Residence Inn By Marriott Mobile

The service was not up to par. Not what I expected from a Marriott property.

The suite was spacious and clean upon checkin. The checkin and checkout experience was great. The only complaints I have are that there was just one small garbage can in the whole suite. It was in the bathroom. We didn’t have one in the kitchen, which seemed strange. Additionally, the first coffee mug I pulled out of the cabinet to use was filthy. It had brown debris on the inside and looked as if it had not been washed. There was also a spoon that looked dirty that I took from the drawer to use.

Very pleasant

Kitchen staff was very helpful. Room was clean and well stocked...

It's time for a new mattress on the king bed the mattress was flat and hard. The color on the television in the sitting room is about gone as the screen was blue.

Everyone was friendly hotel was clean very convenient and nice rooms.

Staff is very rude tried to fight me in front of my 4 children

The room was clean and comfortable. When arriving at the hotel the run wasn’t ready for 3o’clock for some reason. I had to wait. It was extremely warn in the lobby and hall.

This property was very nice and better than expected. Our room was amazing very spacious and clean. The staff was friendly and we enjoyed the amenities like the gym and breakfast. We will be returning.

Plumbing issues and staff that couldn’t be bothered

We stayed here as a stopping point in the middle of a long road-trip back home. The woman at the front desk was very kind, check in was simple. She mentioned the elevator wasn’t working but hey, we can deal. Once we get to the room we were so excited to take a hot shower. After camping in the Texas heat for an entire weekend and driving 9 hours, we couldn’t wait to wash off. We noticed the hot water wasn’t working so we go down to the front desk. The original desk host was on her way out, and the next one informed us it was out for the whole building. I really wish I would’ve been told about this at check in as it was obviously hidden from me to keep my reservation and payment. It was 11:30 at night and we just accepted cold showers as we were too tired to try to fight for a refund and then search for a new place to stay. The next morning the batteries in the door went out and we ended up locked out for about 20 minutes before we were able to get in. I get that maintenance things happen. I work in a similar industry and I’m completely understanding of things breaking and not being able to get an immediate fix. My problem is that this was not disclosed up front so I could make alternate plans and was checked in while they knew there was a problem. This is extremely shady and unprofessional.

Nice quiet area. Relaxing pool was everything and breakfast fantastic

Room smelled like dog poop and urine

I know this survey doesn't matter but they need to learn how to be a little more friendly (smiling face) even when tbey say they're short staffed.

Very friendly. Very clean decent location

We were there for hospital visit they were very considerate

The visit overall was okay.

Great value/well located

Very nice place

A nice place to stay, very roomy and quiet. East access, good complimentary breakfast.