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Quality Inn Traverse City
Hotels
6.6
/10
Pleasant
964 reviews
What Guests Say About Their Stay
dennis
10.0
/ 10
Our A/C was not working the first day and after reported problem, LaLoo promptly replaced with new A/C unit. Appreciate it.
Marthalicia
10.0
/ 10
We just came from the sand dunes and were exhausted. The gentlemen that checked me in were prompt and attentive.
Lisa
10.0
/ 10
Kind and friendly staff. The pool was dug up and I wish that had been mentioned because my nine year old was disappointed but the front desk clerk gave him a cookie and was very kind. No working elevators so I was glad we didn’t have a ton of luggage but the next morning when our room keys weren’t working after we came up from breakfast my little boy and I had to make many trips down stairs to try and get the keys to work again. Front desk was able to make one key work and we were happy to be back in our room as the lobby is very very warm.
Large, clean, and comfy beds. My son appreciated the WiFi and the tv channel guide as we are not from the area and we don’t know what to watch. Breakfast was great. Too warm in the room but the food was tasty and there were quite a few options. I would stay here again but with little luggage and no expectations of swimming. For the price it was a good pick! We needed something last minute and only for one night so it worked out fine.
In the Area
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1492 N Us Highway 31 N, Grand Traverse County, Michigan, United States, 49686
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Quality Inn Traverse City
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What's around Quality Inn Traverse City
1492 N Us Highway 31 N, Grand Traverse County, Michigan, United States, 49686
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Discover More About Quality Inn Traverse City
Location
Quality Inn Traverse City is a hotel in a good neighborhood, which is located at Grand Traverse County.
About Quality Inn Traverse City
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Quality Inn Traverse City is a wise choice for travelers visiting Grand Traverse County.
All facilities in Quality Inn Traverse City
Others
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
General
- Smoking area
- Parking
Business Facilities
- Business center
- Computer station
Transportation
- Bus/truck parking
Things to Do
- Hot tub
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Quality Inn Traverse City
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 20.00 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 100 will be collected before check-in.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 02:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 02:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Quality Inn Traverse City | 93 |
Number of floors in Quality Inn Traverse City | 3 |
Another facilities in Quality Inn Traverse City | Others, Coffee/tea in lobby, Smoking area, Business center, Computer station |
Frequently asked question in Quality Inn Traverse City
What are available facilities at Quality Inn Traverse City?
There are top facilites at Quality Inn Traverse City such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quality Inn Traverse City?
The standard check-in time at Quality Inn Traverse City is starting from 16:00 - 02:00 while the latest check-out time is at Before 11:00
Does Quality Inn Traverse City provide breakfast?
Yes, Quality Inn Traverse City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quality Inn Traverse City
Quality Inn Traverse City has a 2.5-star rating.
How many floors does Quality Inn Traverse City have?
Quality Inn Traverse City has 3.
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More Reviews from Other Guests in Quality Inn Traverse City
Overall Ratings & Reviews Quality Inn Traverse City
Other sources (964)
6.6
Pleasant
From 964 reviews
Cleanliness
6.8
Room Comfort
7.0
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Quality Inn Traverse City
Number of reviews per page
20
40
Top reviews
Julie
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Front desk Mike and Alicia both very friendly and helpful! Breakfast was ok. Scrambled eggs (chopped too fine). , link sausage, waffles, bagels , toast, 4 cereals. Good coffee. Cappuccino machine, but I already had my coffee when I discovered it. Juice machine. Apples were pretty beat up. Cook/ attendant should probably pay more attention to wiping off tables and trash inconsiderate guests left behind. Hotel fixtures are definitely old. Room basically clean, but corners could use attention. My tub bottom was delaminating where you would stand for a shower, and soft underfoot. Cracks in the material, so probably leaking to the floor below. Wasn’t comfortable with the idea of soaking in the tub as this area probably collects debris that can’t really be cleaned. Very nice fridge; was cold when I got there. Pool and hot tub nice temps, but could be a bit cleaner. Hotel definitely needs a refresh, but I will stay here again. Again, front desk is outstanding! Red Mesa Grille, walking distance, has great Mexican food and margaritas
Read More
Stacey
Business
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Insanely priced. Rundown and unattractive property. Mold on ceiling, extremely old and ugly fixtures, dirty breakfast room and horrible unhealthy options no protein items, overly aggressive housekeeping- my absolute PET PEEVE. Marriott NEVER does that which is why I’m their loyal customer and only stayed here out of desperation. Charged me a late fee to check out at 12 after already paying over $400 for this roach motel. No guide on the tv. Wall unit a/c. Just gross
Read More
Jon
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room itself was pretty clean and organized. The property had overgrown weeds and grass grown up all over the property. The parking lot had weeds overgrown covering walks. Breakfast was lacking due to breaking items “costing too much” according to the staff. This property could be very nice if some care was taken to clean the property.
Read More
dennis
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our A/C was not working the first day and after reported problem, LaLoo promptly replaced with new A/C unit. Appreciate it.
