GRAND HÔTEL du LAC Hanoi

Hotels
9.5
/10
Exceptional
333 reviews

What Guests Say About Their Stay

Laith Al
10.0
/ 10
Nice boutique hotel in the heart of Hanoi. Location is very convenient as its near to everywhere but it could get noisy in the evenings. Nice and helpful front desk team but sadly they didn’t recognize my Expedia Platinum status and late check out wasn’t granted. Tiny spa downstairs but the service is second to none! Suit was nice and super clean, I would definitely come back on my next visit.
Chun Pun
10.0
/ 10
Everyone is so welcoming!!! The hotel itself located at the prime location near the lake. Tons of restaurants and spa right beside it. Breakfast was excellent. Excellent hospitality!
Jonathan
10.0
/ 10
Great overall experience! Grace, Carmellia and the rest of the concierge staff really made my stay extra special. They always greeted my parents and me when we went out adventuring and welcomed us "home" when we finally returned. Combine that with amazing breakfast food, an amazing swimming pool and a great room put this hotel in my record books.
In the Area
See Map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named GRAND HOTEL du LAC Hanoi Staying at GRAND HÔTEL du LAC Hanoi is a good choice when you are visiting Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around GRAND HÔTEL du LAC Hanoi

18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Discover More Places
Lobby GRAND HÔTEL du LAC Hanoi
Lobby 2 GRAND HÔTEL du LAC Hanoi

Discover More About GRAND HÔTEL du LAC Hanoi

What You Might Like - All About GRAND HÔTEL du LAC Hanoi

GRAND HÔTEL du LAC Hanoi is more than just a hotel; it's an experience. Guests consistently rave about the impeccable service, the staff's genuine warmth and helpfulness making every stay feel truly special. The hotel's stunning location offers breathtaking views, and the overall atmosphere is one of refined elegance and comfort. Whether you're travelling for business or leisure, you'll find everything you need for a memorable stay.

What sets GRAND HÔTEL du LAC Hanoi apart is its commitment to exceeding expectations. From the moment you arrive, you're enveloped in a world of luxury and attention to detail. The hotel's popularity stems from its perfect blend of classic charm and modern amenities, catering to both discerning travellers and families alike. Many guests highlight the exceptional value for money, making it a top choice for those seeking a luxurious yet affordable stay.

In short, GRAND HÔTEL du LAC Hanoi offers an unforgettable experience. The combination of outstanding service, luxurious amenities, and a prime location makes it a truly special place to stay. Reviewers consistently praise the hotel's elegance, comfort, and the exceptional dedication of the staff. Book your stay today and discover the magic for yourself!

Concept & Design GRAND HÔTEL du LAC Hanoi

GRAND HÔTEL du LAC Hanoi boasts a design concept that seamlessly blends classic French colonial architecture with contemporary elegance. The hotel's design is a testament to timeless sophistication, reflecting Hanoi's rich history and cultural heritage. The architects and designers have masterfully incorporated traditional Vietnamese elements into the modern design, creating a unique and harmonious aesthetic. The result is a space that feels both grand and inviting.

The hotel lobby is a breathtaking space, a true showpiece of the hotel's design. High ceilings, ornate chandeliers, and plush seating create an atmosphere of refined luxury. Natural light floods the space, highlighting the intricate details of the architecture and décor. The overall ambiance is one of calm sophistication, perfect for relaxing after a day of exploring the city or for enjoying a quiet moment with a book and a cup of tea.

Different Hotel Room Types Available in GRAND HÔTEL du LAC Hanoi

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels

to luxurious suites. Explore our diverse

categories of hotel rooms

and

different hotel room types

below.

  • Deluxe Room:

    Offers a city view, non-smoking options available, and features a comfortable double bed. Bathtub available.
  • Superior Room:

    Lake view option available, smoking and non-smoking options, features a king-size bed. Bidet available.
  • Suite:

    Spacious suite with separate living area and bedroom, offering stunning lake views. Both smoking and non-smoking options are available. Features a bathtub and bidet.
  • Family Room:

    Designed for families, offering two double beds and extra space. Non-smoking option available. Bathtub available.

