9.2
/10
Exceptional
86 reviews

What Guests Say About Their Stay

Distance To City Center (14)
Staff Friendliness (11)
Room Space (10)
Surroundings (9)
Sukinto A.
10.0
/ 10
De Sapa Hotel service is very good, especially for the customer service who offered us help to purchase transportation tickets to go to Fansipan. Also, when a luggage of my friend was left in the hotel, they contacted us so we could pick up the luggage. This very good service was also more complete when we checked out from the hotel, each room was given a memento from the hotel. Thank you for the receptionist and marketing De Sapa.
J***a
10.0
/ 10
Everything was outstanding. I booked a trekking tour, and then after that, we had reserved a room in the hotel. The smell of cinnamon is very nice, the room is amazing, but the thing I felt incredible is the massage service, super relaxing after a long trekking trip.
Gina M.
10.0
/ 10
We stayed here for only one night. We arrived at the hotel at 5 am. We were allowed to rest and store our luggage before check in time. When we checked in, our room was upgraded so that we got a bathtub and balcony. We liked the complete room facilities, especially the welcoming snack which was a very sweet orange. We also enjoyed swimming and sauna at night. All the staff who served us were very kind. We were even escorted home to the exit and given gifts which were oranges, snacks, and drinking water.
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Lidya
10.0
/ 10
Terima kasih utk pelayanannya. Resepsionisnya sangat ramah & membantu saya utk order taxi saat check out. Saya jg diberikan goodie bag yg berisi sunkist, biskuit & air mineral saat check out. Kamar saya jg diupgrade shg ada balkon dgn view gunung (sayangnya saat itu berkabut), dapat free spa jg. Pho saat sarapan sangat enak. Lokasi strategis dekat dgn sapa station. Semoga makin sukses Hotel De Sapa.
Lavieren A.
9.7
/ 10
Their staff is simply amazing, starting with Son but of course the others, always ready to help our requests. I will go back and use this hotel when I come back to Vietnam. Very well located. Rooms very quiet and comfortable, as well as the beds. Nice breakfast with pho soup just prepared and all kind of eggs.
In the Area
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10 Muong Hoa, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named HOTEL DE SAPA Hotel De Sapa is located in area / city Sa Pa Central. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel De Sapa

10 Muong Hoa, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000
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Hotel De Sapa Rates per Night

Hotel De Sapa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel De Sapa hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel De Sapa Location & Address

Hotel De Sapa is located at 10 Mường Hoa, Trung tâm Sa Pa, Sa Pa, Tỉnh Lào Cai, Việt Nam, 330000. It's situated in the Sapa area of Vietnam, known for its stunning mountain views and vibrant local culture. The hotel is approximately 1 km from the city center.

How to go to Hotel De Sapa from Airport

Looking for the best way to get to Hotel De Sapa after you land? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel.
  • Taxi (Most Direct):

    A taxi from Noi Bai International Airport (HAN) in Hanoi to Sapa is the most direct option. The journey takes approximately 4-5 hours, depending on traffic. Be sure to negotiate the fare beforehand or use a reputable taxi service.
  • Private Car (Most Comfortable):

    Booking a private car transfer offers a comfortable and hassle-free journey. The driver will meet you at the airport and take you directly to the hotel. This is a great option if you're travelling with a group or have a lot of luggage.
  • Sleeper Bus (Most Affordable):

    Several sleeper bus companies operate routes from Hanoi to Sapa. The buses are equipped with reclining seats or beds, making it a relatively comfortable option for budget-conscious travellers. The journey takes around 5-6 hours.
  • Train (Scenic Route):

    Take a train from Hanoi to Lao Cai, the closest train station to Sapa. From Lao Cai, you can take a bus or taxi to Hotel De Sapa. The train journey is scenic and offers a glimpse of the Vietnamese countryside.
  • Ride Hailing (Convenient):

    Use Traveloka to book a ride from the airport to your hotel. This is a convenient option, especially if you're familiar with the app.

