Universal's Hard Rock Hotel

Hotels
9.0
/10
Exceptional
930 reviews

What Guests Say About Their Stay

Ana Deysi
10.0
/ 10
Where can I start??? This hotel was the best of al the other Hard Rocks Iva stayed at. The rate was a little high but so worth it.
Erika
10.0
/ 10
The hotel's location within the Universal Orlando Resort provides easy access to the theme parks through shuttles, water taxis, or walking.The hotel caters to families, offering spacious rooms, and a range of activities
Mary
10.0
/ 10
Great location. We booked to take advantage of the free express passes for the universal parks, so was a holiday within a holiday. We requested adjoining rooms, which was done. Large, comfortable rooms. Perfect for a short stay. We had a problem with the electric sockets/lights along one side of the room but didn't notice until bedtime. When I mentioned it at checkout (so it could be fixed for the next stay), they were very apolgetic & gave us vouchers for the starbucks. I am sure they would have sorted it the previous night if they had known. Beds were very comfortable.
In the Area
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5800 Universal Blvd, Orlando, Orange County, Florida, United States, 32819

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Universal's Hard Rock Hotel is located in area / city Orlando. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Universal's Hard Rock Hotel

5800 Universal Blvd, Orlando, Orange County, Florida, United States, 32819
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Location


Universal's Hard Rock Hotel is located in area / city Orlando.

About Universal's Hard Rock Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Universal's Hard Rock Hotel exclusively for you.

Universal's Hard Rock Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Universal's Hard Rock Hotel.

All facilities in Universal's Hard Rock Hotel

Others Universal's Hard Rock Hotel
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Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Garden
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Waterslide
  • Pool sun loungers

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Theme park shuttle
  • Valet parking (surcharge)

General

  • Banquet
  • Parking (surcharge)

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Universal's Hard Rock Hotel

Important Note
  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Universal's Hard Rock Hotel
650
Number of floors in Universal's Hard Rock Hotel
7
Another facilities in Universal's Hard Rock Hotel
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Universal's Hard Rock Hotel

What are available facilities at Universal's Hard Rock Hotel?
There are top facilites at Universal's Hard Rock Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Universal's Hard Rock Hotel?
The standard check-in time at Universal's Hard Rock Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Universal's Hard Rock Hotel provide breakfast?
Yes, Universal's Hard Rock Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Universal's Hard Rock Hotel
Universal's Hard Rock Hotel has a 4.0-star rating.
How many floors does Universal's Hard Rock Hotel have?
Universal's Hard Rock Hotel has 7.
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More Reviews from Other Guests in Universal's Hard Rock Hotel

