Sonesta Simply Suites Silicon Valley Santa Clara

Room was perfect for what we needed. Walking distance to Santa Clara University

The hotel is old and dirty. Needs renovations.

Clean, quiet, spacious, good value

We had a room with a full kitchen. The staff were very friendly and helpful.

The service is great, room is spacious though a little old. Clean and fresh.

Access to train and buses was just 2 minutes away from hotel! The hotel itself looks great from the outside but the inside needs remodeling like the bathrooms; carpeting on hallways and rooms need replacing too old, dirty/sticky. The dishwasher in my suite was broken. My stay was 10 days.

Love it

Very convenient if you’re going to watch the niners !

Overall the experience was nice. The facility was clean and very comfortable. I would of gave it 5 stars. But the $250 deposit that takes 5 business days isnt great. But overall if you're looking for a peaceful time for you and your family. This is the place to come. Great staff and comfy rooms. Will stay here again soon.

Really comfortable for price. Would stay here again

N

So many amenities broken or missing.

This location was convenient for public transportation as a train was right next to it and you had a Starbucks and another shop within the same plaza. One thing that was awful about this place was air quality. The air inside this place was thick, poor, and had a variety of over powering smells depending on the time of day. I walked in one time and they were Febreezing the whole place as if they were disinfecting it. The room itself smelt like burnt popcorn all the time even when I had the window wide open. Legitimately the air quality was extremely poor… Staff was really polite and nice every time I saw them. Check in was easy and hassle free even though I arrived early. The gym in there is pretty bad as well so go in with low expectations. It def felt like it was a bit older. It wasn’t horrible quality but nothing new and fresh, the air quality was far from fresh. I did like this place for the fact I could hop on a train and within an hour be in San Francisco so if you don’t spend a lot of time in the hotel, it’s a nice location. Bed was comfortable and the AC worked well. Had a nice mini kitchen with fridge and counter space which was nice. The layout of the hotel room was nice and specious feeling for setting up a desk area and such. Internet speeds were good as well while I uploaded video files to clients.

Front desk was very bad for check in. Spoke with a very pleasant front desk in the morning and i was told that a supervisor would get with me over an issue i was having. No one ever did. The kitchen was nice and room was satisfactory. But customer service depends on their mood. I would not stay here again

Carpet was dirty and place had a smell

The room smells a little musty, other than that it was a great stay overall.

Nice stay

Nice hotel

The gentleman who checked us in was very kind

Although it was a pleasant place, I don't feel I will stay at this one again. I was not able to get internet service; the sink in the bathroom was coming away from the wall and didn't have a shelf. Staff was nice.