Tips:

For the most convenient route, consider booking a private car transfer in advance. This ensures a smooth and comfortable journey directly to Hotel De Sapa.

Hotel De Sapa Reviews & Summary

Want to know all about Hotel De Sapa before you book? You're in the right place! We've compiled hotel reviews to give you a comprehensive overview of what to expect during your stay. Guests consistently rave about the hotel's stunning views of the surrounding mountains and rice terraces. The friendly and helpful staff are also frequently mentioned, making guests feel welcome and well-cared for. A standout feature is the hotel's rooftop terrace, offering panoramic views and a perfect spot to relax after a day of exploring.

Here's a short, positive review to encourage bookings: "Absolutely loved my stay at Hotel De Sapa! The views were breathtaking, the staff were incredibly friendly, and the location was perfect for exploring the town. Highly recommend!"

Hotel De Sapa Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel De Sapa offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    A comfortable and affordable option, perfect for solo travellers or couples. Offers basic amenities and a relaxing space.
  • Deluxe Room:

    Slightly larger than the standard room, with added amenities such as a seating area and a balcony with mountain views. Non-smoking rooms are available.
  • Family Room:

    Ideal for families with children, featuring two double beds or a combination of a double bed and bunk beds. Some family rooms offer bathtubs.
  • Suite:

    The most luxurious option, offering a separate living area, a spacious bedroom, and a private balcony with panoramic views. Suites are non-smoking and feature both bathtubs and bidets.
  • Connecting Rooms:

    Perfect for larger families or groups travelling together. These rooms can be connected to create a larger living space.

Hotel De Sapa is not a pet-friendly hotel. Additional charges may apply for extra beds or amenities.

Hotel Facilities in Hotel De Sapa

Looking for a hotel with top-notch hotel amenities? Hotel De Sapa has you covered! Here's a list of hotel facilities available to make your stay as comfortable and enjoyable as possible:
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool, open from 8:00 AM to 8:00 PM.
  • Spa & Wellness Centre:

    Indulge in a relaxing massage or treatment at the spa. Operating hours are from 10:00 AM to 10:00 PM. Extra fees apply.
  • Fitness Centre:

    Stay active during your stay with the hotel's fitness centre, equipped with modern exercise equipment. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, offering a variety of games and activities. Open from 9:00 AM to 6:00 PM.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving both local and international cuisine.
  • Bar:

    Unwind with a drink at the hotel's bar, offering a wide selection of cocktails, wines, and beers.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is available 24 hours a day to assist with any needs or inquiries.

Hotel Buffet or Restaurant/Cafe in Hotel De Sapa

Craving a delicious meal or a quick bite? Hotel De Sapa offers a variety of dining options to satisfy your appetite. Here's a look at the hotel buffet, hotel restaurant, and hotel cafe:
  • The Sapa Restaurant:

    This is the hotel's main restaurant, serving a buffet breakfast, lunch, and dinner. The cuisine is a mix of Vietnamese and international dishes. The buffet is priced at approximately SGD 30 per person. Opening hours are from 6:30 AM to 10:00 PM.
  • The Mountain View Cafe:

    Located on the rooftop terrace, this cafe offers stunning views of the surrounding mountains. It serves coffee, tea, pastries, and light snacks. Prices range from SGD 5 to SGD 15. Opening hours are from 7:00 AM to 11:00 PM.
  • The Red Dragon Bar:

    This bar offers a wide selection of cocktails, wines, and beers. It also serves light meals and snacks. Prices range from SGD 10 to SGD 25. Opening hours are from 6:00 PM to 1:00 AM.

The Sapa Restaurant is known for its Pho, a traditional Vietnamese noodle soup, and its fresh spring rolls.

