Residence Inn by Marriott Austin The Domain Area

Dirty, dark and musty room. Dark carpets. Bathroom was fine.

Great getaway

Carmen and Ashley were so professional, helpful, and friendly checking us in. They both took great care of us throughout our stay. Thank you so much!

Very clean spacious room with kitchenette was very convenient and useful

Friendly staff, nice room, comfy bed

I love this property always rent here when I come visit.

Breakfast could have been better. But great stay overall.

Great stay. Very friendly and willing to help staff.

Good experience. Friendly staff

The property over booked and my reservations of multiple Rooms was moved to another property on the day of checkin that was very far from where we needed to be during our official visit. And when I escalated the general manager did not even show the courtesy or calling me. Very very frustrated and angry.

Fast service and good staff.

Thoroughly enjoyed our stay. Great value for the money. Would book this trip again.

I really liked this hotel it was very clean and quiet. We have no complaints of the 2.5 days we stayed here. The staff was friendly and the room very clean. I will definitely stay here again.

A family long weekend trip. Location is great, close to shops and restaurants. Staff are super friendly and willing to help. We have a draft in the windows and someone dropped by to fix the issue quickly. Breakfast has a lot of varieties and gym is sufficient. Pool is really small but outdoor fire pit is a nice touch. Water pressure for shower is ok and parking is plentiful

Great for the family!

Worked perfectly for a quick weekend trip

Carmen was great.

Paid for my room ten mins after check out they knew I had animals and they took my money and then five mins later came to my room kicked me out and gave no refund two days before thanksgiving and then told me to get off property or would call cops when I had no fight with them I asked what I had done and the maid was mad about my clean and very tame service animals that were nvr an issue before and I still haven’t been refunded or told an apology also it’s still a pending charge on my bank I had my animals and the front desk lady made me leave my room door open being rude as she could be with me in tears saying please can it be cracked I’ve done nothing wrong u took my money and now are going to make my animals run from the room as she said she didn’t care not her problem as she watched me try to rush to clean and pack my stuff my animal went towards the door as she let it escape and didn’t try stopping it at all and laughed with a really rude and smug attitude like I was an unpaid dirty rude guest when that wasn’t the case at all I’ve nvr been treated so poorly anywhere in my life even as I pleaded and begged for her to let the door please shut a little more so I can pack without worrying about my animals escaping the room for the third time and then to have to be told to get off property with everything in ten mins or she would call cops as if I robbed the hotel or done them wrong when in reality I was robbed and nvr refunded and told I can nvr rent again there ever

I was ten minutes after check out to pay for my room and they took my money and then ten mins later decided that I couldn’t stay due to my service animals and kicked me out without refunding my money . The front desk lady also was so rude she came to my room to make me leave and forced me to keep the door open knowing my animals would run out the wide open door and I begged her to at least shut the door and leave it at least cracked she told me that she did not care that they could run out the room and I needed to hurry up at that moment my animals ran past her out into the hallway and she was even more rude and told me that i needed to get my animals and get out or else she would call cops on me and that’s literally without refunding me allowing me to pay knowing I had my animals and then robbing me and leaving me in the streets two days before thanksgiving all because she wanted to feel superior for no reason I was crying and she got even more rude at that point! I’ve nvr felt so embarrassed in my life and to follow me all the way to pretty much the side of the road but not off property all the way she then tells me I have ten mins or she will for real be calling the cops for trespass and I asked her to be a little bit more sympathetic to my situation of now sleeping on the streets because of not having money to pay for the new room I was forced to have to get.,,, I’ve spent so much and insane amounts of money with this hotel for years and to be told I’m not welcome back…

Property was great , room’s heating did not work - so I was freezing all night . But , I also did not tell them until the morning ( too tired ) - so I don’t know want to ding them on service as they did not have a chance to fix.