note
- Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
- Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
- Secured self parking fee: USD 29.04 per night (in/out privileges)
- Secured valet parking fee: USD 37.17 per night (in/out privileges)
- Pet deposit: USD 58.18 per night
- Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: USD 58.18 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector and a smoke detector
- Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.
An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from February 10 2025 to June 30 2025 (dates subject to change):
- One of the bars/lounges
- One of the dining venues
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Portola Hotel & Spa at Monterey Bay | 379 |
Number of floors in Portola Hotel & Spa at Monterey Bay | 7 |
Another facilities in Portola Hotel & Spa at Monterey Bay | Others, Smoke-free area, Safety deposit box, Laundry service, Multilingual staff |
Frequently asked question in Portola Hotel & Spa at Monterey Bay
What are available facilities at Portola Hotel & Spa at Monterey Bay?
There are top facilites at Portola Hotel & Spa at Monterey Bay such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Portola Hotel & Spa at Monterey Bay?
The standard check-in time at Portola Hotel & Spa at Monterey Bay is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Portola Hotel & Spa at Monterey Bay provide breakfast?
Yes, Portola Hotel & Spa at Monterey Bay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Portola Hotel & Spa at Monterey Bay
Traveloka (1)
Other sources (2,295)
8.8
Very Good
From 2,295 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
8.8
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Traveler Reviews Portola Hotel & Spa at Monterey Bay
Number of reviews per page
20
40
Top reviews
Melinda
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great service
Aviyanna
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great staff and property. Loved that we could walk to the wharf/ downtown and didn’t have to worry about driving around! We will definitely be staying here again during our next visit!
Kevin
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Portola has great access to all kinds of great activities.
Julie
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location, cool lobby
Verified traveler
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Quick family trip. Location is prime, super friendly staff. Very clean
Greg
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We enjoyed our stay. All of the staff we encountered were very nice
Jeredith
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely hotel. Wonderful walking area. Beautiful views!
Anna
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful interior design for the restaurant.
Bernardo
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything
Edward
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Friendly and helpful staff
Mary
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was near the wharf and very close to restaurants and shopping . We especially liked the hotel restaurant. The food and service was excellent!
Eve
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location. Right next to old fisherman’s warf/restaurants/ stores. Staff was friendly, nice. No parking available due to downtown traffic/ event. There was vomit in the stairwell to the parking structure from the hotel. Staff was notified but did a poor job cleaning it up.
Yesenia
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful hotel, staff was okay not as friendly as I expected.
Joanna
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great central location. Everything is walkable . The rooms are clean and the lobby is really nice. Parking was convenient. Will definitely stay here again.
Per
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room with a partial bay view was nice and spacious
Coraima
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Relaxing experience
Andrew
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Really nice property we like everything
Can be a little load at night but we still had a great time
Lemuel
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Friendly staff.Cleanliness,Easy access to dining.
Jeremy
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Loved staying here with my family. Close walking distance to the Wharf! Can’t wait to come back
Danielle
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Loved the resort! Perfect for kids.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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