Are there any parking spots at Hotel Nikko Hai Phong ?

Yes: Yes, there are parking spots at Hotel Nikko Hai Phong

Is there a swimming pool at Hotel Nikko Hai Phong?

Yes, a swimming pool is available at Hotel Nikko Hai Phong.

Does Hotel Nikko Hai Phong offer airport transfers?

Yes, Hotel Nikko Hai Phong provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Hotel Nikko Hai Phong?

Hotel Nikko Hai Phong is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Nikko Hai Phong

Name: Hotel Nikko Hai Phong
Address: No. 1, Road 1, Waterfront City, Vinh Niem, Le Chan, Le Chan District, Hai Phong City, Vietnam, 180000, No. 1, Road 1, Waterfront City, Vinh Niem, Le Chan, Hai Phong City, 180000, Vietnam
Rating: 9.1

Hotels

9.1

/10

Very Good

197 reviews

What Guests Say About Their Stay

Mariia M.

9.7

/ 10

Absolutely satisfied! Very nice rooms, fresh and cozy design, clean, perfect service!

Truc C. H.

9.7

/ 10

Rất tuyệt vời, nhân viên thân thiện dễ thương nhiệt tình! Phòng đẹp!

Doan T. T. V.

9.7

/ 10

The best hotel ever, the staff is extremely enthusiastic and cute. The room is just my style, the hotel smells good too. Overall, 1000 points ❤️❤️

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Do Phuong T.

8.5

/ 10

Excellent. The room is clean and beautiful, just the way I like it

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Nguyen T. H.

8.5

/ 10

The accommodation is great from the receptionists to the hotel rooms. Elegant and luxurious, Very satisfied. Will visit next time if I have work to come to Hai Phong

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In the Area

See Map

No. 1, Road 1, Waterfront City, Vinh Niem, Le Chan, Le Chan District, Hai Phong City, Vietnam, 180000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Hotel Nikko Hai Phong is a hotel in a good neighborhood, which is located at Vĩnh Niệm Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Hotel Nikko Hai Phong

No. 1, Road 1, Waterfront City, Vinh Niem, Le Chan, Le Chan District, Hai Phong City, Vietnam, 180000

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Hotel Nikko Hai Phong Rates per Night

Looking for the best Hotel Nikko Hai Phong hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Hotel Nikko Hai Phong room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Nikko Hai Phong Location & Address

Hotel Nikko Hai Phong is located at Số 1 đường số 1- khu đô thị ven sông Lạch Tray, Vĩnh Niệm, Lê Chân, Quận Lê Chân, Thành phố Hải Phòng, Việt Nam, 180000, No. 1, Le Hong Phong Street, Hai An District, Hai Phong. It's situated in the Le Chan District area of Vietnam, known for its vibrant city life and proximity to Cat Bi International Airport. The hotel is approximately 5 km from the city center.

How to go to Hotel Nikko Hai Phong from Airport

Need a hotel transfer from Cat Bi International Airport to Hotel Nikko Hai Phong? Getting from the airport to your hotel is a breeze with several convenient options. Here's a breakdown to help you choose the best transfer from airport to hotel.

Taxi (Most Direct):
A taxi is the most straightforward option. You'll find taxi stands right outside the airport terminal. The ride to Hotel Nikko Hai Phong typically takes around 15-20 minutes, depending on traffic.
Ride Hailing (Convenient):
Ride-hailing services like Traveloka are readily available in Hai Phong. Simply book a ride through the app, and your driver will meet you at the designated pick-up point. This can be a more affordable option than a traditional taxi.
Hotel Shuttle (Pre-booked):
Check if Hotel Nikko Hai Phong offers an airport shuttle service. This is often the most convenient option, as the hotel will arrange everything for you. However, it may require advance booking and could be more expensive.

Tips: For the most convenient route, pre-book a hotel shuttle or use a ride-hailing app like Traveloka to avoid any potential language barriers or haggling with taxi drivers.

Hotel Nikko Hai Phong Reviews & Summary

Want to know all about Hotel Nikko Hai Phong before you book? Hotel reviews can give you a great insight into what to expect during your stay. This hotel consistently receives positive feedback for its excellent service and luxurious amenities. Guests love the hotel's spacious and well-appointed rooms, the delicious breakfast buffet, and the stunning city views. A standout feature is the rooftop pool, offering a relaxing oasis with panoramic vistas. The hotel's central location also makes it easy to explore the city's attractions. Here's what one happy guest had to say: "The staff were incredibly friendly and helpful, the room was beautiful, and the location was perfect. I highly recommend Hotel Nikko Hai Phong!"

