Hotel Aqua

Hotels
6.4
/10
Pleasant
378 reviews

What Guests Say About Their Stay

Virginia
10.0
/ 10
Cómodo, en excelente ubicación. La atención super amable. Muy buen servicio acorde al precio.
See translation
Jose Donato
10.0
/ 10
Posso dizer que nunca tive um tratamento igual em outro hotel. A dona do hotel é uma pessoa muito simpatica e prestativa. Quando falei que tinha um cachorro ,ela perguntou porque não levei ele , pois tinha um espaço que ele ficaria bem confortavel com os dela. Espero voltar em breve e com certeza ficarei lá e poderei levar meu pet junto.
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Shannon
10.0
/ 10
Staff was friendly and helpful. Price was right. Room was nice enough and what I expected. Near much of what I wanted to see and do. I would stay here again.
In the Area
See Map
Calle 20 entre 28 Y 29, Punta del Este, Maldonado, Uruguay, 20100

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Aqua is located in area / city Punta del Este . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Aqua

Calle 20 entre 28 Y 29, Punta del Este, Maldonado, Uruguay, 20100
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Discover More About Hotel Aqua

Location


Hotel Aqua is located in area / city Punta del Este .

About Hotel Aqua

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Aqua.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Aqua is the right place to stay.

All facilities in Hotel Aqua

Others Hotel Aqua
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Library
  • Beach towel

Transportation

  • Casino shuttle (surcharge)
  • Area shuttle with surcharge

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Aqua

Important Note
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hotel Aqua
70
Number of floors in Hotel Aqua
4
Another facilities in Hotel Aqua
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Tours

Frequently asked question in Hotel Aqua

What are available facilities at Hotel Aqua?
There are top facilites at Hotel Aqua such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Aqua?
The standard check-in time at Hotel Aqua is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Aqua
Hotel Aqua has a 3.0-star rating.
How many floors does Hotel Aqua have?
Hotel Aqua has 4.
How many rooms are available at Hotel Aqua
Hotel Aqua has 70.
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More Reviews from Other Guests in Hotel Aqua

6.4
Pleasant
From 378 reviews
Cleanliness

6.6

Room Comfort

6.2

Location

9.2

Service and Facilites

7.0

Sort by
Most Relevant
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Traveler Reviews Hotel Aqua

Number of reviews per page
20
40
Top reviews
Osvaldo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Un buen hotel para estancias cortas
Virginia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Cómodo, en excelente ubicación. La atención super amable. Muy buen servicio acorde al precio.
Emily
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Pics are deceiving online. Nice lobby and that’s it. Mold on ceiling and walls. Need full room and bathroom renovation. Rooms are very small. No ventilation. Left a day early as it was very uncomfortable.
Pablo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very close to the beach and restaurants. Nice breakfast too.
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Average hotel,
Carolina
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Contrate dos cuartos con dos camas, cuándo llegamos tenian un cuarto solo. Me pudieron solucionar el cuarto y asignar el segundo cuarto. Pero NO nos dierono de dos camas, los dos cuartos tenían una cama de dos plazas
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Habitación sucia, toallas sucias, el personal depende quien te atendiera. Se cayó un arreglo del techo del baño
Virginia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

It's a simple and cheap hotel and the staff is great.
Miguel
icon-Business
Business
2.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Property dirty, non daily room service, during three days no room was cleaning, no change the towels, hot water missing… This hotel don’t qualify for 3 stars. The worse experience in my life
Alejandro
2.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

Horrendous, the place is completely dirty and unkept. Una mugre.
ronald
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

at the beginning a little disapointet,but during my stay things got better.the owner was very kind!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Issues with the toilet not flashing amongst a couple of other things. Disappointed as it wasn’t a cheap hotel. It needs care.
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

I was a bit concerned reading the previous reviews, but the hotel wasn’t that bad. Sure it needs some improvements, but being the cheapest one, it was to e expected. Staff was very nice and breakfast decent. I actually extended my stay by 1 more night.
Verified traveler
2.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Great location but this hotel was in disrepair and should be shut down.
Alicia
2.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

This is an ild dirthy hotel, in a noisy street, rude personal and poor breakfast, dont go!!!
Shannon
10.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Price was right. Room was nice enough and what I expected. Near much of what I wanted to see and do. I would stay here again.
PHIL
8.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

GOOD BRAND EXPERIENCE IN TOWN. STAY WAS FINE TO ME.
Martin
4.0
/10
Reviewed 528 week(s) ago

Expedia Group verified review

They say you get for what you pay, but definitively for the very high rate that we pay during my stay this hotel we got a dirty, not equiped room and the hotel facilities were terrible.
Verified traveler
2.0
/10
Reviewed 528 week(s) ago

Expedia Group verified review

Worst hotel I have ever visited. Besides being overpriced it was disgusting. I walked around the room with my flip flops on and if it wasn't because every other hotel was booked (stayed for new years) we would have left immediately.
Lindsey
2.0
/10
Reviewed 673 week(s) ago