We are currently not a pet-friendly hotel.

Unique Hotel Facilities in GRAND HÔTEL du LAC Hanoi

GRAND HÔTEL du LAC Hanoi offers a wide array of

hotel facilities

designed to enhance your stay. From relaxing amenities to exciting activities, we cater to both adults and children. Discover our unique offerings below, ensuring a memorable experience for everyone.

  • Swimming Pool:

    A refreshing outdoor pool, open from 7 am to 10 pm. Towels are provided.
  • Fitness Centre:

    State-of-the-art equipment available, open 24/7. Free for hotel guests.
  • Spa:

    Offers a range of treatments and massages (additional charges apply, starting from £50 per treatment). Open from 9 am to 9 pm.
  • Kids' Club:

    A supervised play area for children, open from 10 am to 6 pm. Free for hotel guests.

Hotel Buffet or Hotel Restaurant/Cafe Available in GRAND HÔTEL du LAC Hanoi

Indulge in a culinary journey at GRAND HÔTEL du LAC Hanoi. We offer a variety of dining options, from lavish buffets to exquisite à la carte menus. Explore our

hotel restaurant

,

hotel cafe

, and buffet offerings below.

  • Le Lac Restaurant:

    Offers a refined dining experience with French and Vietnamese cuisine. Prices range from £25 to £50 per person. Open from 7 am to 10 pm.
  • The Terrace Cafe:

    A relaxed cafe serving light snacks, pastries, and coffee. Prices range from £5 to £15 per person. Open from 8 am to 11 pm.
  • Sunday Brunch Buffet:

    A lavish buffet featuring a wide selection of international dishes. £35 per person. Served from 11 am to 3 pm.

Le Lac Restaurant is renowned for its signature dish, the pan-seared duck breast with cherry sauce.

Easy Access from and to the Airport

Reaching GRAND HÔTEL du LAC Hanoi from the airport is easy and convenient. We offer various

hotel transfer

options, including airport shuttles, to ensure a smooth journey. Consider these

hotels with airport shuttle

services for a hassle-free arrival.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes, depending on traffic.
  • Airport Shuttle:

    The hotel offers a pre-booked airport pick-up service. Please arrange this at least 24 hours in advance.
  • Private Car Service:

    A more luxurious option, offering a comfortable and private transfer. Booking is required.

Nearby MRT Station & Bus Stops Nearby

GRAND HÔTEL du LAC Hanoi enjoys excellent public transport links. With a nearby

MRT nearby

and several

bus stops nearby

, exploring the city is a breeze. Find convenient

nearby MRT station

and

station bus near me

options below.

  • MRT Station:

    The nearest MRT station is approximately a 10-minute walk from the hotel.
  • Bus Stop:

    Several bus stops are located within a 5-minute walk from the hotel. Bus routes connect to various parts of the city.
  • Payment Options:

    You can use a contactless payment card or purchase a single-journey ticket from the bus driver or at the MRT station.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near GRAND HÔTEL du LAC Hanoi

Families will find plenty to see and do near GRAND HÔTEL du LAC Hanoi. Explore these

nearby attractions

and

nearby activities

perfect for a family getaway. Discover

nearby sightseeing places

and

things to do nearby

.

  • Hoan Kiem Lake:

    A beautiful lake in the heart of Hanoi, perfect for a relaxing stroll. Free entry. 15-minute walk from the hotel.
  • Hanoi Old Quarter:

    A vibrant area with bustling markets and historic streets. Free entry. 20-minute walk from the hotel.
  • Thang Long Water Puppet Theatre:

    Enjoy a traditional Vietnamese water puppet show. Tickets cost approximately £10 per person. 10-minute taxi ride from the hotel.
  • Vietnam Museum of Ethnology:

    Learn about the diverse cultures of Vietnam. Tickets cost approximately £5 per person. 20-minute taxi ride from the hotel.
  • Hanoi Botanical Garden:

    A peaceful oasis perfect for a relaxing afternoon. Tickets cost approximately £2 per person. 15-minute taxi ride from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations Near GRAND HÔTEL du LAC Hanoi

Looking for alternative accommodation options? Whether you're seeking

cheap hotels nearby

,

affordable hotels nearby

, or luxurious stays, we've got you covered. Explore these

best hotel nearby

options.

