FLC Halong Bay Golf Club & Luxury Resort

Hotels
8.7
/10
Very Good
411 reviews

What Guests Say About Their Stay

T***N
9.7
/ 10
A truly luxurious and comfortable hotel. Service quality is very good. The guys at the front desk were very friendly and the take care staff were also very good. Thank you very much hotel for this vacation.
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N***ô
10.0
/ 10
Beautiful room, super nice view and polite staff. Great location for good food and sightseeing. Thank you FLC Ha Long.
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Hang H.
9.4
/ 10
The hotel is spacious, beautiful, the indoor and outdoor swimming pools are all great! Delicious breakfast! Large capacity, so at check-in, breakfast, swimming quite crowded. The hotel is a bit far from the sea, you have to take a car to go to Bai Chay beach.
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DANG L. H. N.
9.1
/ 10
Nice big room, too small balcony. The lobby area behind the hotel should arrange more trash cans.
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Ngan D. B.
9.7
/ 10
Beautiful and airy location, great view. The baby loves swimming, the water is warm and not cold, if possible, use the indoor swimming pool ❤️
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In the Area
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FLC Ha Long, Nguyen Van Cu, Ha Trung Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at FLC Halong Bay Golf Club & Luxury Resort is a good choice when you are visiting Ha Trung Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around FLC Halong Bay Golf Club & Luxury Resort

FLC Ha Long, Nguyen Van Cu, Ha Trung Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
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Lobby FLC Halong Bay Golf Club & Luxury Resort
Exterior 2 FLC Halong Bay Golf Club & Luxury Resort

Discover More About FLC Halong Bay Golf Club & Luxury Resort

Location


Staying at FLC Halong Bay Golf Club & Luxury Resort is a good choice when you are visiting Ha Trung Ward.

About FLC Halong Bay Golf Club & Luxury Resort

Not only located within easy reach of various places of interests for your adventure, but staying at FLC Halong Bay Golf Club & Luxury Resort will also give you a pleasant stay.

Whether you are planning an event or other special occasions, FLC Halong Bay Golf Club & Luxury Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at FLC Halong Bay Golf Club & Luxury Resort.

FLC Halong Bay Golf Club & Luxury Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, FLC Halong Bay Golf Club & Luxury Resort provides complete services and facilities that you and your colleagues need.

This hotel is an ideal choice for you, novice to professional golfers.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from FLC Halong Bay Golf Club & Luxury Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

FLC Halong Bay Golf Club & Luxury Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at FLC Halong Bay Golf Club & Luxury Resort.

All facilities in FLC Halong Bay Golf Club & Luxury Resort

Swimming Pool FLC Halong Bay Golf Club & Luxury Resort
Swimming Pool
Fitness Center FLC Halong Bay Golf Club & Luxury Resort
Fitness Center
Common Space FLC Halong Bay Golf Club & Luxury Resort
Common Space
Lobby FLC Halong Bay Golf Club & Luxury Resort
Lobby
Accommodation Services FLC Halong Bay Golf Club & Luxury Resort
Accommodation Services

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Snacks

Things to Do

  • Fitness center
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Hotel Services

  • Front desk
  • Laundry service
  • 24-hour Receptionist

Sports and Recreations

  • Golf
  • Golf course
  • Golf practice

Connectivity

  • Internet point
  • Free WiFi

Accommodation Policy & General Information in FLC Halong Bay Golf Club & Luxury Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at FLC Halong Bay Golf Club & Luxury Resort
649
Number of floors in FLC Halong Bay Golf Club & Luxury Resort
20
Another facilities in FLC Halong Bay Golf Club & Luxury Resort
Bathrobe, Desk, Hairdryer, In-room safe, Minibar

Frequently asked question in FLC Halong Bay Golf Club & Luxury Resort

What are available facilities at FLC Halong Bay Golf Club & Luxury Resort?
There are top facilites at FLC Halong Bay Golf Club & Luxury Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at FLC Halong Bay Golf Club & Luxury Resort?
The standard check-in time at FLC Halong Bay Golf Club & Luxury Resort is starting from From 15:00 while the latest check-out time is at Before 11:00
Does FLC Halong Bay Golf Club & Luxury Resort provide breakfast?
Yes, FLC Halong Bay Golf Club & Luxury Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of FLC Halong Bay Golf Club & Luxury Resort
FLC Halong Bay Golf Club & Luxury Resort has a 5.0-star rating.
How many floors does FLC Halong Bay Golf Club & Luxury Resort have?
FLC Halong Bay Golf Club & Luxury Resort has 20.
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More Reviews from Other Guests in FLC Halong Bay Golf Club & Luxury Resort