Hotels.com verified review

Well, this hotel certainly will be remembered by me and my husband as THE worst hotel. Not only was it smelly and disgustingly dirty, it was EXPENSIVE! Do not let the photos mislead you. The photos looked nice and I thought we should stay at a nice place during our stay in Punta Del Este, and everything is pretty expensive there anyway, but I wish we would have paid more to stay somewhere clean. Luckily we only stayed 1 night, but we seriously thought about sleeping in our rental car. This hotel desperately needs to be updated. The carpets are very dirty and the rooms are as well. The lobby smells like body odor and the rooms smell like a toilet. Disgusting. We have traveled all over the world and stayed in hostels to 5 star hotels and everything in between. On this trip we were traveling through Chile-Argentina-Uruguay-Brazil for 1 month, so we stayed in several places, and really it was that awful. Cheap hostels we stayed in were much cleaner and better taken care of. I do not recommend staying here at all. The staff was also quite a dissapointment. They were dressed in street clothes, no uniforms, and just lounging around reading magazines and playing on the computer.
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Number of reviews per page
20
40

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Others 4 Hotel Aqua

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.4
Pleasant
From 378 reviews
Cleanliness

6.6

Room Comfort

6.2

Location

9.2

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Aqua

Number of reviews per page
20
40
Top reviews
Osvaldo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Un buen hotel para estancias cortas
Virginia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Cómodo, en excelente ubicación. La atención super amable. Muy buen servicio acorde al precio.
Emily
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Pics are deceiving online. Nice lobby and that’s it. Mold on ceiling and walls. Need full room and bathroom renovation. Rooms are very small. No ventilation. Left a day early as it was very uncomfortable.
Pablo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very close to the beach and restaurants. Nice breakfast too.
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Average hotel,
Carolina
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Contrate dos cuartos con dos camas, cuándo llegamos tenian un cuarto solo. Me pudieron solucionar el cuarto y asignar el segundo cuarto. Pero NO nos dierono de dos camas, los dos cuartos tenían una cama de dos plazas
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Habitación sucia, toallas sucias, el personal depende quien te atendiera. Se cayó un arreglo del techo del baño
Virginia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

It's a simple and cheap hotel and the staff is great.
Miguel
icon-Business
Business
2.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Property dirty, non daily room service, during three days no room was cleaning, no change the towels, hot water missing… This hotel don’t qualify for 3 stars. The worse experience in my life
Alejandro
2.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

Horrendous, the place is completely dirty and unkept. Una mugre.
ronald
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

at the beginning a little disapointet,but during my stay things got better.the owner was very kind!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Issues with the toilet not flashing amongst a couple of other things. Disappointed as it wasn’t a cheap hotel. It needs care.
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

I was a bit concerned reading the previous reviews, but the hotel wasn’t that bad. Sure it needs some improvements, but being the cheapest one, it was to e expected. Staff was very nice and breakfast decent. I actually extended my stay by 1 more night.
Verified traveler
2.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Great location but this hotel was in disrepair and should be shut down.
Alicia
2.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

This is an ild dirthy hotel, in a noisy street, rude personal and poor breakfast, dont go!!!
Shannon
10.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Price was right. Room was nice enough and what I expected. Near much of what I wanted to see and do. I would stay here again.
PHIL
8.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

GOOD BRAND EXPERIENCE IN TOWN. STAY WAS FINE TO ME.
Martin
4.0
/10
Reviewed 528 week(s) ago

Expedia Group verified review

They say you get for what you pay, but definitively for the very high rate that we pay during my stay this hotel we got a dirty, not equiped room and the hotel facilities were terrible.
Verified traveler
2.0
/10
Reviewed 528 week(s) ago

Expedia Group verified review

Worst hotel I have ever visited. Besides being overpriced it was disgusting. I walked around the room with my flip flops on and if it wasn't because every other hotel was booked (stayed for new years) we would have left immediately.
Lindsey
2.0
/10
Reviewed 673 week(s) ago

Hotels.com verified review

Well, this hotel certainly will be remembered by me and my husband as THE worst hotel. Not only was it smelly and disgustingly dirty, it was EXPENSIVE! Do not let the photos mislead you. The photos looked nice and I thought we should stay at a nice place during our stay in Punta Del Este, and everything is pretty expensive there anyway, but I wish we would have paid more to stay somewhere clean. Luckily we only stayed 1 night, but we seriously thought about sleeping in our rental car. This hotel desperately needs to be updated. The carpets are very dirty and the rooms are as well. The lobby smells like body odor and the rooms smell like a toilet. Disgusting. We have traveled all over the world and stayed in hostels to 5 star hotels and everything in between. On this trip we were traveling through Chile-Argentina-Uruguay-Brazil for 1 month, so we stayed in several places, and really it was that awful. Cheap hostels we stayed in were much cleaner and better taken care of. I do not recommend staying here at all. The staff was also quite a dissapointment. They were dressed in street clothes, no uniforms, and just lounging around reading magazines and playing on the computer.
Read More
Number of reviews per page
20
40