The Pontchartrain Hotel

Hotels
9.0
/10
Exceptional
959 reviews

What Guests Say About Their Stay

Gretchen
10.0
/ 10
This is a wonderful, historic hotel in NOLA! Great location. The restaurant has exceptional food and the bar excellent atmosphere and music!
Hoyt
10.0
/ 10
The location was great. The view from the rooftop bar was beautiful. Nice size clean rooms.
Crystal
10.0
/ 10
We had a very relaxing stay at The Hotel Ponchartrain. The amenities were wonderful. The staff was kind and prompt. It has an enjoyable and busy bar downstairs and on the rooftop. Will stay again
In the Area
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2031 St. Charles Avenue, Orleans Parish, Louisiana, United States, 70130

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Pontchartrain Hotel is a good choice when you are visiting Orleans Parish. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Pontchartrain Hotel

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2031 St. Charles Avenue, Orleans Parish, Louisiana, United States, 70130
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Discover More About The Pontchartrain Hotel

Location


Staying at The Pontchartrain Hotel is a good choice when you are visiting Orleans Parish.

About The Pontchartrain Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Pontchartrain Hotel exclusively for you.

Get precious and unforgettable moment during your stay at The Pontchartrain Hotel.

All facilities in The Pontchartrain Hotel

Others The Pontchartrain Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting facilities
  • Business center

Things to Do

  • Romantic proposal packages

Food and Drinks

  • Bar

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Pontchartrain Hotel

Important Note
  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at The Pontchartrain Hotel
106
Number of floors in The Pontchartrain Hotel
14
Another facilities in The Pontchartrain Hotel
Laundry service, Newspaper in lobby, Tours, Luggage storage, Express check-out

Frequently asked question in The Pontchartrain Hotel

What are available facilities at The Pontchartrain Hotel?
There are top facilites at The Pontchartrain Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Pontchartrain Hotel?
The standard check-in time at The Pontchartrain Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Pontchartrain Hotel
The Pontchartrain Hotel has a 4.0-star rating.
How many floors does The Pontchartrain Hotel have?
The Pontchartrain Hotel has 14.
How many rooms are available at The Pontchartrain Hotel
The Pontchartrain Hotel has 106.
See All

More Reviews from Other Guests in The Pontchartrain Hotel

9.0
Exceptional
From 959 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews The Pontchartrain Hotel

Number of reviews per page
20
40
Top reviews
Gretchen
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a wonderful, historic hotel in NOLA! Great location. The restaurant has exceptional food and the bar excellent atmosphere and music!
josh
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel
John
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great bar!
Hoyt
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was great. The view from the rooftop bar was beautiful. Nice size clean rooms.
Amy
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loved it!!
jan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice spot.
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place. Will stay again.
Laura
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful hotel, friendly staff, great location. Impossible to access restaurants on site on Friday night when we stayed- we wish we could have eaten there.
Janet
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved the convenience, the atmosphere, and the fun
Crystal
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a very relaxing stay at The Hotel Ponchartrain. The amenities were wonderful. The staff was kind and prompt. It has an enjoyable and busy bar downstairs and on the rooftop. Will stay again
Jane
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excellent stay
Elvin
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The most disgusting dirty hotel I’ve ever stayed in. The room smell like moled.
Geraldine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The quaintness of the hotel and the history behind it.
Bert
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

One of the most iconic hotels in New Orleans. The location and staff were great. The hotel itself needs some updating but still a great place to stay.
Kathleen
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location! Easy access to the streetcar, walkable to Magazine St. While the rooms are quiet, the hotel has two fun bars and a cute cafe to get coffee/breakfast. This would be my pick for a return trip. Easy check in and out, beautiful lobby, historic charm. Great experience.
Michelle
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fantastic stay ! Customer service was excellent and the vibes here are on point ! Will stay here again for sure !
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

From check-in to checkout, the staff was super lovely. Tre at the front door helped us find some great restaurants.
Felicia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful vintage hotel directly on the trolley route. They only give you one room key though. It is an actual key and not a key card. The rooms are smaller than one might like for the cost of the stay. We had a two room Thalia suite.
Zachary
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Juice was not worth the squeeze…
Ted
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I liked the clean rooms and the old style. The staff in the bar dining seem to care if they waited on me or not. Service wasn’t bad but definitely not 5 star.
Number of reviews per page
20
40

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Others 4 The Pontchartrain Hotel

Disclaimer

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