Staybridge Suites HOUSTON IAH - BELTWAY 8 by IHG, an IHG Hotel

The staff were very hospitable. Thank you!

The only thing wrong with room 229 is the carpet needs to be replaced, bc it leaves a musty odor in the room like it must have had water leaked on it before, and I saw a little roach in the sink. Bathroom has some wood peeling up from counter area, and 1 lamp in the corner didnt work too. Other than that, it was quiet, it was clean, had everything I needed. Luckily I bring my own sprays for these situations.

Had a good overall experience but the rooms were unsafe with sharp nails sticking through gaps of missing carpet. We had to put towels over them so that we wouldn't hurt our feet and most of the time had to walk around the room with shoes on. The breakfast was outstanding everything was fresh and cooked correctly. The front desk staff was nice. Lobby area and eating area were overly hot and made us feel sick and dizzy. The curtains were torn and the TV only worked for a few channels.

Firat night Ac went out , the room we were moved to had the carpet torn up with nails sticking out

Comfortable and large room. Clean. Convenient location to IAH

Staff was very helpful and easy check in

Pros: The bed sheets, bathroom, and towels were clean. The front desk staff were really nice. Cons: The mattress pad had hair and stains. The carpet was ripped. The whole room was worn and needed updating.

For the price it was good. Just average inside. Showing signs of wear and tear. Not a quiet area

The Hotel experience was great. It was exactly what we needed. The access road to get to it was weird. There were tight pilings in the road.

We stayed for only I night because it was close to the airport. The carpet was frayed in multiple places and the curtains were torn. When the toilet was flushed, it sounded like someone screaming. The grossest thing was that there were bugs - little brown beetles. I would not stay here again or recommend to anyone else.

The air conditioner is a little loud, you can hear it at night. But the area is quiet, not considered a freeway noise.

great

Customer service could be better…

Clean rooms. Nice, helpful staff

Most friendliest staff

Poor customer service at front desk. Both clerk and manager were quite rude. Reservation listed airport transfer and swimming pool. Neither were available and no compensation from the hotel.

Great staff

The heater in the room didn’t work and it was very cold.

Great experience

Staff was friendly and room was large but showing its age, and satellite dish to room tv wasn’t working properly. Outdoor pool was unfortunately closed on a beautiful sunny afternoon. Falsely advertised as having an airport shuttle which was not true, and we had to find and pay for our own transportation back and forth to the Houston Airport. Very little around here and closest food is just fast food 10 minute walk away and not sure how safe it was to walk in this area. Would not recommend staying here.