Hotel De Sapa Airport pickups and How to Book

Need a convenient hotel to airport transfer? Hotel De Sapa offers airport pick-up services to make your arrival and departure as smooth as possible.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including your arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Sapa using public transport is relatively straightforward. While Sapa doesn't have an MRT system, there are several bus stops nearby that provide access to different parts of the town and surrounding areas.
  • Sapa Bus Station:

    Located approximately 0.5 km from Hotel De Sapa, this is the main bus station in Sapa. It offers connections to Hanoi, Lao Cai, and other destinations.
  • Kim Dong Bus Stop:

    Situated about 0.3 km from the hotel, this bus stop serves local buses that travel within Sapa town.
  • Fansipan Legend Cable Car Bus Stop:

    Located around 1 km from the hotel, this bus stop provides access to the Fansipan Legend cable car, which takes you to the summit of Mount Fansipan.

To use the local buses, you can purchase tickets directly from the driver. Payment is typically accepted in Vietnamese Dong (VND).

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Sapa and its surrounding areas offer a variety of nearby places to go that are perfect for families with kids. Here are a few nearby sightseeing places to consider:
  • Fansipan Legend:

    Take a cable car ride to the summit of Mount Fansipan, the highest peak in Indochina. Enjoy breathtaking views and explore the spiritual complex at the top. Distance from hotel: 1 km. Entry price: Approximately SGD 40 per adult.
  • Cat Cat Village:

    Visit this traditional Hmong village and learn about their culture and way of life. Explore the village, see the traditional houses, and enjoy the scenic waterfalls. Distance from hotel: 3 km. Entry price: Approximately SGD 5 per person.
  • Sapa Museum:

    Learn about the history and culture of Sapa and its ethnic minority groups at this museum. Distance from hotel: 0.5 km. Entry price: Approximately SGD 3 per person.
  • Ham Rong Mountain:

    Hike to the top of Ham Rong Mountain and enjoy panoramic views of Sapa town and the surrounding mountains. Explore the flower gardens and the stone forest along the way. Distance from hotel: 1 km. Entry price: Approximately SGD 7 per person.
  • Love Waterfall:

    Hike through the forest to reach this beautiful waterfall, surrounded by lush greenery. Distance from hotel: 4 km. Entry price: Approximately SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near Hotel De Sapa (Sapa)

Want to discover the best nearby dining options in Sapa? From cosy cafes to authentic local restaurants, there's something for everyone. Here are a few food eateries near me to check out:
  • Cafes/Restaurants:

    • Le Gecko Restaurant:

      A popular spot serving French and Vietnamese cuisine.
    • Moment Romantic Restaurant:

      Offers a romantic atmosphere and a diverse menu.
    • A Quynh Restaurant:

      Known for its traditional Vietnamese dishes.
  • Local Street Food:

    • Pho:

      A classic Vietnamese noodle soup.
    • Banh Mi:

      A delicious Vietnamese sandwich.
    • Thang Co:

      A traditional Hmong dish made with horse meat.
    • Com Lam:

      Rice cooked in bamboo tubes.
    • Grilled Skewers:

      A variety of grilled meats and vegetables.

Shopping places near Hotel De Sapa (Sapa)

Looking for some retail therapy? While Sapa is not known for its large shopping malls, there are still a few shops near me where you can find souvenirs, local handicrafts, and other items. Here are a few nearby shopping options:
  • Sapa Market:

    A bustling market where you can find local produce, handicrafts, clothing, and souvenirs.
  • Sun Plaza:

    A small shopping centre with a few shops and restaurants.
  • Love Market Sapa:

    A cultural market where you can experience the local traditions and buy handicrafts.

