TownePlace Suites by Marriott San Jose Campbell

The hotel was excellent in terms of cleanliness, location and maid service. However, the front desk clerk was rude, didn't explain deposit costs and became surly when we asked questions. Did not provide information on breakfast and when asked later on he gave us the wrong hours. To be clear this was the older clerk, not the young one who was very friendly.

Awesome free breakfast. Quiet, comfortable and close to family over the holidays. Love having my private kitchen with all the gadgets

Great place to stay in Campbell.service was excellent, room was spacious, beds were comfortable.

Average hotel with dated rooms and facilities.

Everything was top drawer!

Staff was kind

Everything

The staff is very nice.

Front desk staff for check in were very helpful and pleasant to deal with. Check-in was fast and smooth. We will definitely stay here at TownePlace Suites again when we are in town.

Great stay. Would come back.

Great, convenient location for my work trips

We’ve stayed here many times. The front desk helped us move to a room on the creek side which is quieter. They did an excellent job!

Excellent option for someone who has to travel for work.

I absolutely loved my stay at this hotel. The staff was super nice and the breakfast options in the morning were amazing. Love that my room also had a fridge, stove, microwave and more! Would stay here again.

Walking distance to several restaurants, spacious room.

Nice, quiet hotel. Located in a slightly residential setting near the cute old town section of Campbell. Bike path/river trail right out the back patio.

I traveled with my daughter and the room is very spacious and comfortable. The closets, the kitchenette, etc makes if very convenient for long stays. My only issue would be to add some excersise mats in the gym.

The staff were friendly and helpful. The breakfast was great. Easy to find and plenty of parking.

We've been staying this hotel many times. The experiences are always very smooth. The most impressive thing about this hotel is all staff take their jobs very seriously and super on top of everything. For example, I let them know the door handle was falling one day, they fixed it within minutes they were informed. I was seeing their staff cleaning, painting and fixing stuff day and night. One day the water dispenser was dispensing water for no reason, the next it wasn't anymore. The outside pet areas are super clean with fresh mulch absolutely odor free. I can't say enough good things about the hotel. A few things I have and would like to bring to the staff's attention: 1. The toiletries holder is a absolute hazard in the shower. The edge of the holder is very sharp and placed very close to the unadjustable shower head. Every stay every family member gets injured elbow from it when taking a shower. I have already let the front desk know hopefully it gets fixed next stay. 2. The exit door close to room 103 and the room 103 door don't latch. It's a security concern. 3. The room we stayed in with the couch placed very close to the bathroom room door (against each other). It almost broke my finger the day we checked in. We moved the couch (super heavy) away from the door to prevent it from hurting other guests.

Love how comfortable the room was. Loved the kitchen, office area and the closet arrangement in the room. Love the laundry facilities and gym as well as the breakfast