Quality Inn

Hotels
6.2
/10
Pleasant
989 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Our stay was a comfortable one. The hotel was clean and the staff and management were available and polite. No complaints. Breakfast was good and there was a lot to choose from. We enjoyed our time in the area.
Dawn
10.0
/ 10
Inexpensive, but good value for money. We try to travel simply. This works. Staff was very accommodating. We have stayed at this property several times , whenever we visit friends in Rochester. Simple breakfast, but all we need or want.
Aziya
10.0
/ 10
Front desk is very friendly and helpful. Breakfast is good for the children. Very quiet you can really relax
In the Area
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1956 Lyell Ave, Monroe County, New York State, United States, 14606

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Quality Inn is located in area / city Monroe County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quality Inn

1956 Lyell Ave, Monroe County, New York State, United States, 14606
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Discover More About Quality Inn

Location


Quality Inn is located in area / city Monroe County.

About Quality Inn

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Quality Inn is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Quality Inn

Others Quality Inn
Others

Public Facilities

  • Others
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

General

  • Parking
  • Banquet

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Business Facilities

  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quality Inn

Important Note
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quality Inn
86
Number of floors in Quality Inn
5
Another facilities in Quality Inn
Others, Smoke-free area, Coffee/tea in lobby, Parking, Banquet

Frequently asked question in Quality Inn

What are available facilities at Quality Inn?
There are top facilites at Quality Inn such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quality Inn?
The standard check-in time at Quality Inn is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Quality Inn provide breakfast?
Yes, Quality Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quality Inn
Quality Inn has a 2.5-star rating.
How many floors does Quality Inn have?
Quality Inn has 5.
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More Reviews from Other Guests in Quality Inn

6.2
Pleasant
From 989 reviews
Cleanliness

6.4

Room Comfort

6.6

Location

7.2

Service and Facilites

6.6

Sort by
Most Relevant
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Traveler Reviews Quality Inn

Number of reviews per page
20
40
Top reviews
Daphne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The front desk staff were friendly and helpful.
Andrew
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thank you
Marlena
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Night staff clerk, very nice, day staff was rude & hard to understand. Charged extra fees that i was unaware of. Everything in the room feels sticky also, gross.
Daisana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I will. Ever stay at this property again. The boor was broken and kept sticking which is a fire hazard and when asked to move we were told no. The room smelled like a pack of cigarettes the staff was rude I will never waste my time staying here again.
Daniel
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice bedding. Quiet room. Met expectations.
Regiñaldo
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very bad
Gregory
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was convenient between the airport and Greece.
Eugene
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great location right off the highway. Just a stop over.
ShaQuita
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I always have a great experience when I stay at Quality Inn
Verified traveler
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Our stay was a comfortable one. The hotel was clean and the staff and management were available and polite. No complaints. Breakfast was good and there was a lot to choose from. We enjoyed our time in the area.
Stephen
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nothing
James
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Some light fixtures and TV did not work. Bathroom fixtures were loose and toilet "shaky." Breakfast was terrible with very limited options. Front desk person, although very nice, was not always available as he was charged with doing other things around the property - with no back-up support. Desk chair was broken and almost unusable. No other sitting chair in the room. Hallways tended to be noisy.
Read More
Alexander
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room smelled awful throughout the entire stay. There were holes in the bathroom walls and brown mold above the window. All the outlets have extremely bright blue lights, illuminating the room all night. THERE WAS NO BATTERY IN THE SMOKE DETECTOR!!!!! The walls are paper thin, I could hear everything in the rooms next to me. Breakfast was disgusting with hardly any options
Read More
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Conveniently located off freeway, clean, friendly staff, continental breakfast of coffee, juice, cereal, waffles, breakfast sandwiches, yogurt, fresh fruit. Room was spacious, bed was fine, the pillows were too small and too soft and the AC was very loud. The doors, some of the walls and ceiling could use a paint touch up. Had to drive a bit to get to area with restaurants, shops, etc., but it was good for a nights stop.
Read More
Pauline Anne
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Pretty clean and good location. I just wish my room had a microwave.
Marlice
icon-Business
Business
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was not the cleanest hotel. The only thing good about it, was the service at the front desk!
Michelle
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hallway smells awful at all times of the day. I requested clean towels, none were provided. I had to get them myself. There was a wet spot on the floor. Manage came into room upon request and checked the wall. No answer or refund offered. Hotel is older. Weed smell is strong on a daily. I would not stay here again.
Mary v.
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It was not up to Quality Inn standards as we found a used bar of soap in the tub/shower, quite noisy during the night..plus had to park far from the building while there were many unused charging areas near to the door! Plus there was debris? On the carpet in the hallways?
Shannon
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Sheets were dirty, room smelled like smoke, the ac/heater was broken so it would not turn off, there are no ventilators on the bathroom, no hot water from bathroom sink and it just wasn’t inviting.
Chandra
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean quiet and affordable
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Quality Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.2
Pleasant
From 989 reviews
Cleanliness

