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Coconut Palms Resort

Name: Coconut Palms Resort
Address: Cornwall Street, P O Box 521, Port Vila, Shefa, Vanuatu, Cornwall Street, Shefa, Vanuatu

Resorts

7.2

/10

Pleasant

254 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Was a little bit noise at night as could hear the street noise. Rooms were a bit run down. The staff were really nice and provided free entertainment. Food and pool were excellent.

Verified traveler

10.0

/ 10

.The hotel is five minutes walking down the hill to the waterfront and shops. It is a walk in town and you will feel right at home walking in Port Vila. safe walking at night also. Wonderful people in Vanuatu.

Stephen

10.0

/ 10

I always enjoy staying at Coconut Palms. A very comfortable and well situated Hotel. Great bar, friendly staff and excellent breakfast.

In the Area

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Cornwall Street, P O Box 521, Port Vila, Shefa, Vanuatu

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Coconut Palms Resort is a resort in a good neighborhood, which is located at Port Vila. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Coconut Palms Resort

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Cornwall Street, P O Box 521, Port Vila, Shefa, Vanuatu

Discover More About Coconut Palms Resort

Location

Coconut Palms Resort is a resort in a good neighborhood, which is located at Port Vila.

About Coconut Palms Resort

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Coconut Palms Resort.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Coconut Palms Resort exclusively for you.

With all facilities offered, Coconut Palms Resort is the right place to stay.

All facilities in Coconut Palms Resort

Others

Things to Do

Beach umbrella
Outdoor pool
Picnic area
Garden
Library
Barbecue
Pool sun loungers

Hotel Services

Laundry service
Express check-in
Tours
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Business Facilities

Meeting facilities
Conference room
Conference rooms
Computer station

Food and Drinks

Bar
Breakfast
Snack bar

Public Facilities

Others
Restaurant
Safety deposit box

General

Smoking area
Parking

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Sports and Recreations

Billiard

Accommodation Policy & General Information in Coconut Palms Resort

Important Note

Airport shuttle fee: VUV 3600 per person (roundtrip)
Airport shuttle fee per child: VUV 1800 (up to 12 years old)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 14:00 - Before 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Coconut Palms Resort	46
Number of floors in Coconut Palms Resort	2
Another facilities in Coconut Palms Resort	Beach umbrella, Outdoor pool, Picnic area, Garden, Library

Frequently asked question in Coconut Palms Resort

What are available facilities at Coconut Palms Resort?

There are top facilites at Coconut Palms Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Coconut Palms Resort?

The standard check-in time at Coconut Palms Resort is starting from From 14:00 while the latest check-out time is at Before 11:00

Does Coconut Palms Resort provide breakfast?

Yes, Coconut Palms Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Coconut Palms Resort

Overall Ratings & Reviews Coconut Palms Resort

Other sources (254)

7.2

Pleasant

From 254 reviews

Cleanliness

7.0

Room Comfort

6.2

Location

7.2

Service and Facilites

7.8

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Traveler Reviews Coconut Palms Resort

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Top reviews

Marcel

Leisure

6.0

/10

Reviewed 290 week(s) ago

Expedia Group verified review

Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....

John

4.0

/10

Reviewed 290 week(s) ago

Hotels.com verified review

Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.

Verified traveler

Leisure with Friends

6.0

/10

Reviewed 291 week(s) ago

Expedia Group verified review

Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.

Verified traveler

Leisure Family

6.0

/10

Reviewed 294 week(s) ago

Expedia Group verified review

Not bad, a bit average. But it’s the price you pay. Expect a small problem or two. Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay. Pros; Staff quite nice. Decent breaky. Nice pool and surroundings. Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.

Michelle

Leisure with Friends

6.0

/10

Reviewed 301 week(s) ago

Expedia Group verified review

It was within walking distance to the markets and waterfront, but the parties in the street wake you up at 4 am and keep you up until the morning. If you want to experience living in Vanuatu amongst the locals, you'll get it here. You are not provided with hand towels or face cloths or safes in your room for your valuables. This property is quite old and tired. The breakfasts are quite basic. The staff were very friendly.

