SpringHill Suites by Marriott Dallas McKinney/Allen

Hotel was clean, staff was friendly and breakfast was awesome.

Everything

The room was never cleaned. We were there for 4 days. We wish it would have been cleaned while we were there. It started to smell.

Excellent staff and comfortable rooms

I really liked my stay, it was very pleasant, very clean.

Nice place. Very clean and modern rooms. Breakfast was just so-so. Muffins & oatmeal with all the toppings are your best bet. Bacon & eggs not so good. We did enjoy our stay though and the staff were friendly and helpful!!

Nice area , but the hotel room don't look like new ,shower head controller is already lost the parts , after turn on the water the controller is already loose almost falling to my foot (room # 204) .and (i'm are Gold Elite member should had late checkout unit to 2pm) i'm asked for the Late Checkout but in front desk staff told me we can;t have late checkout . unacceptable for this kind service .

Easy to get to and nice and clean

The wi-fi did not seem to work for me. I have stayed at this location many times and never had this issue but this last time, no wi-fi so I was unable to work from my room.

Exceeded our expectations. Excellent place for families

Lovely hotel

Excellent

Convenient location and good-sized rooms. Check-in was quick, efficient and friendly. Hallways are loud because of the heavy doors slamming. Housekeeping started knocking on doors at 6:30am and made it hard to sleep. The LED lights on the smoke detectors are right above the bed and this was a poor choice, because they flash every 5 seconds or so.

We had a suite with a separate sitting area and a very modern, clean bathroom. All the amenities worked well and the bed was comfortable. The breakfast was very good as well.

We booked a king suite for our first anniversary trip away from our children. The room was very small for a “suite”, not to mention that the “king” size bed was not a king. My husband is a very tall man and he was hanging off the bed. When I asked the front desk person about it, she was very rude stating “Marriott has it listed as a king so that’s a king. We don’t have queens on the first floor” very rude and unprofessional. Will not be staying at a Marriott ever again. Our room was also supposed to be sound proof and we could hear neighbors doors opening and closing all night, the smoke detector had a flashing light and was hanging right about the bed which made sleeping difficult and the curtains weren’t long enough and would let car lights into the room anytime a car came by. Would not recommend to anyone

We arrived earlier than expected, before check-in. We were lucky enough to be able to check-in to one of our rooms early. Front desk staff was super helpful when we checked into the second room. (There were a couple issues.) Things were handled in a very friendly and quick manner. Front desk staff was also very helpful and accomadating while using the business center.

Very helpful staff.

Everything was as I expected. Thank you!

Nice property. Quiet. I’ve stayed here a couple of times. Conveniently located off of 75. Breakfast is minimal but good. Overall good stay.

Bathroom was not super clean and had a strange smell. Breakfast was not served at 7 like we were told it was ready closer to 7:15 and only one person setting it up while there was a lobby full of peopke waiting for the food. Also, when we got to the hotel to check in we had to wait over 10 minutes for anyone to come help us. There was no way to let anyone know we had arrived