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The Palms Hotel
Guest Houses
8.6
/10
Very Good
941 reviews
What Guests Say About Their Stay
Matthew
10.0
/ 10
Stayed here for bachelor party. Would recommend if you are looking for a central location
Luis
10.0
/ 10
Great little hotel, more like a bed and breakfast. Staff was nice and helpful, breakfast had some hot options, room was perfect for 4 people. Will come back again
Robert
10.0
/ 10
Great, pet friendly hotel that was about a 10-15 minute walk to Duval Street. Staff was super friendly! The pool was lively. Easy to find parking and the bed was comfortable. Would definitely stay here again!!
In the Area
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820 White St, Key West, Monroe County, Florida, United States, 33040
Main Facilities
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This accommodation offers:
Outdoor pool
Poolside bar
Bar
Parking
Luggage storage
Garden
Barbecue
Picnic area
Multilingual staff
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Available Room Types in The Palms Hotel
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What's around The Palms Hotel
820 White St, Key West, Monroe County, Florida, United States, 33040
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Discover More About The Palms Hotel
Location
The Palms Hotel is located in area / city Key West.
About The Palms Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Palms Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
The Palms Hotel is a guesthouse with great comfort and excellent service according to most guesthouse's guests.
With all facilities offered, The Palms Hotel is the right place to stay.
All facilities in The Palms Hotel
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Picnic area
- Garden
- Barbecue
- Pool sun loungers
Hotel Services
- Tours
- Luggage storage
- Multilingual staff
- Front desk
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Public Facilities
- Others
- Safety deposit box
- Coffee/tea in lobby
General
- Parking
- Microwave (shared)
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Business Facilities
- Computer station
Accommodation Policy & General Information in The Palms Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 45 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 8:30 AM - 9:00 PM. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 21:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Palms Hotel | 32 |
Number of floors in The Palms Hotel | 2 |
Another facilities in The Palms Hotel | Beach umbrella, Outdoor pool, Picnic area, Garden, Barbecue |
Frequently asked question in The Palms Hotel
What is normal check-in & check-out time at The Palms Hotel?
The standard check-in time at The Palms Hotel is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does The Palms Hotel provide breakfast?
Yes, The Palms Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Palms Hotel
The Palms Hotel has a 3.0-star rating.
How many floors does The Palms Hotel have?
The Palms Hotel has 2.
How many rooms are available at The Palms Hotel
The Palms Hotel has 32.
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More Reviews from Other Guests in The Palms Hotel
Overall Ratings & Reviews The Palms Hotel
Other sources (941)
8.6
Very Good
From 941 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Palms Hotel
Number of reviews per page
20
40
Top reviews
Natalja
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Period
Dulce
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Rooms are a bit noise, you can hear the other guests.
Rebecca Robyn
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We had a pleasant stay. The pool and breakfast were satisfactory and simple. We did not have a chance to enjoy tiki bar. The charm of the building is nice. Our room was comfortable however our shower didn’t work at first and had to use the room next door. Our shower also had someone’s hair it as well. The shower itself could use a lot of updating but served our purpose although minimal water pressure. The young lady who helped us was very accommodating. We came to relax and have some fun and we did. We never use room service so I can not comment. We rented bicycles for a day and enjoyed they were rented on site.
Read More
Nancy
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was helpful and the room was cute!
Eric
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Neat little boutique hotel. We enjoyed our stay here and would stay here again.
Ivan
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean, quiet and close to the action… Will stay ther again
Alain
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great staying
Matthew
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed here for bachelor party. Would recommend if you are looking for a central location
Stephen
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was a bit too small but it was clean.
irina
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Love the room breakfast can be better
Isidro
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful location
Rohit
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The real place looks nothing like the photos. Old and dingy. Couch in room was gross with stains.
Dawn
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice pool. We loved the pool and bar.
Pamela
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Check in was very smooth and staff was very helpful. The room was small but comfortable. It was a challenge to find enough available electric outlets for our charging needs. The outlet in the bathroom was connected to the light switch - it was not "hot" when the bathroom light was turned off, so we could not use the nightlight we brought with us. The floor of the shower was slanted toward the drain and got quite slick when wet, resulting in a potential fall hazard (there wa not a rubber bathmat). Breakfast didn't start until 8a, but had quite a variety of items to chose from. Parking is a challenge in the area. Overall, we had a nice stay.