9.0
Exceptional
From 929 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Universal's Hard Rock Hotel

Number of reviews per page
20
40
Top reviews
Carol
icon-Business Family
Business Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hard Rock Hotel recently went through a Renovation. Doesn’t change the fact that it is a 24 year old structure. All of the common areas were very nice. Updated rooms still had some issues. A/C unit in room did not keep the room cool at all. In my Queen / Queen room I had a Queen / Double bed. For $1,300 per night…. I don’t think so…. 7th floor Club Floor Lounge, the service was excellent, the food options were not so good. I’m not likely to stay here again, if I do, it will not be on the club level. Hotel Management was very nice and helpful. The Rooms are just old, been tho the renovation make things better.
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Ana Deysi
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Where can I start??? This hotel was the best of al the other Hard Rocks Iva stayed at. The rate was a little high but so worth it.
Randy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I believe, like many hotels, this wonderful place looks like it needs refresh. It seems rundown after the pandemic. I was there in 2017, and it was a lot nicer. Still had a nice time in 2025, but this place feels tired.
Erika
icon- with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel's location within the Universal Orlando Resort provides easy access to the theme parks through shuttles, water taxis, or walking.The hotel caters to families, offering spacious rooms, and a range of activities
Allesia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was faboulous. Close to the parks!
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome hotel Fantastic location
Mary
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. We booked to take advantage of the free express passes for the universal parks, so was a holiday within a holiday. We requested adjoining rooms, which was done. Large, comfortable rooms. Perfect for a short stay. We had a problem with the electric sockets/lights along one side of the room but didn't notice until bedtime. When I mentioned it at checkout (so it could be fixed for the next stay), they were very apolgetic & gave us vouchers for the starbucks. I am sure they would have sorted it the previous night if they had known. Beds were very comfortable.
Read More
Joel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All was great
Kellye
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome!
Diane
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the perks with Universal Studios and closeby. Beautiful walk. Staff super friendly and helpful.
Roberta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel!! Loved the pool and the included express passes. Dandre (who checked us in) was amazing! My daughter (and us) loved him! Very friendly! We are hoping he is there on our next visit!! We will be back!
Louise
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Love the express passes, Rooms are clean and comfortable But other than the artwork around the hotel, there is nothing special to award the price per night $600+ the other universal hotels Royal pacific which we stayed at previously also gives express passes, also close to the parks with water taxi option and also was just as comfortable & clean in the room and it cost $150+ less per night Wasn’t impressed that when we purchased epic tickets at the hotel we were being pushed towards buying express passes and thank god we didn’t as we didn’t need them at all. Also while we stayed there they were doing renovations and there was going to be some noise and water interruptions eh uh we did experience since we are not ones for being out super early at the parks, although notified this upon check in… what was our alternate? We wouldn’t stay again, it’s not worth the additional and would rather pay a little less go back to royal pacific and we’d still get the express passes so wouldn’t see any difference except not viewing the artwork as we walk through hotel….
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PAUL
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very noisy and lots of drinking and drunk residents. Staff not really bothered about your experience. Room i in s basic, our room had been recently refurbished, but still very damaged furniture. No drying space of wet clothes.
Martina
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great located and fine amenities. Very cold air conditioning in all the hotel. Great dining options!
Kathryn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful time was had by all
Justine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic Stay – Our Go-To Hotel Near Universal! We’ve stayed here three times now, and it’s consistently been a great experience. The location is perfect—just minutes from Universal, making it super convenient for park visits. When we take a break from the parks, the pool is a great place to relax and recharge. The rooms are always clean and comfortable, and despite the lively atmosphere throughout the hotel, the rooms stay quiet—perfect for a good night’s rest. The hotel offers several dining options to fit your schedule and mood: a full-service restaurant, a quick-serve spot, and a classic diner. There's something for everyone! A special shoutout to the staff —always wonderful and incredibly helpful, making each stay even more enjoyable. Highly recommend for anyone visiting Universal!
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rick
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent hotel.
Amanda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I only have this 4 stars because there were a few things that fell short to what would have been five stars- the rooms were small And the placements of the mirror (although cool gesture to see what rock stars are your height) the placement of the mirror was awkwardly positioned. No one could get a full view of themselves farther than 2 feet from the mirror as the bed was in the way. Also, on a Saturday night we were expecting some fun activity happening in the lobby area, like maybe Music Bingo, or some sort of trivia or karaoke . There was nothing except the velvet lounge open for just 21 and over—- the singer was fantastic. We were expecting to continue the high energy from the park and rides at the most rocking’ hotel on the property. Also, the complimentary water cooler was always empty and needed refilling. Other than those details but key I believe, the service was great the accessibility to transportation to city walk and attractions were wonderful.
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Louise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Love the Hard Rock! Great check in and stay so far.
Annette
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Unfortunately, this wasn’t an awesome experience. We were not informed that the hotel was under construction until we checked in this month that they were gonna shut the water off in the rooms from 9 AM to 5:30 PM that included not being able to use your toilet upon arrival, we were not happy. We were putting our bags on the bed. A cockroach across there wasn’t much follow up from this experience, we were asked to sleep there if they sprayed could they come in and spray and maybe we still sleep in there of course refused the new room was fine after that it was ADA compliant, which I don’t love but it did the Job Unheard of type of experience, including cockroaches on your beds. Did they choose to offer anything or even check in with us the following day.
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.