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Red Roof Inn San Antonio E - Frost Bank Center
Hotels
5.4
/10
Fair
365 reviews
What Guests Say About Their Stay
Kassandra
10.0
/ 10
overall i got what i paid for and the stay was enjoyable without any problems.
Verified traveler
10.0
/ 10
The location is right off the highway we just booked it but was trying to book something that looks decent for the price and the upgrades we’re not too bad would stay here again
Joseph
10.0
/ 10
It was surprising to walk into the room and see cleanliness and how well kept.
In the Area
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138 N WW White RD., Bexar County, Texas, United States, 78219
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Red Roof Inn San Antonio E - Frost Bank Center
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What's around Red Roof Inn San Antonio E - Frost Bank Center
138 N WW White RD., Bexar County, Texas, United States, 78219
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Discover More About Red Roof Inn San Antonio E - Frost Bank Center
Location
Staying at Red Roof Inn San Antonio E - Frost Bank Center is a good choice when you are visiting Bexar County.
About Red Roof Inn San Antonio E - Frost Bank Center
Red Roof Inn San Antonio E - Frost Bank Center is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at Red Roof Inn San Antonio E - Frost Bank Center will surely satisfy you with its great hospitality and affordable price.
All facilities in Red Roof Inn San Antonio E - Frost Bank Center
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Pool sun loungers
General
- Parking
- Smoking area
Public Facilities
- Others
- Coffee/tea in lobby
Hotel Services
- Laundry service
- 24-hour Receptionist
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Red Roof Inn San Antonio E - Frost Bank Center
Important Note
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Red Roof Inn San Antonio E - Frost Bank Center | 96 |
Number of floors in Red Roof Inn San Antonio E - Frost Bank Center | 2 |
Another facilities in Red Roof Inn San Antonio E - Frost Bank Center | Beach umbrella, Outdoor pool, Pool sun loungers, Smoking area, Others |
Frequently asked question in Red Roof Inn San Antonio E - Frost Bank Center
What are available facilities at Red Roof Inn San Antonio E - Frost Bank Center?
There are top facilites at Red Roof Inn San Antonio E - Frost Bank Center such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Red Roof Inn San Antonio E - Frost Bank Center?
The standard check-in time at Red Roof Inn San Antonio E - Frost Bank Center is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Red Roof Inn San Antonio E - Frost Bank Center
Red Roof Inn San Antonio E - Frost Bank Center has a 2.0-star rating.
How many floors does Red Roof Inn San Antonio E - Frost Bank Center have?
Red Roof Inn San Antonio E - Frost Bank Center has 2.
How many rooms are available at Red Roof Inn San Antonio E - Frost Bank Center
Red Roof Inn San Antonio E - Frost Bank Center has 96.
More Reviews from Other Guests in Red Roof Inn San Antonio E - Frost Bank Center
Overall Ratings & Reviews Red Roof Inn San Antonio E - Frost Bank Center
Other sources (365)
5.4
Fair
From 365 reviews
Cleanliness
5.6
Room Comfort
5.6
Location
6.4
Service and Facilites
6.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Red Roof Inn San Antonio E - Frost Bank Center
Number of reviews per page
20
40
Top reviews
Orson
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
worst place ever
Danielle
Business and Leisure with Friends
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Such a sweet and nice Lady and Gentlemen doing the best they can.
Ashley
Friends and Family
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Front desk women was rude.
Patricia
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
I didn't pay attention to the area so th
Denise
Friends and Family
4.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Office management was nice but getting to the room it was dirty. Room wasn’t cleaned at all. I went out and bought cleaning supplies to clean the room. Floors looked like they haven’t been swept or mopped. Restroom was dirty shower wasn’t cleaned also. Was just very disappointed
Verified traveler
Friends and Family
4.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Upon arriving, we had a good experience with the front office receptionist. That’s about where the good time stops. We got to our room and immediately noticed some stains on the comforter of one bed and what looked like a cigarette burn on the other. The shower floor looked like it had not been cleaned—there was loose dirt and some grass like stuff on the bottom. Toilet and sink looked clean, but when we first entered the bathroom there was a smell. We don’t know if it was from neighbors (we were the only one in our area from what we could tell so probably not neighbors). There were bugs in the room as well. They looked like the little German or baby roaches. TV would not turn on. Service phone looked crusty. AC unit was broken and looked horrible. The beds were okay to sleep on, we just checked all over to make sure no little critters were inside. Room 125. I won’t be going back, that’s for sure.
