The Urban

I had a great time staying at The Urban Hotel whenever I'm visiting San Francisco. The front desk asian lady accommodated me for an early check-in since I need to get some rest from my trip. Thanks and wonderful service.

Good service

The place is new and in good condition.

it’s good

The whole place smells musty and gross, the showers are nasty (I'm pretty sure there was mold), the rooms are tiny, beds are loud and not super comfortable, and our room didnt have a mini fridge and there isnt a communal one. If you are desperate for a cheap place to stay and don't plan on staying in the hotel much, its not the worse place to stay, I guess lol... the only good thing is the location. Its a very good central area, but honestly I'm not sure its worth the price evn if its one of the cheapest places in San Fran.

Wonderful place

A glorified hostel. I would have preferred a hostel. The actual location is not super sketchy, but a bit hard to see from the street and not in a very exciting area. The inside is lackluster and older, with stained carpet and an overwhelming smell of air freshener and scented cleaning products. The room itself was decent enough though not attractive by any stretch of the imagination. The deadbolt did not work. I had a room right above Bush which was incredibly loud due to car noise, also people would stand outside the market next door until late and talk loudly. The bathrooms were ok. The showers on my floor had 2 rooms which had dysfunctional doors that would not close. I went to another floor to find a functioning shower door. Big safety issue. If you have literally no other option, this room would do in a pinch. I wish I had gone with a hostel. I would have been happy to share this info at checkout but was barely spoken to, much less asked about my experience. I’m sure they know—the issues i encountered do not seem to be one-offs and I’m very confused by the positive reviews.

Very clean hotel. Love it

they were super nice and friendly, super clean. You could ask for room service and leave a tip. The check out was at noon which was a plus for me and super close from everything to take transportation or walk

It's not the Ritz Carlton but it is clean, secure, good internet. Convenient location. They have great coffee. Great value for a single business person in town for a few days.

Overall good stay. I requested turning the heat system on during the night but it was not processed.

Traveling solo for a thing and it was perfect. You won’t get a better location at this price. Hardly heard anything from other guests. A little noisy outside but it’s a city. Wasn’t enthusiastic about community bathroom and showers but they were very clean, hot water, never waited once for either. I would stay here again.

Was good for a overnight trip . Only issue was no hot water in the shower . And if there was i didn't have a hour to wait for it to warm up

This is my third time staying at The Urban Hotel San Francisco, and every visit feels like coming home. Its prime location—right at the entrance of Chinatown—combined with its incredible value for money makes it an ideal choice, especially for a traveler like me who is far from home. I’d like to give a special shoutout to Hans at the front desk (forgive me if I’ve misspelled his name!). He went above and beyond to assist me when an unexpected issue arose with my third-party booking. Even though the situation was beyond his control, he didn’t just stand by—he actively helped me communicate with the booking platform. While that didn’t lead to a resolution, his willingness to help reassured me so much that I decided to rebook directly through Expedia, even at the risk of a double booking. Thankfully, Expedia made the process smooth and efficient, and Hans quickly checked me in, ensuring I could get the rest I needed. It’s rare to find such genuine hospitality and dedication to guest satisfaction, and that’s exactly what keeps me coming back to this hotel. If you’re looking for a cozy, well-located, and budget-friendly stay in San Francisco, I highly recommend The Urban Hotel—and if you’re lucky, Hans will be there to welcome you with top-notch service! Looking forward to my next visit!

Perfect stay God bless!

I knew the reviews were good, but the property still exceeded my expectations. The location was simply perfect, with a convenience store next door and a short walk to the Bart station. The shared bathroom was always clean and accessible. The staff was friendly and greeted me every time I came in. I was there for NBA All Star weekend, so it was the perfect distance from the Chase Center. I will definitely keep them on the top of my list when I'm in the San Fran area.

Small

Las camas .los ban̈os.no estan adecuados.y no hay ban̈os en la habitacion

Excellent place to stay.

Very good location for price.