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Chez Carole Resort & Spa

Name: Chez Carole Resort & Spa
Address: Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Kien Giang Province, An Giang, Vietnam, 9200000, Ward 1, Hamlet 4, Cua Can Village, Kien Giang Province, 9200000, Vietnam
Rating: 8.4

Resorts

7.8

/10

Pleasant

82 reviews

What Guests Say About Their Stay

Anna

10.0

/ 10

O saw so many little fish species from the confident of my deck. It was heaven

Jane

10.0

/ 10

Stayed in a Bungalow Villa. Although slightly dated , clean and with everything well thought out. Room was cleaned every day at no extra charge. Very good bar and restaurant with breakfast included. Good choice of food. Beach was stunning and so peaceful. Also hotel has a very good swimming pool which was again very clean and fresh pool towels provided daily. Staff were excellent- nothing too much trouble and very friendly. Only downside is that they didn’t understand much English but Google Translate took care of that. Special thanks to Jessie, Jon (the Assistant Manager) and Tam - excellent service Would definitely stay here again

Gary

10.0

/ 10

A great property with tons of charm and beautiful views. The pool is amazing. The staff is extremely attentive and the food was 5 star.

In the Area

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Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Kien Giang Province, An Giang, Vietnam, 9200000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

note: resort was previously named Chez Carole Beach Resort & Spa Chez Carole Resort & Spa is located in area / city Cua Can Commune. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Chez Carole Resort & Spa

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Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Kien Giang Province, An Giang, Vietnam, 9200000

Discover More About Chez Carole Resort & Spa

note: resort was previously named Chez Carole Beach Resort & Spa

Location

Chez Carole Resort & Spa is located in area / city Cua Can Commune.

About Chez Carole Resort & Spa

Not only located within easy reach of various places of interests for your adventure, but staying at Chez Carole Resort & Spa will also give you a pleasant stay.

Chez Carole Resort & Spa is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Chez Carole Resort & Spa is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Chez Carole Resort & Spa provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Chez Carole Resort & Spa is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Chez Carole Resort & Spa, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Chez Carole Resort & Spa, which you rarely find in other places.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Chez Carole Resort & Spa.

If you plan to have a long-term stay, staying at Chez Carole Resort & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Chez Carole Resort & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Chez Carole Resort & Spa is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Chez Carole Resort & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Chez Carole Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at Chez Carole Resort & Spa.

All facilities in Chez Carole Resort & Spa

Others

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Beach Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Breakfast served to the table
Cafe
Continental breakfast
Early bird breakfast
Gala dinner
Hot breakfast
Bar
Set menu dinner
Set menu lunch
Snacks
Dietary menu
Vegetarian meal

Hotel Services

Bellhop
Welcoming drinks
Concierge
Money changer
Doorman
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Medical service
Multilingual staff
Tours
Wedding service

Things to Do

Barbecue
Beach sun loungers
Beach towel
Beach umbrella
Children play area
Garden
Outdoor facilities
Outdoor pool
Outdoor pool
Parasol
Picnic area
Pool sun loungers
Private beach
Private beach nearby
Sauna
Sun loungers

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Early check-in
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Sports and Recreations

Banana boat
Beach volleyball
Canoeing
Darts
Diving
Fishing
Jet ski
Sailing
Volleyball
Water sport
Windsurfing

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Separate shower and tub
Shower
TV

General

AC
Cloakroom
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Terrace

Transportation

Airport transfer
Bicycle storage
Car rental
Bus/truck parking
Secure parking
Theme park shuttle (surcharge)
Valet parking

Business Facilities

Business center
Business facilities
Computer station
Meeting facilities
Projector

Connectivity

Free WiFi
WiFi in public area (surcharge)

Family-friendly Facilities

Children pool

Nearby Facilities

Gift shop

Kids and Pets

Highchairs

Shuttle Service

Airport transfer

Accommodation Policy & General Information in Chez Carole Resort & Spa

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Chez Carole Resort & Spa	40
Number of floors in Chez Carole Resort & Spa	1
Another facilities in Chez Carole Resort & Spa	A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Beach Bar

Frequently asked question in Chez Carole Resort & Spa

What are available facilities at Chez Carole Resort & Spa?

There are top facilites at Chez Carole Resort & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Chez Carole Resort & Spa?

The standard check-in time at Chez Carole Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Chez Carole Resort & Spa provide breakfast?

Yes, Chez Carole Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Chez Carole Resort & Spa

Overall Ratings & Reviews Chez Carole Resort & Spa

Traveloka (30)

Other sources (52)

7.8

Pleasant

From 52 reviews

Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.0

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Traveler Reviews Chez Carole Resort & Spa

Number of reviews per page

Top reviews

Anna

Friends and Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

O saw so many little fish species from the confident of my deck. It was heaven

Jane

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

James

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Need a motor bike to get anywhere

Gary

Leisure

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

A great property with tons of charm and beautiful views. The pool is amazing. The staff is extremely attentive and the food was 5 star.

yan

Leisure with Partner

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

It's position nestled in the corner of a soft sandy beach amid great stone walkways, lush gardens, orchids and numerous. Coconut trees along the shore. If you appreciate older gardens, love waking up with the sun rise and the high tide waves crashing on the stone jetty then you have nature at your doorstep..the property has had better days but the overall picture makes you wonder how much more beautiful the property was when built and created by its original owners..someone's dream is forever a part of chez Carole. I truly hope the present and future owners will see it's present beauty, restore it's beauty and understand how well it all fits with its surroundings..very special, great energy and a strong grounding feeling with nature.

