WoodSpring Suites Nashville Airport

This property was extremely terrible. They had no Internet, no TV no phone and did not make me aware of it until I actually paid for my room and board.

nasty place to stay no WiFi no tv gm was ignorant

Lee was very helpful and nice with the check-in process.

When I got there, I was told that the tv and the Internet was not working, which is fine because I was only staying one day but also when I was checking out, there was no one around and people were just leaving their key cards on the desk so no real staff to help and the number they gave to call Didn’t reach anyone

They are super dirty have a foul odor and they look nothing like they pictures always have guest harassing you I will not recommend to nobody please do not book they horrible

if I had a great stay I would’ve rush to review but I’m being charged 66 now I know that’s incorrect & must be retaliation since I had to go back & forth with front desk for accommodating me for issues they had & never disclosed to me which is wild. check in which went smooth just took a while I had a nice conversation with the lady who checked me in , I asked about the weather and spots to go even talked abt food BUT NOT AT ALL WAS TOLD WIFI IS OUT , TV OUT AND ONLY GET 1 ROLL OF TISSUE FOR A 4-5 night stay! Which I could’ve definitely understood at the time &had a choice to agree or if not would’ve stayed elsewhere if I was told before hand or even if it was listed while booking or checking in instead I had to actually experience trying to use WiFi and it not working when I had terrible service in the hotel , I tried to tv everyday to no avail , ran out of tissue since there were two of us an while on the toilet my roomie went down to ask for tissue and that’s where she met the “manager” who told her Per extended stay policy they ONLY GIVE 1 tissue no matter what your stay is! i literally just left and extended stay and checked in for ONE night and had two tissues so that was insulting but we just bought our own on vacation!! then she proceeded to tell him the issues we’ve been experiencing and he basically said their guest see this and still stay and other bs; me being in hospitality would NEVER! it’s more but this bad CUSTservic & experience should’ve been free honestly

The manager was attentive to our needs and offered explanationscfor issues. Water leak had caused wifi outage. No TV and no Wifi. Discount offered. Locked doors form lobby. Front desk not covered 24 hours Long term residents in and out with dogs. Cheap furnishings. Highly not recommended for tourists.

No water, no internet, no phone service at checkin… decided not to stay… hoping for a refund from Expedia if I can get a real person to talk to…

Moldy shower and no one at front desk after hours.

I did not check in for this hotel. When I arrived at the Hotel there was a man in what looked like Pajamas.

When we arrived, it was raining pretty hard and guess what? No awning to drive under to keep dry as you unload. It took 10 minutes for someone to show up at the front desk even though it was still within their window to be manned. I honestly did not think about this being an extended stay hotel when I booked it, I was mainly looking for 2 queen beds. This is supposed to be a non-smoking hotel, but the faint smell of weed mixed with whatever someone was cooking on our floor was not the best experience. Glad we brought a candle. I would not stay here again, I would spend the extra $40 or so and drive a few extra miles for something nicer.

It was a nice stay

It’s an ok property but the front desk staff was very helpful, and that’s important. The room is nice and clean, only provided 2 pillows , if you’re on a budget and want a good place this one is close to food chains like McDonalds and Wendy’s.

You cancel my reservation on Saturday, same day due to over booking.

The floors looked like they had not been mopped since there were installed! I wouldn’t even wear socks on it, went bought slippers! Police were there a couple of times in a very sketchy area

If you like crackheads that knock on your door throughout the night this is the place for you!

You get what you pay for but we have paid the same price and stayed on nicer places. We checked in on Friday and Checked out Sunday. That was the only two times I saw someone at the front desk. Saturday we left the hotel around 8:30 am and returned around 8-8:30 pm, didn’t see anyone at the front desk either time. The room was clean and sufficient but the pillows were super flat. I was hoping to get extra ones at the front desk but again didn’t ever see a worker. The elevator had trash in it a couple times. We stayed on the 4th floor and there seemed to be some guests having a party. The hallways smelled strongly of pot and they were extremely loud. What employees I did see was very nice but doesn’t seem to be enough staff or hours given to be able to monitor the hotel properly. I probably wouldn’t stay at the hotel again.

Property staff accused us of causing noise and threatened to have us removed from the property. They did not attempt investigate the noise even after we told them we weren't there at the property to cause the noise. Entire interaction seemed very one sided where staff only had their own opinion

I liked the pictures of the room on the internet but it was small in person.

Property was pretty dirty and cheap materials used for finishes. It made for a fairly inexpensive stay at a newer property that didn't quite meet expectations.