Read More
Roxanne
4.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Loved that hotel was so close to the Frost Bank Center, but I needed an iron and we had to go to the office to borrow one, instead of each room having one. Then when I did borrow the iron there were a total of 3 plugs accessible to us, 2 on each side of bed on the lamp and one in the RR and from those 3 only 1 worked.
Rinat
Leisure with Partner
2.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
I checked in a room with 1 king bed, but upon arriving there was no AC working and the feeling was like in SAUNA. I turned on the AC and it was very slow, in about 30 minutes, I reached out to the front desk with an issue and they gave me another room. Another room was the same and the temperature was at least 90F, I called them again and was told that all rooms are like that, all AC units are shot off before customers' arrival, and customers should turn them on. I was waiting for about 3 hours for the room to be cooled ( arriving at around 2 am, I didn't sleep until approximately 5 am). My Suggestion to all, Its better to spend $15-$20 more and stay at La Quinta or any other simmilar 3 star hotel for your short or even long stay, where you will receive good service, clean rooms, and Of course cool rooms upon arrival. For property staff, to keep your business up and running, you should let all AC units work in your rooms upon customers' arrival. I spent around $90 and its just terrible.
Read More
Verified traveler
2.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
I did not get to stay! I tried to cancel three days previous. My typing was disabled with my virtual agent. The hotel gave me a 1 800 number it repeatedly said that my confirmation number was not valid
Jeffery
2.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
The staff was terrible ruined everything and made us make a cash deposit
Alan
Leisure with Children
6.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Convenient location, property is clean but a little bit old, lack of amenities
Jamie
10.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
The hotel is on side of highway so its loud but comfy.
deborah
Leisure with Partner
6.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Front desk was very rude .... Air conditioning didn't work properly, and then when we checked out they tried to give us back only $20 out of the $40 deposit
Aiden
Leisure with Partner
2.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
There was ants all over us when we woke up in the morning and when I talked to the front desk about at least half a refund he said no and they couldn’t do anything
Blanca
Business and Leisure Family
4.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
We couldn't use the electricity because they did not work, we couldn't even charge our phones or connect the blow dryer, they dont work, 80$ its alot of money for that..I would like my money back
Jonathan
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Great value
Armando
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Good people
Hope
Leisure Family
6.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Everything felt dirty, the room, the pool. The room was very small and cramped. Even though there seemed to be few other guests we given a room right next to another guest, we could hear them clearly. I was happy to leave this uncomfortable dirty room. The one good thing was the bbq recommendation. BBQ Life was about 1 mile away and was delicious.
Read More
Kassandra
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
overall i got what i paid for and the stay was enjoyable without any problems.
Marisela
Friends and Family
4.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
Location is great, but the room was really small.. like 12 x 14 with 2 full size beds. Not much space to walk. Our TV was not working, technician came in & was not able to fix it. No cofee maker in room or in the office.
Number of reviews per page
20
40
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Overall Ratings & Reviews Red Roof Inn San Antonio E - Frost Bank Center
Other sources (365)
5.4
Fair
From 365 reviews
Cleanliness
5.6
Room Comfort
5.6
Location
6.4
Service and Facilites
6.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Red Roof Inn San Antonio E - Frost Bank Center
Number of reviews per page
20
40
Top reviews
Orson
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
worst place ever
Danielle
Business and Leisure with Friends
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Such a sweet and nice Lady and Gentlemen doing the best they can.
Ashley
Friends and Family
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Front desk women was rude.