Jacob

10.0

/10

Reviewed 61 week(s) ago

Hotels.com verified review

This place is amazing!!! The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay. The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of. A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals. The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done. The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place. The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area. I would definitely stay here again - possibly bringing many more friends. Thankyou to all the staff who made us feel welcome!!! Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!!

Michel

Leisure with Friends

8.0

/10

Reviewed 144 week(s) ago

Expedia Group verified review

Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)

Verified traveler

8.0

/10

Reviewed 286 week(s) ago

Hotels.com verified review

This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 287 week(s) ago

Expedia Group verified review

We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.

Verified traveler

8.0

/10

Reviewed 291 week(s) ago

Hotels.com verified review

Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value. The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once. Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle! Overall though we had a lovely time and found it a great place to relax and get away from it all.

Verified traveler

8.0

/10

Reviewed 292 week(s) ago

Hotels.com verified review

Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.

Verified traveler

Leisure with Partner

4.0

/10

Reviewed 316 week(s) ago

Expedia Group verified review

Unlike the image posted. Sea view but like garden view. There are many mosquitoes and there are many snails on the outside so it is impossible to use outside baths.

Vadym

10.0

/10

Reviewed 321 week(s) ago

Hotels.com verified review

I stayed in Chez Carole with my wife. To say we enjoyed the vacation is to say nothing. It was excellent - the staff is very friendly and helpful, the design of the rooms and bungalows is great - you entirely feel you are away of the city rush, crowds, noise, etc; just you and nature! The beach is so close and it is very cozy. The terrace of the restaurant has a mesmerizing sea view, the food is super tasty, portions are big, and the prices are very affordable! You also have a swimming pool, spa, small gym; you could also rent a motorbike directly from the reception, so you can travel to the Duong Dong town or to the north of the island, since it's all pretty close. If you are looking for a quiet and peaceful holiday away from noise and crowds - Chez Carole is a perfect option. It's great for families with kids as well. I will definitely come back there.

Stephen

10.0

/10

Reviewed 321 week(s) ago

Hotels.com verified review

Customer service is something to be treasured where ever one stays, especially abroad. Chez Carole when it comes to that is like finding the lost city of Atlantis. The staff was absolutely amazing at this resort. My father decided to spend his 75th birthday here, and the staff went over and beyond out of their way to make sure our stay and celebration was fantastic, including a birthday cake. There were only a few very minor issues with plumbing due to the rainy season. However once brought to the attention of the staff, the issues were immediately taken care of. The ocean view room I stayed in was very comfortable with AC, and overhead bed netting if you wished to open the room up at night. The bathroom and shower were very clean as well. Overall, our stay at Chez Carole was an amazing experience and the staff had 95% to do with that feeling. I'd highly recommend this resort to anyone.

Verified traveler

Friends and Family

4.0

/10

Reviewed 328 week(s) ago

Expedia Group verified review

Nice view from the reception but less atraction.

Verified traveler

10.0

/10

Reviewed 341 week(s) ago

Expedia Group verified review

We booked beach Villa and found every thing perfect. One of the nicest and cleanest beaches on the Island. Lots of free water toys no jet skies only wind and paddle powered

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 344 week(s) ago

Expedia Group verified review

We had a fabulous time at Chez Carole. The staff was amazing and the resort is gorgeous! Beautiful beach and very quiet, relaxed atmosphere. The only small drawback for us was the food options, breakfast bar is great but small menu options for lunch/dinner. But we rented scooters on site and its not far to town for other dinner options. Overall it was wonderful!!

Verified traveler

8.0

/10

Reviewed 345 week(s) ago

Hotels.com verified review

Great location. Good staff. Management is responsive to customer needs. Great pool and beach. Good for a family. Would be good to see them use less plastic straws and more bamboo straws.

Daniel

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is far away from the main tourist area, but there are also opportunities to shop and eat nearby. The complex is very quiet with a private beach area and a small pool with a beautiful view of the beach. The restaurant serves pizza, burgers, spaghetti and meat as well as local dishes with meat or fish, and a variety of drinks. The staff is very friendly. There are both good and bad things to say about the bungalows: The good thing is the size of the rooms, and there is free cappuccino, tea and water. The bad thing is that the facade and roof need to be renovated, so you might get uninvited guests. A little tip: rent a scooter and explore the island - it's really fun.

Tina

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Hotellet i sig var trevligt och vår villa fantastisk med altan mot havet. Maten var bra men inte mer, men då är vi nog rätt kräsna efter ätit fantastisk mat dagarna innan i hoi an. Det finns tyvärr inga restauranger nära, vi gick till närliggande resort och åt med, men var heller ingen wow. Om man gillar slappa på samma ställe där det är lugnt och är ok att äta på hotelrestaurangen varje måltid är platsen perfekt. Frukosten var bra. Men vi som gillar att gå och äta på olika ställen passade detta inte alls tyvärr, även om boendet var mysigt. Vi bodde kvar 2 dagar av 5 och flyttade sen till longbeach istället. Personalen var trevlig. Personal som städar upp stränderna, vilket behövdes när det blåser in massor av plast. Fans sup och kanot att låna. Och en helt ok pool. Även volleybollnät.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.