Hotel Nikko Hai Phong Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hotel Nikko Hai Phong offers a variety of categories of hotel rooms to suit every traveller's needs. From cosy standard rooms to luxurious suites, there's something for everyone.

Superior Room:
These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
Deluxe Room:
Slightly larger than the Superior Rooms, the Deluxe Rooms feature enhanced amenities and a bathtub.
Executive Room:
Located on higher floors, the Executive Rooms offer panoramic city views and access to the Executive Lounge.
Suite:
The Suites are the most luxurious option, featuring a separate living area, a spacious bathroom with a bathtub and bidet, and stunning views.
Connecting Rooms:
Ideal for families, connecting rooms are available upon request.

Please note that Hotel Nikko Hai Phong is not a pet-friendly hotel.

Hotel Facilities in Hotel Nikko Hai Phong

Hotel Nikko Hai Phong boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips. These hotel amenities cater to both adults and children.

Swimming Pool:
Enjoy a refreshing dip in the outdoor swimming pool, open from 6:00 AM to 10:00 PM.
Fitness Centre:
Stay in shape at the fully equipped fitness centre, open 24 hours.
Spa:
Indulge in a relaxing massage or treatment at the spa. Prices vary depending on the treatment.
Kids' Club:
Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
Business Centre:
Stay connected and productive at the business centre, offering printing and photocopying services.
Restaurants and Bars:
Enjoy a variety of dining options at the hotel's restaurants and bars. (See next section for details).
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Hotel Nikko Hai Phong

Looking for a delicious hotel buffet or a relaxing hotel restaurant experience? Hotel Nikko Hai Phong offers a variety of dining options to satisfy every palate. From international cuisine to local specialties, you're sure to find something you'll love.

La Brasserie:
This all-day dining restaurant offers a buffet breakfast, lunch, and dinner, featuring international and Vietnamese dishes. Buffet breakfast is approximately SGD 35 per person. Open from 6:00 AM to 10:00 PM.
Hishou Japanese Restaurant:
Indulge in authentic Japanese cuisine, including sushi, sashimi, and teppanyaki. Prices vary depending on the dishes ordered. Open from 11:30 AM to 2:30 PM and 6:00 PM to 10:00 PM.
The Lounge:
Relax and unwind with a coffee, tea, or cocktail at The Lounge. Light snacks and pastries are also available. Prices range from SGD 5 to SGD 15. Open from 9:00 AM to 11:00 PM.

A signature dish to try is the Vietnamese Pho at La Brasserie, known for its rich and flavourful broth.

Hotel Nikko Hai Phong Airport pickups and How to Book

Need hotels with airport shuttle services? Hotel Nikko Hai Phong offers a convenient hotel to airport transfer service for its guests. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You can provide your flight details and arrival time, and the hotel will arrange for a driver to meet you at the airport. Booking steps:

Contact the hotel via phone or email.
Provide your flight details (arrival time, flight number, airline).
Confirm the pick-up location and time.
Inquire about the cost of the service.

Nearby MRT Station & Bus Stops

While Hai Phong doesn't have an MRT system, there are plenty of bus stops nearby, making it easy to get around. Knowing the nearby MRT station and nearby bus station locations can be very helpful. Here are some of the closest bus stops nearby:

Le Hong Phong Bus Stop:
Located directly in front of the hotel, this bus stop offers connections to various parts of the city.
Cat Bi Plaza Bus Stop:
Approximately 500 meters from the hotel, this bus stop provides access to more destinations.

Public transport in Hai Phong typically requires cash payment. You can purchase tickets directly from the bus conductor.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with the family? Le Chan District and the surrounding areas offer a variety of attractions for all ages. Here are some nearby sightseeing places and things to see nearby:

Do Son Beach:
A popular beach resort area with sandy beaches and clear water. Approximately 20 km from the hotel. Entry is free, but there may be charges for beach chairs and umbrellas.
Hai Phong Museum:
Learn about the history and culture of Hai Phong at this informative museum. Approximately 5 km from the hotel. Entry fee is approximately SGD 2.
Du Hang Pagoda:
A beautiful Buddhist temple with intricate architecture and peaceful gardens. Approximately 4 km from the hotel. Entry is free.
Cat Ba Island:
A stunning island with pristine beaches, lush forests, and diverse wildlife. Approximately 50 km from the hotel (requires a ferry). Ferry tickets cost approximately SGD 10.
Tam Bac Lake:
A scenic lake in the heart of Hai Phong, perfect for a leisurely stroll or a boat ride. Approximately 6 km from the hotel. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near Hotel Nikko Hai Phong (Le Chan District)

Exploring nearby dining options and local food is a must when visiting Hai Phong. Le Chan District offers a diverse culinary scene, from cosy cafes to bustling street food stalls. Here are some food eatiries near me:

Cafes/Restaurants:

The Coffee House:
A popular coffee chain serving a variety of coffee drinks, teas, and pastries.
Pizza Hut:
Enjoy classic pizzas and pasta dishes at this well-known international chain.
Gogi House:
A Korean BBQ restaurant offering a fun and interactive dining experience.