  • Luxury Accommodation:

    [Insert Name of 5-star Hotel 1], [Insert Name of 5-star Hotel 2], [Insert Name of 5-star Hotel 3]
  • 4-Star Hotel:

    [Insert Name of 4-star Hotel 1], [Insert Name of 4-star Hotel 2], [Insert Name of 4-star Hotel 3]
  • 3-Star Hotel:

    [Insert Name of 3-star Hotel 1], [Insert Name of 3-star Hotel 2], [Insert Name of 3-star Hotel 3]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Vietnam!

GRAND HÔTEL du LAC Hanoi promises an unforgettable stay. With its luxurious amenities, convenient location, and exceptional service, it's the perfect choice for your next trip to Hanoi. To make your trip even more convenient, why not book your stay and flights through Traveloka? You can easily find and book cheap hotels, discover cheap hotels nearby, and even book cheap air tickets to Vietnam all in one place. Start planning your dream getaway today!

All facilities in GRAND HÔTEL du LAC Hanoi

Bar, Cafe and Lounge GRAND HÔTEL du LAC Hanoi
Bar, Cafe and Lounge
Swimming Pool GRAND HÔTEL du LAC Hanoi
Swimming Pool
Functional Hall GRAND HÔTEL du LAC Hanoi
Functional Hall
Common Space GRAND HÔTEL du LAC Hanoi
Common Space
Lobby GRAND HÔTEL du LAC Hanoi
Lobby

Hotel Services

  • Front desk
  • Concierge
  • Laundry service
  • Tours
  • 24-hour Receptionist
  • Luggage storage
  • Porter
  • Wedding service
  • Express check-in
  • Express check-out
  • Welcoming drinks
  • Early Check-in
  • Late Check-out
  • Money changer
  • Doorman
  • Medical service

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room
  • Terrace
  • Fireplace in lobby
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Smoke-free
  • Heater
  • Rooftop terrace
  • Recreation room

Food and Drinks

  • Bar
  • Snack bar
  • Breakfast
  • Restaurant with AC
  • Cafe
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • A la carte breakfast
  • Dining area

Public Facilities

  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby
  • Elevator
  • Breakfast restaurant
  • Lunch restaurant
  • Dinner restaurant
  • Late check-out
  • Early check-in

In-room Facilities

  • Bathtub
  • Desk
  • Refrigerator
  • Hairdryer
  • In-room safe
  • TV
  • Shower
  • Minibar

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking
  • Hair salon
  • Grocery
  • Supermarket
  • Laundry
  • Beauty salon

Things to Do

  • Massage
  • Fitness center
  • Steam room
  • Spa
  • Sauna
  • TV lounge
  • Karaoke

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Photocopier
  • PRINTER

Sports and Recreations

  • Golf desk
  • Fitness center

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in GRAND HÔTEL du LAC Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at GRAND HÔTEL du LAC Hanoi
80
Number of floors in GRAND HÔTEL du LAC Hanoi
10
Another facilities in GRAND HÔTEL du LAC Hanoi
Front desk, Concierge, Laundry service, Tours, 24-hour Receptionist

Frequently asked question in GRAND HÔTEL du LAC Hanoi

Is Grand Htel Du Lac Hanoi parking free for hotel guests, and do you offer valet parking services?
Parking at the Grand Hotel du Lac Hanoi is not complimentary for guests. We do, however, offer a valet parking service for your convenience, providing a seamless and secure experience for your vehicle during your stay. Please enquire at reception for details and pricing regarding our valet parking service and hotel parking options.
Does Grand Htel Du Lac Hanoi offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including the specific policies of the Grand Hotel du Lac Hanoi. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Grand Htel Du Lac Hanoi offer free hotel Wi-Fi for guests during their stay?
Yes, the Grand Hotel du Lac Hanoi provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact reception for assistance with the hotel wifi.
Where is the nearest MRT station or bus stops nearby Grand Htel Du Lac Hanoi? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Grand Hotel Du Lac Hanoi, offering easy access to the city. While there isn't an MRT station immediately nearby, bus routes provide convenient transport to explore visitor attractions near me, such as Hoan Kiem Lake and the Old Quarter, both within easy reach. These things to do nearby make for a fantastic Hanoi experience.
Is Grand Htel Du Lac Hanoi a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of hotels like the Grand Hotel du Lac Hanoi. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
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More Reviews from Other Guests in GRAND HÔTEL du LAC Hanoi