8.7
Very Good
From 251 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about FLC Halong Bay Golf Club & Luxury Resort
All
Room Space (10)
In-house Restaurant (8)
Distance to City Center (7)
Bedroom (7)
Bathroom (7)
Family Friendly (6)
Soundproof (6)
Hotel Area (6)
Activity Option (5)
Surroundings (4)
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Traveler Reviews FLC Halong Bay Golf Club & Luxury Resort

Number of reviews per page
20
40
Customer reviews
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Everything is fine, but the room facilities are a bit limited. The floor is leaky. The night light is broken.
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+3
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Accommodation's Reply
29 Oct 2025
Dear Valued guest, Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback. Besides, we are also very sorry for unsatisfied experiences you had during your stay with us. We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future. We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always. We are looking forward to welcoming you back again. Yours sincerely, Hotel Management Team
nguyen h. m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Friendly and enthusiastic staff
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Accommodation's Reply
15 Oct 2025
Thank you for choosing FLC Halong Hotel during your recent beautiful holiday in Halong Bay. We are honored to share your wonderful experience. Your appreciation and support drive us to work even harder to provide the most comfortable and memorable experience for our guests. We appreciate your feedback on the existing towels. We will purchase new ones to replace them. Thank you, Hotel Management.
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Nguyen N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
I am satisfied with the quality of the room and hygiene at FLC Ha Long
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Accommodation's Reply
08 Sep 2025
Hello Dear Guest, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very happy to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experiences. We hope to welcome you back to the hotel as soon as possible. Sincerely, Hotel Management Edit reply
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Le Phuong H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
The rooms are clean and fully equipped, the buffet dishes are a bit monotonous, the receptionist is not professional and cannot handle customer requests.
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Accommodation's Reply
06 Sep 2025
Hello Ms. Le Phuong H, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very happy to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experiences. Thank you for your comments on the buffet, we are trying to continuously change the dishes to make the breakfast more diverse and make customers more satisfied. In addition, regarding handling customer requests - our reception staff with the motto of supporting customers as much as possible, however, in reality there are many issues that in order to ensure the rights and avoid risks for both customers and the company, you may not have met your wishes. We have noted and will be more flexible to bring customers perfect experiences. We look forward to welcoming you back to the hotel soon. Sincerely, Hotel Management
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L***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
I had a quite satisfying 2-day stay at FLC, the rooms were clean, fully equipped, only the breakfast buffet was a bit monotonous and not up to 5-star standards.
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1 people find it helpful
Accommodation's Reply
06 Sep 2025
Dear Guest, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very happy to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive even harder to bring you the most comfortable and impressive experiences. Thank you for your comments on the buffet, we are trying to continuously change the dishes to make the breakfast more diverse and make customers more satisfied. Hope to welcome you back to the hotel as soon as possible. Sincerely, Hotel Management
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D***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Quick check-in, delicious welcome drink, polite staff 💯
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Accommodation's Reply
06 Sep 2025
Dear Guest, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very pleased to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experiences. We hope to welcome you back to the hotel as soon as possible. Sincerely, Hotel Management
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
I had a good experience here, everyone should try it.
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The hotel has a beautiful view, spacious grounds, many photo angles. The rooms are clean, the breakfast buffet has many dishes and is quite good, the swimming pool is large and airy. Will come back when coming to Ha Long.
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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Nguyen D. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Quite interesting and good experience at FLC Ha Long
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Everything is fine, the food is delicious. I often stay at FLC's system in all provinces and cities because the prices are very reasonable when not in season. I will still come back next time!
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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T***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
Tourist season so it's crowded, check in/out takes a bit long, otherwise everything is great. Room is clean, spacious, open view, beautiful. Our family arrived on a stormy day, as soon as we arrived, the bellman helped us get in and help us get our belongings.
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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N***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
Clean hotel, nice swimming pool, if I have the chance I will come back next time
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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Mai M. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staff is enthusiastic, the rooms are quite ok, the location is convenient, the toilet and everything is quite clean and new. The breakfast is diverse and quite delicious.
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3 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Friendly staff, spacious and clean rooms, totally worth the money
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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K***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
everything is ok except check in requires information of all 4 ID cards. There is only 1 room card.
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3 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
Beautiful location, good service. Suitable for relaxation. I took 2 photos of the view from the room window, overlooking the bay, very beautiful.
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1 people find it helpful
Accommodation's Reply
09 May 2025
Dear Guest, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very pleased to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experiences. We hope to welcome you back to the hotel as soon as possible. Sincerely, Hotel Management
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T***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
The experience was quite good in terms of room and facilities. The only thing is that I had to walk from the hotel to the street to go to work that day. The hotel should have a means of transportation for guests in case of road closures and taxis are not allowed to go up.
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4 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Guest, Thank you for choosing FLC for your vacation and thank you for your valuable comments about the hotel's services. We always want to bring the best experiences to our customers. However, due to some reasons, you are still not satisfied with our hotel services. We will try to fix it and also deeply apologize to you for these imperfect experiences. We look forward to welcoming you back in the near future to enjoy more perfect services. Sincerely, Hotel Management
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B***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Environmentally friendly. Nice hotel. But the food is not very good. The bed sheets are not clean.
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3 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Customer, Thank you for choosing FLC for your vacation and thank you for your valuable sharing about the hotel's services. We always want to bring the best experience to our customers. However, due to some reasons, you are still not satisfied with our hotel service. We will try to fix it and also deeply apologize to you for this imperfect experience. We look forward to welcoming you back soon to enjoy more perfect services. Best regards, Hotel Management
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Benediktus A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 49 week(s) ago
Stayed at flc hotel for a 2-night holiday. The stay was generally pleasant, but there were a few disappointing experiences:• The room AC could not be adjusted from inside to switch from heat to cool mode. Despite contacting staff and being assured it would be fixed centrally, it was never resolved.• Slippers were not allowed to be taken home, but there was no prior notice. I was unexpectedly asked to return them during check-out.• Eating in the room was not permitted, which was inconvenient.• The gym was advertised as open until 9:00 PM, but staff informed me it would close at 7:00 PM.• The sauna required an additional fee of 250,000 VND, which was not clearly communicated. These issues took away from an otherwise enjoyable experience.
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3 people find it helpful
Accommodation's Reply
05 Jan 2025
Dear Valued Guest, Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback. Besides, we are also very sorry for unsatisfied experiences you had during your stay with us. We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future. We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always. We are looking forward to welcoming you back again. Yours sincerely, Hotel Management Team
NGUYEN T. H. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 66 week(s) ago
Good service but the toilet smells a bit
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 FLC Halong Bay Golf Club & Luxury Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 251 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about FLC Halong Bay Golf Club & Luxury Resort
All
Room Space (10)
In-house Restaurant (8)
Distance to City Center (7)
Bedroom (7)
Bathroom (7)
Family Friendly (6)
Soundproof (6)
Hotel Area (6)
Activity Option (5)
Surroundings (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews FLC Halong Bay Golf Club & Luxury Resort

