Super 8 by Wyndham Roseville/Detroit Area

The internet was down at the property, and after waiting for 1.5 hours, I asked that they refund my money. To date, that has not happened, I never was able to checkin and had to find another hotel for the night.

It was OK. Kind of run down not what I expected. No frig, microwave or alarm clock in room.

The Staffs are very kind and helpful. The room's air is not good. I have to let the window open or let the air conditioner on. However, if I open the window, the mosquitos come in. If I let the air conditioner on, it's too loud for me to get into sleep. The internet of the hotel is super fast--about 5MB/s download speed, faster than any hotel I have ever stayed. That was really a big surprise.

If you are looking for cheap hotel, this place is clean. No frills, cheap breakfast.

Good location to Lake St Clair. Good location next to restaurants and gas stations

I trusted Travelocity and got bit. I should have stopped and checked out the facility. The clerk, Debbie, did a great job, but she seemed to be working against a tide. Our room was to be a nonsmoking room. It smelled of cigarette smoke. The window sill had ashes on it. Debbie was kind and she came and tried to spray the room with some kind of freshener. My clothes smelled like smoke the next day. I don't think I'll be trusting Travelocity for a hotel room anytime soon.

The staff that clean the rooms were very nice and friendly The morning desk manager was not so comfortable in his job and communicating with different community minority

I would NEVER stay again. They treat 3rd party reservations terrible. I requested a first floor,handicap accessible 2 queen beds. I was staying there with my mother who is in a wheelchair. I got a 3rd floor, non- accessible 2 full beds, even after explaining to the guy at the desk what I needed. At least they had an elevator, but my mom had to struggle and walk to the bathroom from her chair, thank God she could do that. When I tried to talk to the front desk the next morning all she said was "blame Hotels.com Not our fault." When I said I would review the hotel and tell people, all she said was go ahaid....so here I am!!

ok The brunch in the morning was good. The tv was new. The room was clran.

This is a no frills budget motel that is clean and well run.

I paid ahead for extended stay and didn't check in until about 6 am, hung do not disturb sign on door, but they were knocking on my door at 11:00 am anyway! Desk staff was great though

When I checked in to a Super 8 motel in Rosevill I was told of a fifty dollar fee that I wasn't told about when I resvered my room online. Debbie asked for my licenese and fifty dollars which would be returned to me when I checked out the next day. So I gave her a fifty dollar bill. The next morning when I checked out there was no money to be returned to me. So I asked when could I speak to her manager.Debbie said he would be in at 2pm . I got there after 2pm and spoke to her then I asked if the tape could be looked at. The she said her manager would be in the next day in the morning. I called three times and spoke to Debbie she said her manage looked at the tape and said he could see a drivers license and a credit card. Now I never used my credit card at all so how could he see it if It wasn't there. and the room smelled musty had to open a window for a little while.I will never sleep at Super 8 again and will pass what happened to others. so it won't happen to them.

Saw staff taking the used samples of shampoo cond etc and filling up to make them full and wiping with a cloth

Our stay was short but comfortable. We had decided to stay a second night which I booked through the hotel itself. When we checked in, I was told we needed to check out the next morning and check back in immediately. The next morning I forgot completely that I was to do that. Debbie, the assistant manager went to bat for us and told the manager we would surely be back. She took a lot of heat for us and I really appreciate it. We could have gotten back to the hotel that night to find our stuff out on the street, but no, Debbie took care that that didn't happen. Thank-you again Debbie.

Hotel was staffed by wonderful people, breakfast was so-so but coffee was hot and other customers were nice. Will not book through Hotels.com again, found out I could have gotten better rate dealing with hotel directly.

This is a 2 star hotel as described in the other reviews. It needs an upgrade for sure. Breakfast is very limited no fresh fruits or dairy. Lighting is very poor hotel hallways and rooms needed more light. Staff were nice no complaints. For a clean place to sleep it works. Hotel and rooms smelled of smoke even though it is all non-smoking hotel. You won't find flat screens or HD TV's at this place.

The Hotel workers were extremely helpful and caring. I had to stay here for a surgery I had and all the workers we encountered ask me everyday how I was feeling. Also, the price is extremely well. No other hotel came close to competing with the price. Would definitely stay here again.

Poor conditions: RM 110 has Bed Bugs. I had to throw away and clean 200 worth of merchandise, no kidding! Very Dissatisfied.

We were checked in with out any problems, the clerk was great. Day 2 I asked for extra pillows, we only had 2 standard per bed and no seating. Instead of pillows I received harrassment. I was then harrassed over my family visiting me and my kids in the room and continually watched as people came and went from my room. They even removed the only chair in the room and placed it in the hall by the elevator for my remaining time there. I stayed 4 nights and wished I had gone to the hotel across the street instead. I will never stay at this hotel again and urge you to find a different place to go. There are plenty of hotels in the area that will take better care of your needs. Service, cleanliness, and comfort was beyond desirable. Thank you hotel.com for taking care of me during this horrible stay over Christmas.

Checkin was great. The employee was very helpful and friendly. Was just using this hotel as a place to sleep. Room was old but clean. Great price!