Adam
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The bed sheets are stained and crusty. It looks like blood stains and some crusty white stains. They stick together in the crusty parts. It’s disgusting. They told me I needed to switch rooms and then tried to up charge me. It was the only hotel that had a room available and cost me just under $500
Aimee
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Went to check in. It was 3:40, check in is at 4. They said that they had to waite until 4 to confirm that the room was ready. I don't believe this at all. I asked for housekeeping. They only offer that if you stay 3 or more nights, but we could make "arrangements " to meet with the garbage and fresh towels? Seriously, who does that? Breakfast
...no butter for toast or waffles? Both mornings sign said....no eggs or sausage served today, sorry. Yesterday no yogurt, today they had yogurt. This morning, after breakfast, our room key didn't work. Front desk promptly fixed it. After 8:30 am, your keys no longer work. Who does this?
Read More
Marc
Business
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
last choice when traveling for work.
Verified traveler
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We arrived at the Quality Inn in Traverse City about 2 hours early. While the rooms were ready, we were denied check in unless we paid an additional $40 fee. Who does that? We weren't alone with this experience. I don't see the harm or need to pay extra if the rooms are ready. It appeared that the Quality Inn didn't value our patronage, or didn't want (need) it. Poor customer service in my opinion. I am a Choice Hotels Member. Does this mean anything to this company? I was disappointed with Quality Inn's attitude, and will take my business elsewhere in the future.
Read More
Douglas
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Horrible customer service. Room was not ready at check in. Was told to come back later. Also was asked rudely for a $100 security deposit.
I requested to speak with hotel management and was provided only an email address. They would not give me a phone number to call.
They then canceled my reservation and told me to leave the property because I was now trespassing.
Hotels.com was a great help and was able to get me a refund and I stayed elsewhere.
I do not recommend this hotel to stay at. Avoid it at all costs.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This place needs help. Parking lot over grown with weeds. Lobby very small, dark, so was the hallway. Carpet needs cleaning. Check in staff rude
Jorge
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel is not very clean or well maintained. If you’re a family with children is guest you book a different location.
Thomas
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bed was comfy. AC was quiet. Bathroom was adequate.
Katie
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
the location was right on the beach and close to the downtown area.
Lorraine
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Quality Inn is a nice property, but needed to be cleaned outside. Our room had some problems when we went there like a light that didn't work and a plugged up toilet. We called the desk and they sent maintenance right away and the maintenance person took care of the problems. The toilet plugged up again the morning we left.
Alex
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Cheap stay is nice. Room was fine except my smoke detector was hanging down and chirping. I diagnosed the issue and then put a 9v in it. For some reason it didn't have one. Then at 2am it began chirping again. They didn't not show up when they were supposed to, to replace. Then i came back and it was mostly fixed. Entry in my room without my permission. Also they charge $100 upfront even after room is booked. Lastly amenities pictures need to be updated. Overall i would give it a 3. Inexpensive, workers are friendly and room was clean, just don't expect to be catered to.
Read More
Laura
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great stay, will come here again next time im in TX
Verified traveler
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
OK, but not worth more than 100/night. basic motel, nothing fringe, understaffed. Don't expect daily housekeeping, or basics (kleenex, tp) without a trip to the front desk.
Jason
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
great stay. staff was rude when checking in right at check in time.
Beth
Business and Leisure
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We got to the hotel two hours early and asked for an early check in. Our joining rooms were not ready and we were offered different rooms that were not joining and we declined because we wanted joining rooms. We let them know that we would be back after 4 pm the check in time. We returned at 6:35 pm to check in and our rooms were still not ready for check in. They went ahead and checked us in and gave us keys to our rooms and offered a I’m so sorry and nothing else. We would have paid the $45.00 early check in fee if our rooms would have been ready but we were offered nothing off with our rooms not being ready two and a half hours after check in time.
Read More
Destiny
Leisure
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Horrible. Hot tub doesnt work. Not clean over all
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Quality Inn Traverse City
Other sources (964)
6.6
Pleasant
From 964 reviews
Cleanliness
6.8
Room Comfort
7.0
Service and Facilites
7.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Quality Inn Traverse City
Number of reviews per page
20
40
Top reviews
Julie
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Front desk Mike and Alicia both very friendly and helpful! Breakfast was ok. Scrambled eggs (chopped too fine). , link sausage, waffles, bagels , toast, 4 cereals. Good coffee. Cappuccino machine, but I already had my coffee when I discovered it. Juice machine. Apples were pretty beat up. Cook/ attendant should probably pay more attention to wiping off tables and trash inconsiderate guests left behind. Hotel fixtures are definitely old. Room basically clean, but corners could use attention. My tub bottom was delaminating where you would stand for a shower, and soft underfoot. Cracks in the material, so probably leaking to the floor below. Wasn’t comfortable with the idea of soaking in the tub as this area probably collects debris that can’t really be cleaned. Very nice fridge; was cold when I got there. Pool and hot tub nice temps, but could be a bit cleaner. Hotel definitely needs a refresh, but I will stay here again. Again, front desk is outstanding! Red Mesa Grille, walking distance, has great Mexican food and margaritas
Read More
Stacey
Business
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Insanely priced. Rundown and unattractive property. Mold on ceiling, extremely old and ugly fixtures, dirty breakfast room and horrible unhealthy options no protein items, overly aggressive housekeeping- my absolute PET PEEVE. Marriott NEVER does that which is why I’m their loyal customer and only stayed here out of desperation. Charged me a late fee to check out at 12 after already paying over $400 for this roach motel. No guide on the tv. Wall unit a/c. Just gross
Read More
Jon
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room itself was pretty clean and organized. The property had overgrown weeds and grass grown up all over the property. The parking lot had weeds overgrown covering walks. Breakfast was lacking due to breaking items “costing too much” according to the staff. This property could be very nice if some care was taken to clean the property.