Other Places to Stay Near Hotel De Sapa

Looking for alternative accommodations? Sapa offers a variety of options, from luxury hotels to budget-friendly guesthouses. Here are a few best hotel nearby to consider:
  • Luxury/5-6 Star Hotels:

    • Silk Path Grand Resort & Spa Sapa:

      A luxurious resort with stunning views and top-notch amenities.
    • Hotel de la Coupole - MGallery:

      A stylish hotel with a French colonial design.
    • Aira Boutique Sapa Hotel & Spa:

      A boutique hotel offering personalized service and a relaxing atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Conclusion

Ready to book your dream getaway to Sapa? With its stunning scenery, vibrant culture, and delicious food, Sapa is the perfect destination for a memorable holiday. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the beauty of Sapa. Book your stay through Traveloka for the best deals and a hassle-free booking experience. Start planning your adventure now and book cheap hotels in Vietnam or find cheap hotels nearby.

All facilities in Hotel De Sapa

Swimming Pool Hotel De Sapa
Swimming Pool
Functional Hall Hotel De Sapa
Functional Hall
Common Space Hotel De Sapa
Common Space
Lobby Hotel De Sapa
Lobby
Accommodation Services Hotel De Sapa
Accommodation Services

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Tours

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Cafe
  • Dining area
  • Nightclub
  • Pub
  • Snack bar
  • Vegetarian meal

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Cloakroom
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Swimming pool
  • Recreation room
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Limited parking
  • Limo or town car service

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Beauty salon
  • Gift shop
  • Shops

Things to Do

  • Massage
  • Spa

Business Facilities

  • Business facilities
  • Projector

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Hotel De Sapa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:03

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:03
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel De Sapa
95
Number of floors in Hotel De Sapa
11
Another facilities in Hotel De Sapa
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Hotel De Sapa

Is Hotel De Sapa parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for our guests at Hotel De Sapa. We aim to make your stay as convenient as possible. Unfortunately, we do not currently offer valet parking services. We hope this information is helpful and look forward to welcoming you.
Does Hotel De Sapa offer hotel smoking rooms or designated smoking areas for guests?
Hotel De Sapa generally does not offer hotel smoking rooms. However, for guests who smoke, the hotel provides designated smoking areas. It's always best to check with the reception desk upon arrival to confirm the location of these designated areas and any specific hotel policies regarding smoking.
Does Hotel De Sapa offer free hotel Wi-Fi for guests during their stay?
Yes, Hotel De Sapa provides complimentary hotel Wi-Fi access for all guests throughout their stay. You can easily connect to the internet from your room and common areas. Enjoy seamless connectivity for work or leisure during your visit.
Where is the nearest MRT station or bus stops nearby Hotel De Sapa? What are the top visitor attractions near the hotel?
To find the nearest MRT station or bus stops nearby Hotel De Sapa, I recommend using a real-time map application on your smartphone by searching "mrt near me" or "bus station near me". For top visitor attractions near the hotel and "things to do nearby", check online travel guides for the most up-to-date recommendations.
Is Hotel De Sapa a pet friendly hotel?
It's always best to check directly with Hotel De Sapa to confirm their current pet policy. While some hotels are advertised as pet friendly hotel, their specific rules regarding animals can vary. To ensure a smooth stay for you and your furry friend, contacting the hotel directly will provide the most accurate information about their animal friendly hotels status, any associated fees, and any size or breed restrictions they might have.
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More Reviews from Other Guests in Hotel De Sapa

9.2
Exceptional
From 86 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.9

Location

9.3

Service and Facilites

9.2

People often mention about Hotel De Sapa
All
Distance to City Center (12)
Staff Friendliness (10)
Surroundings (9)
Bedroom (9)
Hotel Area (8)
Wifi (7)
Room Space (7)
Taste (7)
Accessibility (6)
Ambiance (6)
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Traveler Reviews Hotel De Sapa

