Spark by Hilton Hilton Head Island

Location was Great Even though I paid everything through Expedia they charged my credit card for the hotel stay. It was a pain and frustrating but they fixed it. Not sure how that happens?

My family and I stayed here for two nights because several of the other hotels were all booked. I should have listened to the reviews! I wasn’t expecting anything grand, but I did expect better service. I will say the property was clean. The rooms were basic, but clean and spacious. However, it was a hassle to get simple towels. Housekeeping did not come to clean the room, thus towels were not replenished. My husband asked the front desk for towels and was told that housekeeping was gone for the day, but he could come to the desk and get some. When he got to the desk the lady there only wanted to issue 2 towels even though there were 3 of us in the room. He had to almost beg for an additional towel. Later that evening my mom and sister asked for towels and were both told that housekeeping was gone for the day and they would have to wait until 7 am. My mom went back down later and there was a man at the desk who gave her towels with no issue. I was very disappointed with the lack of service. In addition, parking spaces are limited. They give you a tag to put in your car just to end up parking in a dark gravel-filled area behind the hotel with signs saying to park at your own risk. It is not worth paying over $200/night.

Nice location. Close to Coligny Beach, which is beautiful! You will need a car though, the main shopping, dining and beach area is about a mile away. I liked the fact you could park right next to your room and the TV had cable and smart TV options.

This was perfect for a girls' trip getaway. The location was convenient to everywhere we wanted to go. The employees were all friendly. The breakfast was so much better than some of the other reviews that referred to it as a "bagel bar"; it had bagels but also had cereal, yogurt, fruit, oatmeal, and hard boiled eggs. Completely adequate to grab something and get the day started! We didn't use the pool but it looked to be clean and the people who were using it seemed to be enjoying it. We plan to stay here again.

Great stay and very clean hotel

Rooms are exterior entry and we were placed in the bottom floor next to the lobby. Loud most of the night with people coming and going - vehicles pulling in/ horns beeping. Not enough parking in the lot - only room for about 25 cars. We had to park each night on an adjacent gravel road the was not lit well. During the morning, the front desk person was quite rude and even though I am a Hilton Rewards member for over 10 years, since I booked through Travelocity, I had to pay $4 for each bottle of water. Other Hilton properties we stay at always give me my rewards points and a couple bottles of water free.

Sherry at the front desk at check in was AMAZING! All your staff was very friendly and helpful. Room was super clean for it being pet friendly! So much within walking distance. Just a totally great Hotel location.

Economic and clean and comfortable

It’s an older Hotel that has some Hilton lipstick on it. It’s clean and in a good location on HH. The “breakfast” is nothing more than a selection of bagels, cereal, and a plastic wrapped muffin.

We loved it! Hotel is beautiful. Breakfast was great and a short 5 minute drive to the beach. Thank you

This was our first time on HHI. We enjoyed the property and the location. Very close to the beach and shops.

Was a very convenient location and quiet.

No restaurant on site, but snacks available for sale.

My daughter & I loved our stay... the only negative I have is. You only offer cereal, muffins, bagels for breakfast & no cream cheese?! But besides that... everything was great!

Good value stay! Our fire alarm went off one night and we had to switch rooms but that was the only issue.

Bad experience

The location is great

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Professional staff. Smells clean. Good location. Breakfast was limited. Mostly bread options and apples. A protein would have been much appreciated.

The front desk staff are all very friendly and helpful. The next door TV sound was too loud, possibly because they are against the thin wall. The bedding has weird smell.