Patricia
6.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
I didn't pay attention to the area so th
Denise
Friends and Family
4.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Office management was nice but getting to the room it was dirty. Room wasn’t cleaned at all. I went out and bought cleaning supplies to clean the room. Floors looked like they haven’t been swept or mopped. Restroom was dirty shower wasn’t cleaned also. Was just very disappointed
Verified traveler
Friends and Family
4.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Upon arriving, we had a good experience with the front office receptionist. That’s about where the good time stops. We got to our room and immediately noticed some stains on the comforter of one bed and what looked like a cigarette burn on the other. The shower floor looked like it had not been cleaned—there was loose dirt and some grass like stuff on the bottom. Toilet and sink looked clean, but when we first entered the bathroom there was a smell. We don’t know if it was from neighbors (we were the only one in our area from what we could tell so probably not neighbors). There were bugs in the room as well. They looked like the little German or baby roaches. TV would not turn on. Service phone looked crusty. AC unit was broken and looked horrible. The beds were okay to sleep on, we just checked all over to make sure no little critters were inside. Room 125. I won’t be going back, that’s for sure.
Read More
Roxanne
4.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Loved that hotel was so close to the Frost Bank Center, but I needed an iron and we had to go to the office to borrow one, instead of each room having one. Then when I did borrow the iron there were a total of 3 plugs accessible to us, 2 on each side of bed on the lamp and one in the RR and from those 3 only 1 worked.
Rinat
Leisure with Partner
2.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
I checked in a room with 1 king bed, but upon arriving there was no AC working and the feeling was like in SAUNA. I turned on the AC and it was very slow, in about 30 minutes, I reached out to the front desk with an issue and they gave me another room. Another room was the same and the temperature was at least 90F, I called them again and was told that all rooms are like that, all AC units are shot off before customers' arrival, and customers should turn them on. I was waiting for about 3 hours for the room to be cooled ( arriving at around 2 am, I didn't sleep until approximately 5 am). My Suggestion to all, Its better to spend $15-$20 more and stay at La Quinta or any other simmilar 3 star hotel for your short or even long stay, where you will receive good service, clean rooms, and Of course cool rooms upon arrival. For property staff, to keep your business up and running, you should let all AC units work in your rooms upon customers' arrival. I spent around $90 and its just terrible.
Read More
Verified traveler
2.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
I did not get to stay! I tried to cancel three days previous. My typing was disabled with my virtual agent. The hotel gave me a 1 800 number it repeatedly said that my confirmation number was not valid
Jeffery
2.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
The staff was terrible ruined everything and made us make a cash deposit
Alan
Leisure with Children
6.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Convenient location, property is clean but a little bit old, lack of amenities
Jamie
10.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
The hotel is on side of highway so its loud but comfy.
deborah
Leisure with Partner
6.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Front desk was very rude .... Air conditioning didn't work properly, and then when we checked out they tried to give us back only $20 out of the $40 deposit
Aiden
Leisure with Partner
2.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
There was ants all over us when we woke up in the morning and when I talked to the front desk about at least half a refund he said no and they couldn’t do anything
Blanca
Business and Leisure Family
4.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
We couldn't use the electricity because they did not work, we couldn't even charge our phones or connect the blow dryer, they dont work, 80$ its alot of money for that..I would like my money back
Jonathan
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Great value
Armando
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Good people
Hope
Leisure Family
6.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Everything felt dirty, the room, the pool. The room was very small and cramped. Even though there seemed to be few other guests we given a room right next to another guest, we could hear them clearly. I was happy to leave this uncomfortable dirty room. The one good thing was the bbq recommendation. BBQ Life was about 1 mile away and was delicious.
Read More
Kassandra
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
overall i got what i paid for and the stay was enjoyable without any problems.
Marisela
Friends and Family
4.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
Location is great, but the room was really small.. like 12 x 14 with 2 full size beds. Not much space to walk. Our TV was not working, technician came in & was not able to fix it. No cofee maker in room or in the office.
Number of reviews per page
20
40