The Brooklyn

Nice larger room

The internet password would not work and the open wifi I didn't trust got warning messages from apnews ... Don't use are going to other than a public site. TV's did not work for 2 of 3 days... they didn't seem to care said it must be the wind...

There is NO parking. The photos are not what the room accommodations look like. They do not provide any cleaning, bedding, towels at all for the three days I spent there. The WiFi is attached to the television and when it goes out you’re unable to watch nor do they attempt to acknowledge/advise with apologies. The area outside the hotel is not maintained at all trash all over the place.

Up date furniture

I’ve stayed at this property years ago and there’s a big downgrade from then to now. Initially walking into the hotel things look ok until u walk further inside. Their little bar area has chairs that look like they will fall apart if you sit on them and the benches look like they’ve had them for centuries with the peeling leather. On the 2nd floor there’s a dip in the hallway floor so be careful. Once in the room first thing you notice is the refrigerator is leaning out from under the counter. In the bathroom the mirror was broken and leaning off the wall and the faucet kept dripping hot water to the point they had someone come turn it off so didn’t have hot water the whole stay. The walls were chipped and paint peeling, tv in the living room area didn’t work, hand prints on the bathroom tiles and water leaking out of an opened pipe in the shower area. Last but not least the pillows on the bed were so small they look like accent pillows for a couch. Will not stay here again.

When I visited this hotel several years back it wasn’t in the state it’s in now—just above a state of disrepair. The finishings were nice, featuring double shower heads and modern touches. Now those same finishings are falling apart. There was standing water in my shower with slow drainage which I mentioned to the front desk but they did nothing about. The bed was sunken in, in the middle. This was brought to the attention of the front desk but they didn’t offer to change my room or anything. The hotel reuses stained towels and bedding, giving an overall feel of uncleanliness. No one comes to clean your room unless requested. I was in town for a funeral of an immediate family member. I hardly had time to think about things like that. Housekeeping should be cleaning every two days (with or without a request). The staff can also take a crash course in hospitality. They don’t greet anyone and it’s apparent they don’t like their job. The first night of my four night stay, I noticed my pillows were dirty. I told the front desk and they sent someone up to give me pillowcases. I toughed it out because of convenience but my next visit to NY won’t be there.

The elevators sound like it was going to break down. There is no restaurant, the maintenance in the rooms needs much better up keeping for the price they charge. You can feel the springs in the chairs. One thing I can say is that it is very spacious.

No parking no breakfast wifi need up grade and better appearance

place always dusty and no fresh cleanliness

The hotel is in slight disrepair. A lobby meant to have some type of bar or hot bar was abandoned. Though non smoking, there has clearly been smoking in our room before. The doors slam in the hallway and are VERY LOUD in the rooms.

It was ok but we had homeless people sleeping against the wall outside our window-could hear them talking and couldn’t open our window curtains

Not as pictured

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I enjoyed the hotel. The earlier reviews did not match my good experience.

The staff were very unpleasant. They did not know anything about rhe area and could not even give directions or advise on activities. The bathroom in the lobby is locked and yhe staff fuss to open it. There is no restaurant in the hotel. The wifi is poor The elevator makes a lot of noise like it is going to break

Horrible. Shower did not work, pillows dirty, no windows in room and ran down.

Has a great time

The area around the hotel seems very unsafe.

Property was clean and neat. Good for a night's stay.

Same clean and quiet