Teresia

2.0

/10

Reviewed 301 week(s) ago

Hotels.com verified review

I was given a room with just one bed when I asked for 2 single bed I was denied. I told the receptionist that online I was given that option. When I asked for ground floor which I would pay I was denied also receptionist was not helpful, he seem like he didn't enjoy his job. No fan in room.

Verified traveler

Leisure Family

8.0

/10

Reviewed 301 week(s) ago

Expedia Group verified review

The pool was very nice, and it was exceptionally clean. our room (304) was a good size but each room needs to have a table and chairs in it ( we brought up chairs from below and used the bedside table as a table ) it gets really uncomfortable sitting on a bed and trying to do things

Verified traveler

Leisure with Children

10.0

/10

Reviewed 302 week(s) ago

Expedia Group verified review

Was a little bit noise at night as could hear the street noise. Rooms were a bit run down. The staff were really nice and provided free entertainment. Food and pool were excellent.

Verified traveler

Leisure

10.0

/10

Reviewed 302 week(s) ago

Expedia Group verified review

Staff were lovely, food lovely, clean and great facilities.

Verified traveler

Business

8.0

/10

Reviewed 306 week(s) ago

Hotels.com verified review

Breakfast service was extremely slow. Staff did not know what to do.

Ann

Leisure

2.0

/10

Reviewed 306 week(s) ago

Expedia Group verified review

Very dirty serving of units some days not done I had to ask for my sheets to be changed after seven days one tea towel in 11 days towels holes in no face clotherd and this was the most expensive unit very dirty had to buy paper plates couldn’t use any of there stuff breakfast couldn’t eat cold slip same every day for 11 days positive pool good and grounds well keeped would never stay there again

Verified traveler

Leisure

10.0

/10

Reviewed 308 week(s) ago

Expedia Group verified review

Verified traveler

Business

8.0

/10

Reviewed 311 week(s) ago

Expedia Group verified review

First up, this isn't 5-star accommodation, but it has a lot going for it. Facilities are fine, ranging from fairly small and basic rooms with bed and tv (separate shower and toilets in Hall) to self-contained with A/C, kitchenette and your own facilities. Meals are pretty good and not to pricey, location is convenient and the staff are very helpful and will do their best to address any concerns or special requests. I've stayed here a couple of times for several weeks and we'll likely again.

Stephen

10.0

/10

Reviewed 311 week(s) ago

Hotels.com verified review

I always enjoy staying at Coconut Palms. A very comfortable and well situated Hotel. Great bar, friendly staff and excellent breakfast.

Verified traveler

Friends and Family

8.0

/10

Reviewed 311 week(s) ago

Expedia Group verified review

Food was great , basic room facilities but great price and exactly what I needed - airport transfers included- great deal !

TonyJohn

Business and Leisure

8.0

/10

Reviewed 311 week(s) ago

Expedia Group verified review

rooms were clean. however, food service was not so good.

Verified traveler

Business and Leisure with Friends

8.0

/10

Reviewed 316 week(s) ago

Expedia Group verified review

The resort was clean and the staff so friendly and accommodating - I appreciated my stay there very much - thank you so much

Verified traveler

6.0

/10

Reviewed 320 week(s) ago

Hotels.com verified review

Didnt know the bathrooms were in the hallway. Window was left open after housecleaning so we came in at night to find so many bugs in the room! Breakfast was the same menu every day. Lights were too dim the rooms and fan was only working on low speed. The staff was kind and responsive to our needs.

Sue

Friends and Family Family

8.0

/10

Reviewed 320 week(s) ago

Expedia Group verified review

good breakfast included apartment was roomy excellent able to cook full size fridge good entertainment staff were great clean premises no complaints

Verified traveler

Business and Leisure

10.0

/10

Reviewed 320 week(s) ago

Expedia Group verified review

Friendly staff, cleanliness and overall excellent facilities for the very reasonable price.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.