Number of reviews per page
20
40
Customer reviews
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Everything is fine, but the room facilities are a bit limited. The floor is leaky. The night light is broken.
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+3
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Accommodation's Reply
29 Oct 2025
Dear Valued guest, Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback. Besides, we are also very sorry for unsatisfied experiences you had during your stay with us. We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future. We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always. We are looking forward to welcoming you back again. Yours sincerely, Hotel Management Team
nguyen h. m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Friendly and enthusiastic staff
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Accommodation's Reply
15 Oct 2025
Thank you for choosing FLC Halong Hotel during your recent beautiful holiday in Halong Bay. We are honored to share your wonderful experience. Your appreciation and support drive us to work even harder to provide the most comfortable and memorable experience for our guests. We appreciate your feedback on the existing towels. We will purchase new ones to replace them. Thank you, Hotel Management.
Translated by Google Icon
See original
Nguyen N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
I am satisfied with the quality of the room and hygiene at FLC Ha Long
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Accommodation's Reply
08 Sep 2025
Hello Dear Guest, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very happy to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experiences. We hope to welcome you back to the hotel as soon as possible. Sincerely, Hotel Management Edit reply
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Le Phuong H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
The rooms are clean and fully equipped, the buffet dishes are a bit monotonous, the receptionist is not professional and cannot handle customer requests.
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Accommodation's Reply
06 Sep 2025
Hello Ms. Le Phuong H, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very happy to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experiences. Thank you for your comments on the buffet, we are trying to continuously change the dishes to make the breakfast more diverse and make customers more satisfied. In addition, regarding handling customer requests - our reception staff with the motto of supporting customers as much as possible, however, in reality there are many issues that in order to ensure the rights and avoid risks for both customers and the company, you may not have met your wishes. We have noted and will be more flexible to bring customers perfect experiences. We look forward to welcoming you back to the hotel soon. Sincerely, Hotel Management
Translated by Google Icon
See original
L***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
I had a quite satisfying 2-day stay at FLC, the rooms were clean, fully equipped, only the breakfast buffet was a bit monotonous and not up to 5-star standards.
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1 people find it helpful
Accommodation's Reply
06 Sep 2025
Dear Guest, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very happy to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive even harder to bring you the most comfortable and impressive experiences. Thank you for your comments on the buffet, we are trying to continuously change the dishes to make the breakfast more diverse and make customers more satisfied. Hope to welcome you back to the hotel as soon as possible. Sincerely, Hotel Management
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See original
D***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Quick check-in, delicious welcome drink, polite staff 💯
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Accommodation's Reply
06 Sep 2025
Dear Guest, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very pleased to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experiences. We hope to welcome you back to the hotel as soon as possible. Sincerely, Hotel Management
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
I had a good experience here, everyone should try it.
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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T***g
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Staycation
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9.4
/10
Reviewed 18 week(s) ago
The hotel has a beautiful view, spacious grounds, many photo angles. The rooms are clean, the breakfast buffet has many dishes and is quite good, the swimming pool is large and airy. Will come back when coming to Ha Long.
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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Nguyen D. H.
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10.0
/10
Reviewed 19 week(s) ago
Quite interesting and good experience at FLC Ha Long
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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M***i
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10.0
/10
Reviewed 19 week(s) ago
Everything is fine, the food is delicious. I often stay at FLC's system in all provinces and cities because the prices are very reasonable when not in season. I will still come back next time!
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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T***h
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Staycation
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9.1
/10
Reviewed 19 week(s) ago
Tourist season so it's crowded, check in/out takes a bit long, otherwise everything is great. Room is clean, spacious, open view, beautiful. Our family arrived on a stormy day, as soon as we arrived, the bellman helped us get in and help us get our belongings.
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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N***c