Local Street Food:

Banh Da Cua (Crab Noodle Soup):
A Hai Phong specialty, this flavourful noodle soup is a must-try.
Nem Cua Be (Crab Spring Rolls):
Crispy and delicious spring rolls filled with crab meat.
Oc (Snails):
A popular street food snack, snails are cooked in various sauces and spices.
Banh Mi (Vietnamese Sandwich):
A crusty baguette filled with meat, vegetables, and pate.
Che (Sweet Dessert Soup):
A variety of sweet dessert soups made with beans, fruits, and coconut milk.

Shopping places near Hotel Nikko Hai Phong (Le Chan District)

Looking for nearby shopping and dept stores near me? Le Chan District offers a variety of shopping options, from modern malls to local markets. Here are some shops near me and mall near hotel:

Parkson TD Plaza:
A large shopping mall with a variety of international and local brands.
Vincom Plaza Le Thanh Tong:
Another popular shopping mall with a cinema, restaurants, and a supermarket.
Cho Sat (Iron Market):
A traditional market where you can find everything from fresh produce to clothing and souvenirs.

Other Places to Stay Near Hotel Nikko Hai Phong

If Hotel Nikko Hai Phong is fully booked, or you're simply looking for alternative accommodations, here are some other places to stay nearby. Whether you're seeking a luxury experience or an affordable option, there's something for everyone.

Luxury/5-Star Hotels Nearby:

Mercure Hai Phong:
A stylish hotel offering comfortable rooms and modern amenities.
Avani Hai Phong Harbour View:
A luxurious hotel with stunning harbour views and excellent service.
M Gallery Hotel des Arts Saigon:
(Note: This hotel is in Saigon, not Hai Phong, but included as an example of a luxury option).

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Four-Star Hotels Nearby:

Somerset Central TD Hai Phong City:
A serviced apartment offering spacious accommodations and convenient amenities.
Hotel Perle d'Orient Cat Ba - MGallery:
(Note: This hotel is on Cat Ba Island, near Hai Phong, and included as a 4-star option).
Nam Cuong Hotel Hai Phong:
A well-regarded hotel with comfortable rooms and a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam!

Three-Star Hotels Nearby:

Sunflower International Village:
A budget-friendly option offering simple and clean accommodations.
Classic Hoang Long Hotel:
A comfortable hotel with a convenient location and friendly staff.
Dream Hotel Hai Phong:
A modern hotel with well-appointed rooms and affordable rates.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Planning your trip to Hai Phong? Hotel availability can fluctuate, so it's best to book your room booking in advance. With its excellent location, luxurious amenities, and attentive service, Hotel Nikko Hai Phong is an excellent choice for your stay. Don't miss out on the opportunity to experience this exceptional hotel. Check Hotel Nikko Hai Phong availability and make your hotel reservations today through Traveloka for the best deals and a seamless booking experience. book cheap hotels in Vietnam cheap hotels nearby

All facilities in Hotel Nikko Hai Phong

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Hotel Services

Bellhop
Welcoming drinks
Concierge
Money changer
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby
Porter
Wedding service

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast served to the table
Breakfast (surcharge)
Brunch
Cafe
Dining area
Set menu lunch

Public Facilities

Parking
Coffee/tea in lobby
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Separate shower and tub
Shower
TV

General

AC
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Smoke-free

Accessibilty

Accessibility equipment
Accessible bathroom
Accessible parking
Disabled access friendly
In-room accessibility
Roll-in shower
Wheelchair accessible

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

Things to Do

Fitness center
Outdoor pool
Spa

Connectivity

Internet point
LAN Internet
Free WiFi

Transportation

Airport transfer
Secure parking

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Nikko Hai Phong

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

The Hotel Outlets or the Other Facilities’ Operation Days/Hours might be changed or temporarily suspended from the original. For more details, please contact the Hotel for any your requirements or the Receptionist at the time of your check-in.
Thời gian hoạt động của các khu vực nhà hàng và khu vực công cộng khác có thể bị thay đổi hoặc tạm thời không mở cửa phục vụ so với khung giờ trước đây. Để biết thêm chi tiết, Quý khách vui lòng liên hệ với khách sạn hoặc nhân viên Lễ Tân tại thời điểm quý khách nhận phòng.
Miễn phí tối đa 01 em bé dưới 06 tuổi ngủ chung giường với bố mẹ. Phụ thu em bé từ 06 tuổi, thanh toán trực tiếp tại khách sạn.