Number of reviews per page
20
40
Customer reviews
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Looks very ok, cozy, clean
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The place is nice, clean, in the dining room you can see a very beautiful view, close to the city center.
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3 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Strategic location surrounded by cheap shops. The best view in the restaurant... Clean and comfortable rooms
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1 people find it helpful
Nhung V. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Central hotel, ok staff, basic breakfast. I find it very good from price to location
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Clean, cozy and near the city center. Breakfast was okay but the view was stunning. The hotel staff were accommodating, especially Maria who helped us book tours, purchase tickets and arrange transportation back to Hanoi.. We would definitely go back, we highly recommend this hotel.
1 people find it helpful
Binh N.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 12 week(s) ago
Wifi is not very good, I often have to use 4G
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Lan C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Staff is enthusiastic and supportive. Room is clean and beautifully decorated.
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2 people find it helpful
Quỳnh A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Friendly staff, good service. Had dry and wet steam rooms which were great. The downside is the rooms are not very soundproof.
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3 people find it helpful
hoa n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
4n3d experience is very ok, clean room, convenient, reasonable price. Friendly staff The minus point is that the laundry service at the hotel is too expensive. Washed 4-5 clothes for 480. Forgot to ask the price first and was shocked when I saw the bill. Everything else is ok
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2 people find it helpful
PHAM V. G.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 29 week(s) ago
An ideal place to stay, you can find everything here.
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Phan T. T. C.
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Staycation
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8.8
/10
Reviewed 31 week(s) ago
Friendly staff, convenient
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T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
My room was locked twice, the hotel was enthusiastic, the restaurant view was nice, the room was clean, the bath and massage service was very good.
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Pham T. T.
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9.7
/10
Reviewed 33 week(s) ago
There is nothing to complain about, enthusiastic staff, comfortable room, quite good food, walking distance to Sun Plaza, Stone Church Square is very close.
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1 people find it helpful
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
Clean hotel, enthusiastic staff, beautiful view. I arrived on the day I got a room upgrade so I was very satisfied with the hotel. Customer care is very attentive. Will introduce friends to come here if they go to Sapa ☺️
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5 people find it helpful
Sukinto A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
De Sapa Hotel service is very good, especially for the customer service who offered us help to purchase transportation tickets to go to Fansipan. Also, when a luggage of my friend was left in the hotel, they contacted us so we could pick up the luggage. This very good service was also more complete when we checked out from the hotel, each room was given a memento from the hotel. Thank you for the receptionist and marketing De Sapa.
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8 people find it helpful
Sukinto A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 73 week(s) ago
De Sapa Hotel service is very good especially for the customer service who offer us to help purchase transportation ticket to go to Fansipan. Also when a luggage of my friend left in hotel, they contacted us so we could picked up the luggage. This very good service also more complete when we checked out from hotel, each room was given a memento from hotel. Thank you for the receptionist and marketting De Sapa.
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1 people find it helpful
J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Everything was outstanding. I booked a trekking tour, and then after that, we had reserved a room in the hotel. The smell of cinnamon is very nice, the room is amazing, but the thing I felt incredible is the massage service, super relaxing after a long trekking trip.
3 people find it helpful
T***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
We have prepared and planned very carefully for this trip to Sapa. And everything after that was beyond our expectations.
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6 people find it helpful
Tran T. N. Q.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 77 week(s) ago
Enthusiastic staff but facilities are not good. The bedding and pillows were smelly, the room was old and the swimming pool was both small and disgusting and smelled of antiseptic
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3 people find it helpful
Gina M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
We stayed here for only one night. We arrived at the hotel at 5 am. We were allowed to rest and store our luggage before check in time. When we checked in, our room was upgraded so that we got a bathtub and balcony. We liked the complete room facilities, especially the welcoming snack which was a very sweet orange. We also enjoyed swimming and sauna at night. All the staff who served us were very kind. We were even escorted home to the exit and given gifts which were oranges, snacks, and drinking water.
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5 people find it helpful
Number of reviews per page
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40

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Lobby 4 Hotel De Sapa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 86 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.9

Location

9.3

Service and Facilites

9.2

People often mention about Hotel De Sapa
All
Distance to City Center (12)
Staff Friendliness (10)
Surroundings (9)
Bedroom (9)
Hotel Area (8)
Wifi (7)
Room Space (7)
Taste (7)
Accessibility (6)
Ambiance (6)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Hotel De Sapa