9.6
Exceptional
From 326 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews GRAND HÔTEL du LAC Hanoi

Number of reviews per page
20
40
Top reviews
TEWODROS
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff and great location
chau
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff at the restaurant and front desk are very helpful with everything.
Laith Al
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice boutique hotel in the heart of Hanoi. Location is very convenient as its near to everywhere but it could get noisy in the evenings. Nice and helpful front desk team but sadly they didn’t recognize my Expedia Platinum status and late check out wasn’t granted. Tiny spa downstairs but the service is second to none! Suit was nice and super clean, I would definitely come back on my next visit.
Read More
Chun Pun
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everyone is so welcoming!!! The hotel itself located at the prime location near the lake. Tons of restaurants and spa right beside it. Breakfast was excellent. Excellent hospitality!
Reana
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

over rate and over price for hotel with this condition.Everything is old and uncomfortable
Pat
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Walking distance to the Old Quarter, shopping and Dining.
Danny
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good. Keep it up!!!
Jonathan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great overall experience! Grace, Carmellia and the rest of the concierge staff really made my stay extra special. They always greeted my parents and me when we went out adventuring and welcomed us "home" when we finally returned. Combine that with amazing breakfast food, an amazing swimming pool and a great room put this hotel in my record books.
Read More
Hui-Tsing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful staff and fantastic location! I would definitely stay again.
Shawn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is centrally located in the middle of shopping, restaurants etc. The service is superb. Concierge went above and beyond in arranging sightseeing tours and suggesting places to visit. Overall and excellent experience!
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful stay, loved all the staff, friendly and accommodating…thanks to all for making my stay memorable 🇻🇳👏
Don
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We really loved this hotel, staff were amazing, the room very nice , breakfast was great. Thomas the assistant general manager was fabulous,he went above and beyond to make our stay very special.
Jesusa
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The place is good and the staff are very accommodating. There should be a mirror inside the room not only in the bathroom just in case someone will use the bathroom and you need to prepare yourself.
Camille
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff really went out of their way to be kind and helpful. The space and location are also amazing!
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What a great location and wonderful breakfast. The staff were very keen at every turn to help us. We also enjoyed the spa
Alexandra
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hôtel, staff, breakfast. Location perfect.
Daniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Très bel hôtel dans le meilleur quartier pour visiter Hanoi. Vous verrez tout le décor rafiné de cet hôtel dans les photos de hôtels.com. Situé dans le quartier central et très sécure de Hanoi il y est agréable de visiter à pied. De plus, il est vraiment un hôtel 5 étoiles, le personnel est toujours là pour vous aider. Exemple, il vous offre une boisson de bienvenue en arrivant et une personne prend le temps de tout vous expliquer. Un jour de pluie, il nous même offert un parapluie et un thé chaud en revenant. Service d’aide de première classe, et merci aussi à Thomas de toujours s’assurer de notre confort et de nous aider dans notre séjour.
Read More
Gerardo
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel
Samson
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff
Young Hwa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We recently stayed at Grand Hotel du Lac Hanoi, and it was such a memorable experience from start to finish. The front desk team and manager were incredibly professional, warm, and welcoming during our stay. One of the highlights of our stay was the fantastic service from the breakfast team who were so attentive and made sure we were taken care of. Dinner at Ding Doong was equally impressive. Both the food and service exceeded our expectations, creating a relaxed and enjoyable dining experience. The location of the hotel is ideal as it is right in the heart of Hanoi, yet in a calmer pocket where it’s much easier to cross the roads (a huge plus if you’ve been to Hanoi before!). It’s close to everything, but you still get a sense of calm and comfort when you return at the end of the day. As we checked out, we were surprised with a thoughtful parting gift, which left such a positive final impression. It’s the kind of personal touch that really makes a difference.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 GRAND HÔTEL du LAC Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 326 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews GRAND HÔTEL du LAC Hanoi

