Sipapu Ski and Summer Resort

My family I made a reservation here from the 20th to 21st of April. We booked through hotels.com. Got charged $200. On the day of I tried to call to confirm and no one would answer. This was before 6pm. We arrived to find no one there at all. It was around 7 pm. We had to go find accommodations elsewhere and it was very difficult on our family.

It’s an amazing place only issue we had is we if we wanted to watch tv we had to by a fire stick or ruko pad to watch tv for $30 we paid 350 almost for 2 nights

This place is just run down. Don’t except much at all.

Well it said check in deadline was 8 pm, we got there at 7:35 to find no one around. Called the number with no answer, left a message got no reply. Never got to check in. Had to go back to the last town and get a room.

It is a very convenient location if you are skiing- because of that I would consider staying again. But that’s the only reason. It advertises that all rooms come with a TV- well they do have a TV screen, but no cable or antenna/ nothing. Not even a remote control. When told the front desk - they said “ya you have to bring a fire stick or something. And we will get some new remote controls ordered”. - thanks for the heads up. LOL It was not very clean. (Mainly because everything is old and needs a good deep clean) but had old coffee in coffee pot, Bobby pins on floor, etc. it was fine for the teenage boys I brought skiing though: we stayed on a Thursday night and sipapu restaurant is not open on Thursday nights either. So pack food, and something to plug into a TV. Because after 5:00 there’s nothing to do.

Pretty disappointing as on site restaurant closed early and before arrival so had to drive to find dinner. Staff shortage that wasn’t disclosed at time of booking. Next day the only way to get food was through online app that was down along with a water main break. So again no food other than a package of pop tarts found in their “store”. The room itself was dirty with piece of chewed gum on floor and pistachio shells. No working tv either. Beds were comfortable at least and was more quiet than expected.

The only good thing about this resort is the ski mountain itself. Staff is rude, not welcoming in any way whatsoever, hotel room was hardly clean, and the “cafe/restaurant” stated it was open yet they don’t actually have any tables to dine in. This resort has so much potential yet it’s rated 2 stars for a reason.

It’s a nice and family friendly place to stay for a ski trip. A ski in and out resort. Very satisfied overall.

Only one ski resort in there. Unfortunately I don't have a choice.

The tv did not work. Restaurant and gift shop were closed for the season.

The mpuntai a were grwat room was awful, not clean, old, and no conditioning..very dissatisfied eith the price...

We could see a stream out our window.

Beautiful lodge next to a rushing river in pine-clad mountains

The room was filthy. The beds were sagging in the middle. The heater did not work. The manager was extremely rude. The clerk was kind and apologetic. We did not stay here because the room was so awful and the manager was extremely unhospitable. I will never consider staying at Sipapu again.

We stayed at Sipapu Ski and Summer Resort off-season and it showed. There were people there who appeared to be workers and hopefully everything will be better when the season arrives. We arrived just before dark and had to drive all the way to Taos to find somewhere to eat.

1st I booked a cabin online but it wasnt a cabin at all once I got there. Then the room wasnt cleaned after waiting 3hrs for it to become available. So had to wait another hour for maids to clean it. Then once finally got into the room there was no AC! I didn't stay at this property.

Old and rustic. Gravel parking lot. TV in room but does not get any stations. No cable. No wifi. Heat didn't work. No phones in room and minimally staffed in off season. Beddeing was decent and the shower was hot.

The bathroom floor looked like it hadn’t been mopped in about a year. The bathroom towels look old and discolored. The carpet wasn’t vacuumed well.

Will be returning

Let's list the positive : The staff is really nice, the food and bar are decent, really cute area for family with a lot of potentia, l however I would not recommend this place unless you don't mind sleeping in dirty sheets (the colors of the sheets are not even white anymore) and they smell old, I doubt that they washed them before guests. The towels were so old and smelly too, with stains all over. The floor of the bathroom is stained and the floor is so old and dirty. No tv no hairdryer either, very old heater system. We were not expecting a lot for the price we paid, but we were at least expecting some clean sheets and towels like every location we have stayed in the past! very sad to let such a pretty property go downhill. It was not a pleasant stay considering we were with our in laws, they were not very impressed to say the least. We got a coupon of $81.00 from Hotels.com which honestly is a joke. At this point it's not about the money is more to let them know that it is not acceptable to list this property unless they remodel or invest in some bedding and towels! Hopefully they will remodel one day because I know my kids love their ski area.