Number of reviews per page
20
40
Customer reviews
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Looks very ok, cozy, clean
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The place is nice, clean, in the dining room you can see a very beautiful view, close to the city center.
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3 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Strategic location surrounded by cheap shops. The best view in the restaurant... Clean and comfortable rooms
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1 people find it helpful
Nhung V. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Central hotel, ok staff, basic breakfast. I find it very good from price to location
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Clean, cozy and near the city center. Breakfast was okay but the view was stunning. The hotel staff were accommodating, especially Maria who helped us book tours, purchase tickets and arrange transportation back to Hanoi.. We would definitely go back, we highly recommend this hotel.
1 people find it helpful
Binh N.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 12 week(s) ago
Wifi is not very good, I often have to use 4G
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Lan C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Staff is enthusiastic and supportive. Room is clean and beautifully decorated.
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2 people find it helpful
Quỳnh A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Friendly staff, good service. Had dry and wet steam rooms which were great. The downside is the rooms are not very soundproof.
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3 people find it helpful
hoa n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
4n3d experience is very ok, clean room, convenient, reasonable price. Friendly staff The minus point is that the laundry service at the hotel is too expensive. Washed 4-5 clothes for 480. Forgot to ask the price first and was shocked when I saw the bill. Everything else is ok
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2 people find it helpful
PHAM V. G.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 29 week(s) ago
An ideal place to stay, you can find everything here.
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Phan T. T. C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Friendly staff, convenient
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T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
My room was locked twice, the hotel was enthusiastic, the restaurant view was nice, the room was clean, the bath and massage service was very good.
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Pham T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
There is nothing to complain about, enthusiastic staff, comfortable room, quite good food, walking distance to Sun Plaza, Stone Church Square is very close.
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1 people find it helpful
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
Clean hotel, enthusiastic staff, beautiful view. I arrived on the day I got a room upgrade so I was very satisfied with the hotel. Customer care is very attentive. Will introduce friends to come here if they go to Sapa ☺️
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5 people find it helpful
Sukinto A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
De Sapa Hotel service is very good, especially for the customer service who offered us help to purchase transportation tickets to go to Fansipan. Also, when a luggage of my friend was left in the hotel, they contacted us so we could pick up the luggage. This very good service was also more complete when we checked out from the hotel, each room was given a memento from the hotel. Thank you for the receptionist and marketing De Sapa.
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8 people find it helpful
Sukinto A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 73 week(s) ago
De Sapa Hotel service is very good especially for the customer service who offer us to help purchase transportation ticket to go to Fansipan. Also when a luggage of my friend left in hotel, they contacted us so we could picked up the luggage. This very good service also more complete when we checked out from hotel, each room was given a memento from hotel. Thank you for the receptionist and marketting De Sapa.
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1 people find it helpful
J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Everything was outstanding. I booked a trekking tour, and then after that, we had reserved a room in the hotel. The smell of cinnamon is very nice, the room is amazing, but the thing I felt incredible is the massage service, super relaxing after a long trekking trip.
3 people find it helpful
T***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
We have prepared and planned very carefully for this trip to Sapa. And everything after that was beyond our expectations.
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6 people find it helpful
Tran T. N. Q.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 77 week(s) ago
Enthusiastic staff but facilities are not good. The bedding and pillows were smelly, the room was old and the swimming pool was both small and disgusting and smelled of antiseptic
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3 people find it helpful
Gina M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
We stayed here for only one night. We arrived at the hotel at 5 am. We were allowed to rest and store our luggage before check in time. When we checked in, our room was upgraded so that we got a bathtub and balcony. We liked the complete room facilities, especially the welcoming snack which was a very sweet orange. We also enjoyed swimming and sauna at night. All the staff who served us were very kind. We were even escorted home to the exit and given gifts which were oranges, snacks, and drinking water.
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5 people find it helpful
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