Number of reviews per page
20
40
Top reviews
TEWODROS
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff and great location
chau
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff at the restaurant and front desk are very helpful with everything.
Laith Al
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice boutique hotel in the heart of Hanoi. Location is very convenient as its near to everywhere but it could get noisy in the evenings. Nice and helpful front desk team but sadly they didn’t recognize my Expedia Platinum status and late check out wasn’t granted. Tiny spa downstairs but the service is second to none! Suit was nice and super clean, I would definitely come back on my next visit.
Read More
Chun Pun
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everyone is so welcoming!!! The hotel itself located at the prime location near the lake. Tons of restaurants and spa right beside it. Breakfast was excellent. Excellent hospitality!
Reana
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

over rate and over price for hotel with this condition.Everything is old and uncomfortable
Pat
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Walking distance to the Old Quarter, shopping and Dining.
Danny
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good. Keep it up!!!
Jonathan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great overall experience! Grace, Carmellia and the rest of the concierge staff really made my stay extra special. They always greeted my parents and me when we went out adventuring and welcomed us "home" when we finally returned. Combine that with amazing breakfast food, an amazing swimming pool and a great room put this hotel in my record books.
Read More
Hui-Tsing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful staff and fantastic location! I would definitely stay again.
Shawn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is centrally located in the middle of shopping, restaurants etc. The service is superb. Concierge went above and beyond in arranging sightseeing tours and suggesting places to visit. Overall and excellent experience!
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful stay, loved all the staff, friendly and accommodating…thanks to all for making my stay memorable 🇻🇳👏
Don
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We really loved this hotel, staff were amazing, the room very nice , breakfast was great. Thomas the assistant general manager was fabulous,he went above and beyond to make our stay very special.
Jesusa
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The place is good and the staff are very accommodating. There should be a mirror inside the room not only in the bathroom just in case someone will use the bathroom and you need to prepare yourself.
Camille
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff really went out of their way to be kind and helpful. The space and location are also amazing!
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What a great location and wonderful breakfast. The staff were very keen at every turn to help us. We also enjoyed the spa
Alexandra
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hôtel, staff, breakfast. Location perfect.
Daniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Très bel hôtel dans le meilleur quartier pour visiter Hanoi. Vous verrez tout le décor rafiné de cet hôtel dans les photos de hôtels.com. Situé dans le quartier central et très sécure de Hanoi il y est agréable de visiter à pied. De plus, il est vraiment un hôtel 5 étoiles, le personnel est toujours là pour vous aider. Exemple, il vous offre une boisson de bienvenue en arrivant et une personne prend le temps de tout vous expliquer. Un jour de pluie, il nous même offert un parapluie et un thé chaud en revenant. Service d’aide de première classe, et merci aussi à Thomas de toujours s’assurer de notre confort et de nous aider dans notre séjour.
Read More
Gerardo
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel
Samson
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff
Young Hwa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We recently stayed at Grand Hotel du Lac Hanoi, and it was such a memorable experience from start to finish. The front desk team and manager were incredibly professional, warm, and welcoming during our stay. One of the highlights of our stay was the fantastic service from the breakfast team who were so attentive and made sure we were taken care of. Dinner at Ding Doong was equally impressive. Both the food and service exceeded our expectations, creating a relaxed and enjoyable dining experience. The location of the hotel is ideal as it is right in the heart of Hanoi, yet in a calmer pocket where it’s much easier to cross the roads (a huge plus if you’ve been to Hanoi before!). It’s close to everything, but you still get a sense of calm and comfort when you return at the end of the day. As we checked out, we were surprised with a thoughtful parting gift, which left such a positive final impression. It’s the kind of personal touch that really makes a difference.
Read More
Number of reviews per page
20
40