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Staycation
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9.4
/10
Reviewed 21 week(s) ago
Clean hotel, nice swimming pool, if I have the chance I will come back next time
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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Mai M. N.
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Staycation
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10.0
/10
Reviewed 23 week(s) ago
The staff is enthusiastic, the rooms are quite ok, the location is convenient, the toilet and everything is quite clean and new. The breakfast is diverse and quite delicious.
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3 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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D***y
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Staycation
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9.4
/10
Reviewed 24 week(s) ago
Friendly staff, spacious and clean rooms, totally worth the money
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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K***m
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9.7
/10
Reviewed 27 week(s) ago
everything is ok except check in requires information of all 4 ID cards. There is only 1 room card.
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3 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for choosing FLC Ha Long Hotel for your vacation with your family. Your satisfaction and positive reviews about the hotel's services are a great source of encouragement and a precious gift for all staff of our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management Board.
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D***g
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Leisure
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9.7
/10
Reviewed 31 week(s) ago
Beautiful location, good service. Suitable for relaxation. I took 2 photos of the view from the room window, overlooking the bay, very beautiful.
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1 people find it helpful
Accommodation's Reply
09 May 2025
Dear Guest, Thank you for choosing FLC Ha Long as your destination for your recent vacation in the beautiful city of Ha Long. We are very pleased to have brought you interesting experiences. Your compliments and contributions will be the motivation for us to strive harder to bring you the most comfortable and impressive experiences. We hope to welcome you back to the hotel as soon as possible. Sincerely, Hotel Management
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T***u
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9.4
/10
Reviewed 32 week(s) ago
The experience was quite good in terms of room and facilities. The only thing is that I had to walk from the hotel to the street to go to work that day. The hotel should have a means of transportation for guests in case of road closures and taxis are not allowed to go up.
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4 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Guest, Thank you for choosing FLC for your vacation and thank you for your valuable comments about the hotel's services. We always want to bring the best experiences to our customers. However, due to some reasons, you are still not satisfied with our hotel services. We will try to fix it and also deeply apologize to you for these imperfect experiences. We look forward to welcoming you back in the near future to enjoy more perfect services. Sincerely, Hotel Management
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B***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Environmentally friendly. Nice hotel. But the food is not very good. The bed sheets are not clean.
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3 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Customer, Thank you for choosing FLC for your vacation and thank you for your valuable sharing about the hotel's services. We always want to bring the best experience to our customers. However, due to some reasons, you are still not satisfied with our hotel service. We will try to fix it and also deeply apologize to you for this imperfect experience. We look forward to welcoming you back soon to enjoy more perfect services. Best regards, Hotel Management
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Benediktus A.
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Leisure
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6.8
/10
Reviewed 49 week(s) ago
Stayed at flc hotel for a 2-night holiday. The stay was generally pleasant, but there were a few disappointing experiences:• The room AC could not be adjusted from inside to switch from heat to cool mode. Despite contacting staff and being assured it would be fixed centrally, it was never resolved.• Slippers were not allowed to be taken home, but there was no prior notice. I was unexpectedly asked to return them during check-out.• Eating in the room was not permitted, which was inconvenient.• The gym was advertised as open until 9:00 PM, but staff informed me it would close at 7:00 PM.• The sauna required an additional fee of 250,000 VND, which was not clearly communicated. These issues took away from an otherwise enjoyable experience.
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3 people find it helpful
Accommodation's Reply
05 Jan 2025
Dear Valued Guest, Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback. Besides, we are also very sorry for unsatisfied experiences you had during your stay with us. We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future. We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always. We are looking forward to welcoming you back again. Yours sincerely, Hotel Management Team
NGUYEN T. H. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 66 week(s) ago
Good service but the toilet smells a bit
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1 people find it helpful
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