Read More
dennis
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our A/C was not working the first day and after reported problem, LaLoo promptly replaced with new A/C unit. Appreciate it.
Adam
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The bed sheets are stained and crusty. It looks like blood stains and some crusty white stains. They stick together in the crusty parts. It’s disgusting. They told me I needed to switch rooms and then tried to up charge me. It was the only hotel that had a room available and cost me just under $500
Aimee
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Went to check in. It was 3:40, check in is at 4. They said that they had to waite until 4 to confirm that the room was ready. I don't believe this at all. I asked for housekeeping. They only offer that if you stay 3 or more nights, but we could make "arrangements " to meet with the garbage and fresh towels? Seriously, who does that? Breakfast
...no butter for toast or waffles? Both mornings sign said....no eggs or sausage served today, sorry. Yesterday no yogurt, today they had yogurt. This morning, after breakfast, our room key didn't work. Front desk promptly fixed it. After 8:30 am, your keys no longer work. Who does this?
Read More
Marc
Business
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
last choice when traveling for work.
Verified traveler
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We arrived at the Quality Inn in Traverse City about 2 hours early. While the rooms were ready, we were denied check in unless we paid an additional $40 fee. Who does that? We weren't alone with this experience. I don't see the harm or need to pay extra if the rooms are ready. It appeared that the Quality Inn didn't value our patronage, or didn't want (need) it. Poor customer service in my opinion. I am a Choice Hotels Member. Does this mean anything to this company? I was disappointed with Quality Inn's attitude, and will take my business elsewhere in the future.
Read More
Douglas
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Horrible customer service. Room was not ready at check in. Was told to come back later. Also was asked rudely for a $100 security deposit.
I requested to speak with hotel management and was provided only an email address. They would not give me a phone number to call.
They then canceled my reservation and told me to leave the property because I was now trespassing.
Hotels.com was a great help and was able to get me a refund and I stayed elsewhere.
I do not recommend this hotel to stay at. Avoid it at all costs.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This place needs help. Parking lot over grown with weeds. Lobby very small, dark, so was the hallway. Carpet needs cleaning. Check in staff rude
Jorge
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel is not very clean or well maintained. If you’re a family with children is guest you book a different location.
Thomas
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bed was comfy. AC was quiet. Bathroom was adequate.
Katie
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
the location was right on the beach and close to the downtown area.
Lorraine
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Quality Inn is a nice property, but needed to be cleaned outside. Our room had some problems when we went there like a light that didn't work and a plugged up toilet. We called the desk and they sent maintenance right away and the maintenance person took care of the problems. The toilet plugged up again the morning we left.
Alex
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Cheap stay is nice. Room was fine except my smoke detector was hanging down and chirping. I diagnosed the issue and then put a 9v in it. For some reason it didn't have one. Then at 2am it began chirping again. They didn't not show up when they were supposed to, to replace. Then i came back and it was mostly fixed. Entry in my room without my permission. Also they charge $100 upfront even after room is booked. Lastly amenities pictures need to be updated. Overall i would give it a 3. Inexpensive, workers are friendly and room was clean, just don't expect to be catered to.
Read More
Laura
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great stay, will come here again next time im in TX
Verified traveler
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
OK, but not worth more than 100/night. basic motel, nothing fringe, understaffed. Don't expect daily housekeeping, or basics (kleenex, tp) without a trip to the front desk.
Jason
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
great stay. staff was rude when checking in right at check in time.
Beth
Business and Leisure
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We got to the hotel two hours early and asked for an early check in. Our joining rooms were not ready and we were offered different rooms that were not joining and we declined because we wanted joining rooms. We let them know that we would be back after 4 pm the check in time. We returned at 6:35 pm to check in and our rooms were still not ready for check in. They went ahead and checked us in and gave us keys to our rooms and offered a I’m so sorry and nothing else. We would have paid the $45.00 early check in fee if our rooms would have been ready but we were offered nothing off with our rooms not being ready two and a half hours after check in time.
Read More
Destiny
Leisure
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Horrible. Hot tub doesnt work. Not clean over all
Number of reviews per page
20
40