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The Capitol Hotel, Ascend Hotel Collection
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The Capitol Hotel, Ascend Hotel Collection
Hotels
7.2
/10
Pleasant
957 reviews
What Guests Say About Their Stay
Brian
10.0
/ 10
I wish I got the front end lady name but she was quick a super nice. The rooms were clean and warm upon arrival.
Clarissa
10.0
/ 10
We loved our room with a view of the lovely 19th C. Capitol building and a snowy Bushnell Park. The hotel is conveniently located for Amtrak travelers & walkable to everything in downtown Hartford. Check out Hartford Stage & the Wadsworth Atheneum if you come to Hartford—both a short walk from the hotel. Also very close: Black Eyed Sally’s Southern Kitchen.
Roderick
10.0
/ 10
Very good breakfast spread. Room could have used an easy chair in the corner, next to bed. Otherwise fine
In the Area
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440 Asylum St, Hartford County, Connecticut, United States, 06103
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Capitol Hotel, Ascend Hotel Collection
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What's around The Capitol Hotel, Ascend Hotel Collection
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440 Asylum St, Hartford County, Connecticut, United States, 06103
Discover More About The Capitol Hotel, Ascend Hotel Collection
Location
The Capitol Hotel, Ascend Hotel Collection is a hotel in a good neighborhood, which is located at Hartford County.
About The Capitol Hotel, Ascend Hotel Collection
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Capitol Hotel, Ascend Hotel Collection.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, The Capitol Hotel, Ascend Hotel Collection is the right place to stay.
All facilities in The Capitol Hotel, Ascend Hotel Collection
Others
Hotel Services
- Laundry service
- Tours
- Newspaper in lobby
- Luggage storage
- Express check-out
- 24-hour Receptionist
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Smoke-free area
- Safety deposit box
Food and Drinks
- Breakfast
- Snack bar
General
- Banquet
- Parking (surcharge)
Business Facilities
- Meeting facilities
- Business center
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Capitol Hotel, Ascend Hotel Collection
Important Note
- Self parking fee: USD 15.00 per day (in/out privileges)
- Pet fee: USD 35.00 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a first aid kit and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Capitol Hotel, Ascend Hotel Collection | 96 |
Number of floors in The Capitol Hotel, Ascend Hotel Collection | 9 |
Another facilities in The Capitol Hotel, Ascend Hotel Collection | Laundry service, Tours, Newspaper in lobby, Luggage storage, Express check-out |
Frequently asked question in The Capitol Hotel, Ascend Hotel Collection
What are available facilities at The Capitol Hotel, Ascend Hotel Collection?
There are top facilites at The Capitol Hotel, Ascend Hotel Collection such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Capitol Hotel, Ascend Hotel Collection?
The standard check-in time at The Capitol Hotel, Ascend Hotel Collection is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Capitol Hotel, Ascend Hotel Collection provide breakfast?
Yes, The Capitol Hotel, Ascend Hotel Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Capitol Hotel, Ascend Hotel Collection
Other sources (957)
7.2
Pleasant
From 957 reviews
Cleanliness
7.4
Room Comfort
7.2
Service and Facilites
8.0
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Traveler Reviews The Capitol Hotel, Ascend Hotel Collection
Number of reviews per page
20
40
Top reviews
Robert
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Close to everything downtown
Verified traveler
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The location was right next to train and major bus route which made things noisy. The area felt a bit unsafe and the whole hotel felt dated and neglected.
Emily
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Adequate if you need to stay conveniently close to Hartford train station. Easy check in and responsive night clerk. Very basic accommodations and tiny bathroom.
Jonathan
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
To keep it brief, if you're looking for a place to just hide away for a day or two, this would be the place to go. On average, the place is just say renovated Red roof inn (literally) with different color schemes. Halls are very cramped and obviously very close corridors. To say this place has thin walls would be an understatement. Upon checking in I couldn't even access the Wi-Fi. If you can manage to handle the train station next to the hotel, it should be a halfway decent experience in the end.
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Brian
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I wish I got the front end lady name but she was quick a super nice. The rooms were clean and warm upon arrival.
Felipe
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Too much money for the facilities. Bed were bad, room dirty,
Brian
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Pretty desent place to stay
Clarissa
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We loved our room with a view of the lovely 19th C. Capitol building and a snowy Bushnell Park. The hotel is conveniently located for Amtrak travelers & walkable to everything in downtown Hartford. Check out Hartford Stage & the Wadsworth Atheneum if you come to Hartford—both a short walk from the hotel. Also very close: Black Eyed Sally’s Southern Kitchen.
Read More
Nancy
Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property was very convenient to AMTRAK and to the concert hall. The staff were pleasant. Our room was tucked behind the fire tower stairs. There was a thin blanket on the bed. The top sheet was for a smaller bed. This is Connecticut in January! The bath tub was repaired with a 3x10 inch piece of tape which had black mold on it.The heater worked well. The bathroom mirror could only be used by a tall man.The room had no phone, even though the guest book provided phone numbers. According to the sign on the back of the door, the room rate is $309 per night! I've had better accommodations at a motel! For what I paid for this hotel room, I expected much more luxurious accommodations. This was not worth the money I paid.
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Susan
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was average… nothing special.
Trevor
Business
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Not ever staying here again. The bed is so uncomfortable and hard, that would rather sleep on the floor. Rooms and bathroom were small. Had to unplug the HVAC unit bc there was no way to turn it off. Not enough parking in the underground garage they have, which has the tightest spiraling ramp anyways. Breakfast was scheduled until 9am, but they ran out of everything by 830-845am. The only positive thing was our view of the capital building out of our window, which was pretty.
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Jarelis
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was clean and peaceful
Bonnie
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
First room smelled heavily of marijuana, floor was sticky and barhroom ceiling was leaving. When I asked for another room Iwas told they were sold out. However, when I requested a discount instead, a room magically became available.
The underground garage is small and difficult to maneuver large vehicles not to mention it's need for repair.
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Jevito
Business
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Female employee on the front desk be behaving rudely
Shannon
Business and Leisure Family
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Everyone was rude
Doors didn’t work
Breakfast sucked
No coffee, machine was always broken
Do not recommend
CHRISTINE
Leisure Family
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff was very nice and acompassing. Especially for NYE. Parking is very reasonable. $15.
Rooms are tidy and have a fridge and microwave. Which was a major plus.
Would have liked to see a bed skirt on the beds. Something about seeing a box spring irks me a bit.
A little outdated but good for the price.
Kevin
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The tv and phone didn't work, charges a early check in fee
Venu Madhav
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good place to live
Verified traveler
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We were greeted by a very friendly staff. The lobby was clean and comfy looking. The breakfast was also very good, lots of choices. The bed was extremely uncomfortable. Our backs are still recovering. There was hair all over the bed and bathroom. The water was hot. But the plumbing left a lot to be desired. Toilets didn’t flush properly. Over all, you get what you pay for. An inexpensive hotel close to all the action.
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Tina
Business and Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Housekeeping needs to better, the bathroom had hair from previous person all over the shower. Even left dirty towels in the for me to use. Throw the stained towels away.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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