Read More
Luis
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great little hotel, more like a bed and breakfast. Staff was nice and helpful, breakfast had some hot options, room was perfect for 4 people. Will come back again
Warren
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Old property which is charming. Well maintained, paint looks fresh. Off site parking can be challenging for physically challenged. One handicapped stall on site.
Very few for able bodied. Breakfast does not start until 8am.
Robert
Leisure with Pet
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great, pet friendly hotel that was about a 10-15 minute walk to Duval Street. Staff was super friendly! The pool was lively. Easy to find parking and the bed was comfortable. Would definitely stay here again!!
Donna
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This is an older property in the area of Key West consisting of homes built in the 1800's. Therefore, rooms are very small, luckily our room had a mini split A/C plus ceiling fan so I was able to maintain a comfortable temperature in the room. I was disappointed in the breakfast as it wasn't available until 8am and the coffee was terrible. Parking was difficult to find.
Read More
Dana
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel walked us next door because our room had isssues. It was decent but not great.
Gwen
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel is perfect! I love the old Victorian style home. The hotel is well maintained. If I ever get back to Key West, I would definitely stay here again.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Palms Hotel
Other sources (941)
8.6
Very Good
From 941 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Palms Hotel
Number of reviews per page
20
40
Top reviews
Natalja
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Period
Dulce
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Rooms are a bit noise, you can hear the other guests.
Rebecca Robyn
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We had a pleasant stay. The pool and breakfast were satisfactory and simple. We did not have a chance to enjoy tiki bar. The charm of the building is nice. Our room was comfortable however our shower didn’t work at first and had to use the room next door. Our shower also had someone’s hair it as well. The shower itself could use a lot of updating but served our purpose although minimal water pressure. The young lady who helped us was very accommodating. We came to relax and have some fun and we did. We never use room service so I can not comment. We rented bicycles for a day and enjoyed they were rented on site.
Read More
Nancy
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was helpful and the room was cute!
Eric
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Neat little boutique hotel. We enjoyed our stay here and would stay here again.
Ivan
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean, quiet and close to the action… Will stay ther again
Alain
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great staying
Matthew
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed here for bachelor party. Would recommend if you are looking for a central location
Stephen
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was a bit too small but it was clean.
irina
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Love the room breakfast can be better
Isidro
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful location
Rohit
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The real place looks nothing like the photos. Old and dingy. Couch in room was gross with stains.
Dawn
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice pool. We loved the pool and bar.
Pamela
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Check in was very smooth and staff was very helpful. The room was small but comfortable. It was a challenge to find enough available electric outlets for our charging needs. The outlet in the bathroom was connected to the light switch - it was not "hot" when the bathroom light was turned off, so we could not use the nightlight we brought with us. The floor of the shower was slanted toward the drain and got quite slick when wet, resulting in a potential fall hazard (there wa not a rubber bathmat). Breakfast didn't start until 8a, but had quite a variety of items to chose from. Parking is a challenge in the area. Overall, we had a nice stay.
Read More
Luis
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great little hotel, more like a bed and breakfast. Staff was nice and helpful, breakfast had some hot options, room was perfect for 4 people. Will come back again
Warren
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Old property which is charming. Well maintained, paint looks fresh. Off site parking can be challenging for physically challenged. One handicapped stall on site.
Very few for able bodied. Breakfast does not start until 8am.
Robert
Leisure with Pet
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great, pet friendly hotel that was about a 10-15 minute walk to Duval Street. Staff was super friendly! The pool was lively. Easy to find parking and the bed was comfortable. Would definitely stay here again!!
Donna
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This is an older property in the area of Key West consisting of homes built in the 1800's. Therefore, rooms are very small, luckily our room had a mini split A/C plus ceiling fan so I was able to maintain a comfortable temperature in the room. I was disappointed in the breakfast as it wasn't available until 8am and the coffee was terrible. Parking was difficult to find.
Read More
Dana
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel walked us next door because our room had isssues. It was decent but not great.
Gwen
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel is perfect! I love the old Victorian style home. The hotel is well maintained. If I ever get back to Key West, I would definitely stay here again.
Number of reviews per page
20
40