6.4

Room Comfort

6.6

Location

7.2

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quality Inn

Number of reviews per page
20
40
Top reviews
Daphne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The front desk staff were friendly and helpful.
Andrew
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thank you
Marlena
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Night staff clerk, very nice, day staff was rude & hard to understand. Charged extra fees that i was unaware of. Everything in the room feels sticky also, gross.
Daisana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I will. Ever stay at this property again. The boor was broken and kept sticking which is a fire hazard and when asked to move we were told no. The room smelled like a pack of cigarettes the staff was rude I will never waste my time staying here again.
Daniel
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice bedding. Quiet room. Met expectations.
Regiñaldo
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very bad
Gregory
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was convenient between the airport and Greece.
Eugene
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great location right off the highway. Just a stop over.
ShaQuita
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I always have a great experience when I stay at Quality Inn
Verified traveler
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Our stay was a comfortable one. The hotel was clean and the staff and management were available and polite. No complaints. Breakfast was good and there was a lot to choose from. We enjoyed our time in the area.
Stephen
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nothing
James
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Some light fixtures and TV did not work. Bathroom fixtures were loose and toilet "shaky." Breakfast was terrible with very limited options. Front desk person, although very nice, was not always available as he was charged with doing other things around the property - with no back-up support. Desk chair was broken and almost unusable. No other sitting chair in the room. Hallways tended to be noisy.
Read More
Alexander
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room smelled awful throughout the entire stay. There were holes in the bathroom walls and brown mold above the window. All the outlets have extremely bright blue lights, illuminating the room all night. THERE WAS NO BATTERY IN THE SMOKE DETECTOR!!!!! The walls are paper thin, I could hear everything in the rooms next to me. Breakfast was disgusting with hardly any options
Read More
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Conveniently located off freeway, clean, friendly staff, continental breakfast of coffee, juice, cereal, waffles, breakfast sandwiches, yogurt, fresh fruit. Room was spacious, bed was fine, the pillows were too small and too soft and the AC was very loud. The doors, some of the walls and ceiling could use a paint touch up. Had to drive a bit to get to area with restaurants, shops, etc., but it was good for a nights stop.
Read More
Pauline Anne
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Pretty clean and good location. I just wish my room had a microwave.
Marlice
icon-Business
Business
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was not the cleanest hotel. The only thing good about it, was the service at the front desk!
Michelle
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hallway smells awful at all times of the day. I requested clean towels, none were provided. I had to get them myself. There was a wet spot on the floor. Manage came into room upon request and checked the wall. No answer or refund offered. Hotel is older. Weed smell is strong on a daily. I would not stay here again.
Mary v.
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It was not up to Quality Inn standards as we found a used bar of soap in the tub/shower, quite noisy during the night..plus had to park far from the building while there were many unused charging areas near to the door! Plus there was debris? On the carpet in the hallways?
Shannon
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Sheets were dirty, room smelled like smoke, the ac/heater was broken so it would not turn off, there are no ventilators on the bathroom, no hot water from bathroom sink and it just wasn’t inviting.
Chandra
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean quiet and affordable
Number of reviews per page
20
40