Family Transit Hotel

Amazing experience with this hotel

Simple room. 5 mins from the airport. Staff helpful. Key items to remembers, no elevators so if you have mobility issues keep that in mind. The shower was in between the toilet and the sink with no curtain and no water damn. Safe to say a total mess was made trying to contain the water, and water did not really flow towards the drain. It just pooled there in the center of the bathroom. Anyways, the hotel has food service and there are a few places to eat close by. If I had to stay again I would, just that small situation with the shower

Clean room, easy check in

Room was very clean, they very friendly Beds were very comfortable Close to airport

The hospitality was superb and the place was clean and comfortable. We really enjoyed our stay. Stephanie Wallace.

When we needed a place to rest, with a 17 hour stop over and 2 kids, Family Transit Hotel were there. We think its a husband and wife team that run the hotel, and they both ensured our short stay in Hanoi was lovely and effortless. We were collected from the airport quickly for 100,000 Vietnamese Dong (about £3) 1/3 of what the taxi's wanted to charge, and quickly shown to our large and clean room, with an early check in, for a small extra charge. We had some delicious food and then had a lovely long sleep, awakening to be taken back to the airport for our next flight. Very nice and very helpful people running the hotel. All of our requirements provided for with minimal fuss. The perfect stopover. Thank you very much. xxxx

There was no shower in the bathroom. The room smelled heavily of mold. It wasn’t close to anything. I checked out immediately and went elsewhere.

I was only in Hanoi for an 18 hour layover and wanted a hotel to nap a bit before exploring the city. The manager picked us up from the airport at 6am, organized a driver to take us back to the hotel from the city, and then dropped us back off at the airport in the evening. The property was clean and everyone was very helpful

We had a few hours layover in Hanoi and booked this hotel so we could relax and get a quick nap instead of staying at the airport. It’s very simple, nothing fancy, but it worked perfectly for what we needed. Affordable, easy, and convenient for a short stop.

Isn't bad for the pruce

Good

The hotel is small and, on the face of it basic. But has everything you need or would want for either an airport stopover or even a longer stay. At the prices they charge, half the amenities would still be wonderful value for money but the room had everything - quiet fan, air con, wonderful warm shower and very clean and big bedroom and toilet. Even a selction of different sized slippers and all the necessary toiletries. The service, from two people who spoke about as much English as me Vietnamese, was exceptional as, apart from the very cheap and efficient private airport collection and drop off, they provided me with two free all inclusive (milk and suger) sachets of coffee, a couple of bottles of water plus did their best to communicate through a translation App. Cannot fault anything and you would have to be looking for five star treatment if you were not satisfied. VERY BIG THANKS to both people concerned and, if I ever fly into Hanoi (Noi Bai) Airport again, I'd feel thrilled to use the Familt Transit Hotel again. Incidentally, it's too hot and humid to walk much of the year BUT the hotel is within walkable distance of both arrivals and departures, although you have to criosss a main road (which has breaks in the central reservation) to get from one ot the other.

The owner husband was a very nice guy, the woman is Vietnams answer to basil fawlty! Awful women, superb rude and reallu unhelpful and unpleasant.

I’m satisfied + Airport shuttle Very clean Smells fresh Very spacious The family that runs the business is very friendly and helpful Great customer service Food is good! Very good location if you need to be at the airport early morning

it is a great place . the room is nice clean and everything is good . the hotel owner is very friendly . if i have a chance i will come back

OK, but no breakfast available until after our 7.30am departure

Great hosts. Very helpful. Room spotless. Delicious meals.

Great people who make everything so easy, can’t recommend this place enough

This a perfect no frills, very inexpensive place that is very close to the airport. It was clean though our room was on the street and noisy at night. One of our windows could not lock but we were able to secure it. We paid a small fee for both pick up and drop off at the airport. They offered a simple but good little menu for the evening and the Wi-Fi worked. If u are arriving late or leaving early in the morning for a flight out, or if you just want to avoid traffic, then you might want to consider this as an option. Especially good for students or families traveling on a budget.

Simple, clean and the woman at the front desk was eager to help with anything you need.