What do past guests say about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Name: The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Address: 521 North Rush Street, Chicago, Cook County, Illinois, United States, 60611, 521 North Rush Street, Illinois, 60611, United States

Hotels

9.4

/10

Exceptional

969 reviews

What Guests Say About Their Stay

Kena

10.0

/ 10

Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!

Ronald

10.0

/ 10

Awesome place to stay. Had a great time in this hotel. Will come back again.

Mary

10.0

/ 10

The Gwen was a really lovely hotel with great vibes in the lobby and bar area, too. The concierge helped us with balloons and champagne in our room as we were celebrating a birthday, and the employee who checked us in gave us two drink vouchers when our room wasn’t ready right away. Overall, it was a great stay and location and I’d stay here again!

In the Area

See Map

521 North Rush Street, Chicago, Cook County, Illinois, United States, 60611

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in area / city Chicago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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What's around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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521 North Rush Street, Chicago, Cook County, Illinois, United States, 60611

Discover More About The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Location

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in area / city Chicago.

About The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

All facilities in The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Others

Hotel Services

Multilingual staff
Newspaper in lobby
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Coffee/tea in lobby
Elevator
Restaurant
Smoke-free area
Safety deposit box

General

Rooftop terrace
Banquet
Parking
Ballroom
Terrace

Business Facilities

Meeting facilities
Conference room
Business center
Conference rooms

Things to Do

Romantic proposal packages
Garden
Shops

Food and Drinks

Bar
Breakfast

Transportation

Valet parking (surcharge)

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Important Note

Fee for full breakfast: approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
Covered valet parking fee: USD 79.00 per day (in/out privileges)
Pet fee: USD 125 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 150.00 per stay
Resort fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago	311
Number of floors in The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago	17
Another facilities in The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago	Multilingual staff, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked question in The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

What are available facilities at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

There are top facilites at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The standard check-in time at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is starting from From 15:00 while the latest check-out time is at Before 12:00

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provide breakfast?

Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has a 4.5-star rating.

How many floors does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has 17.

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More Reviews from Other Guests in The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Overall Ratings & Reviews The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Other sources (969)

9.4

Exceptional

From 969 reviews

Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.2

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Traveler Reviews The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Number of reviews per page

Top reviews

Cory

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Phenomenal location, so many things within walking distance

Dan

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Favorite in Chicago!

Sandra

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Loved my stay!

jill

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This was our 3rd stay at The Gwen. Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait. I’ll maybe return not sure yet.

Derrick

Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Overall highly over rated hotel. I had hoped for a much nicer experience given the local options at comparable costs but was let down tremendously. I highly regret not booking elsewhere. Interactions with staff were cold, unfriendly, uninviting and the several I interacted with during my stay were combative or down right hostile. Hotel claims to be “luxury” but there’s really nothing luxury about it except perhaps the bathrooms.

Kena

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!

Ronald

Business and Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Awesome place to stay. Had a great time in this hotel. Will come back again.

Vernice

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Very Relaxing and Peaceful

Mary

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Angela

Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful place. Parking $45 per day but plenty of spots and right across street from hotel. Very convenient. Close to restaurants in walking distance.

monika

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Jennifer

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Check in was very clunky. But the hotel was beautiful.

Patricia

Leisure with Friends

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

This hotel is located on the Best spot in Chicago, walking distance to everything . I would definitely stay there again.

Caro

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The friendliest and most professional check in. Room a good size. Restaurant again had the most well trained amazing staff. Great area for easy access shopping and sights. We will return.

Briana

Leisure Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful property, nothing negative to say!!

Meghan

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Everyone was so friendly. Great location! Bed was very comfy!

Anna

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful hotel, wonderful stay!

Nikkyo

Leisure

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The hotel was clean restaurant food was great it’s convenient and by everything

Dianne

Friends and Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Comfortable beds, lovely ambience and great location.

Mariusz

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Good value for the price.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.