Staybridge Suites CHICAGO -- GLENVIEW by IHG, an IHG Hotel

The Monday through Wednesday night social hrs were great! We were busy n unfortunately didnt make it but a great concept! Didnt have to pay for washing n dryer was a big plus! Didnt have to find quarters! Room was very clean, no complaints n nicely fit 7 of us! Dont forget to turn on ur ice machine in the freezer, thats ur only ice!

Stayed 2 nights. First night in 2 bedroom suite-room really needs to be update. Hugh cracks in the bathtub in one of the rooms. Just old. 2nd night in regular room. Much better, felt clean and better taken care of. Convient location to visit family.

Staybridge is our usual place of choice when staying on the Chicago Northshore. The room we had this time (417) was a bit tired in furnishings and the HVAC unit. The couch was overly soft to sit on. Pillows on the bed was overly soft, and the temperature control in the room would not work on low, only high, which was too noisy. We have stayed here the past few times we're in the area, but we may look for another option in the future.

Stayed here on a business trip. I would’ve given them 5 stars but it wasn’t that great. The door of my room was very loose you could probably push it open. That didn’t make me feel safe and when I told the front desk, the lady there said she would get maintenance on it. Also, the remote control in the bedroom only worked to turn on the tv and for the volume. It didn’t work to change the channels. When I told the guy at the front desk, he said he would get maintenance on it but didn’t even write down my room #. It seems that is their answer for anything that goes wrong. When I went to breakfast, I witnessed an older employee yelling at a guest because she was on the other side of the fruit bar. She was VERY rude. Their website also states that they have a shuttle from the airport, but when I called to find out more information, I was first told to call them when I arrive and they would send a shuttle but when I called two days before my departure, they gave me the number for a taxi service and said they do not have a shuttle. So their website is wrong and so it Hotels.com’s description of this hotel’s amenities.

Need to upgrade room. Some of them not working well

Plenty of breakfast choices!! Did not care for rhe cockroaches aroud pool area tho

Good service

I love staying here when i visit family in Chicago brcause its close to Planet Fitness, Whole Foods and Sweet Greens.

Has full refrigerator/kitchenette, very good breakfast and coffee, very clean, very nice staff. Close to very good restaurants, shopping, great suburban location/amenities and close to train and airport.

I would think because I paid over $300 for one night my bedroom tv would work, I guess not. Stained carpets, piling walls. Still waiting on my deposit back and it’s been almost a week. The stay was ok wouldn’t stay again

Clean, nice pool and breakfast

Nice and neat

We stay here regularly. This is the first time the breakfast staff was rude.

Happy to see this one

Check in was fast and efficient. There were baggage carts available to help haul our bags. I was traveling alone with my kids and it was a great setup for that. I did need to contact the front desk for bedding supplies to use the pull-out couch. Breakfast every morning had good options and plenty of dining space. Negative would be the pool heater was broken and we didn't know until we walked into the pool room with kids anxious to get in.

We traveled from Ohio to attend a concert in Chicago; this was basically the most affordable hotel we could find. We were pleasantly surprised - the room was perfectly clean and modern. My mom kept our little ones so we could get a break and we slept soooo good! We will definitely return to this hidden gem!

Just nice and clean

It’s a nice hotel but it’s out of date rooms need to be remodeled

Quiet, clean, good breakfast

We had the worst experience at this hotel. My family and I were staying for the weekend so our kids could attend a camp for kids with cancer and their siblings. On Friday night, the people in the room above us had a party. Loud music. Banging. Screaming. So much screaming. We talked to the person at the front desk who called them and asked them to be quiet. They didn’t listen. We called again. Rinse and repeat. My husband went down to talk to the front desk person. At this point it was after 1 am. The employee wasn’t able to do anything else but call the room. Obviously, the people staying there didn’t care. But we were left with no sleep in an already stressful situation. No one at the hotel did anything to try and make this right.