Deposit

Deposit VND 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Nikko Hai Phong	250
Number of floors in Hotel Nikko Hai Phong	18
Another facilities in Hotel Nikko Hai Phong	Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Hotel Nikko Hai Phong

What are available facilities at Hotel Nikko Hai Phong?

There are top facilites at Hotel Nikko Hai Phong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Nikko Hai Phong?

The standard check-in time at Hotel Nikko Hai Phong is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Nikko Hai Phong provide breakfast?

Yes, Hotel Nikko Hai Phong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Nikko Hai Phong

Hotel Nikko Hai Phong has a 5.0-star rating.

How many floors does Hotel Nikko Hai Phong have?

Hotel Nikko Hai Phong has 18.

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More Reviews from Other Guests in Hotel Nikko Hai Phong

Overall Ratings & Reviews Hotel Nikko Hai Phong

Traveloka (110)

Other sources (87)

8.9

Very Good

From 110 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

8.4

Location

8.6

Service and Facilites

8.9

People often mention about Hotel Nikko Hai Phong

All

Room Space (4)

Bedroom (4)

Bathroom (4)

Staff Friendliness (3)

Ambiance (3)

Hotel Area (3)

Soundproof (2)

Accessibility (1)

Family Friendly (1)

Wifi (1)

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Traveler Reviews Hotel Nikko Hai Phong

Number of reviews per page

Customer reviews

Chiaki K.

10.0

/10

Reviewed 12 week(s) ago

nothing to complain about, bedroom with 5 star amenities comfortable mattress, beautiful view from room

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1 people find it helpful

Nguyen T. C.

9.4

/10

Reviewed 20 week(s) ago

Nice hotel, clean, friendly and hospitable staff If I come back to HP, I will stay at this hotel 👍👍👍👍

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N***ô

5.0

/10

Reviewed 20 week(s) ago

Bad support service, I booked wrongly, I called support right from the time of booking to ask if there was an additional fee to help me change the date or change the room, but no one responded or anything. I called 3 times to notify travel to process the ticket, then both sides said they couldn't change because the hotel didn't agree. I don't understand why they pushed back and forth from the beginning, then the customer waited past the date, then the hotel considered the customer as having checked in and didn't call or ask anything. That's awesome.

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T***t

8.8

/10

Reviewed 30 week(s) ago

The room is okila compared to the price As for the food, I went on a Hp food tour so I don't know if Nikko's food is good or not, I'll try it next time I stay :))

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My Mai

10.0

/10

Reviewed 35 week(s) ago

Always enjoy my stay at Nikko Hotel. The staff are really friendly, the room is nice as usual, and the breakfast was good.

1 people find it helpful

Accommodation's Reply

28 Apr 2025

Good afternoon Mr./Ms. My Mai, Warmest greetings from Hotel Nikko Hai Phong. Thank you very much for choosing us for your recent stay and your positive ratings for our staff service and breakfast buffet. With all our efforts, we are keeping the commitment to bring you all the best that we can at all times and your satisfaction is always our top priority. We would like to thank you again for the value that you shared and look forward to your next stay at Hotel Nikko Hai Phong. Warm regards, The Hotel Management

Tran T. N. Q.

Staycation

6.8

/10

Reviewed 54 week(s) ago

I got food poisoning while eating buffet at the restaurant on the 1st floor. What a terrible experience!

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D***o

Staycation

9.1

/10

Reviewed 57 week(s) ago

Beautiful hotel, clean, good service, nothing to complain about, have stayed several times and will stay again when coming to HP 👍🏽👍🏽👍🏽

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1 people find it helpful

6.5

/10

Reviewed 67 week(s) ago

I booked the wrong date and the hotel wouldn't let me change it, even though I stay here regularly 😞

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Accommodation's Reply

30 Sep 2024

Hello, Thank you for sending your feedback to Nikko Hai Phong Hotel! The hotel would like to sincerely apologize for any dissatisfaction with the service quality or any shortcomings you have encountered during your experience with the hotel's services. The reservation department has reviewed your reservation information and would like to contact you privately. Once again, the hotel would like to apologize and hope you understand this inconvenience. Thank you

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B***h

9.4

/10

Reviewed 74 week(s) ago

Clean, attentive, professional. It's very stable

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Accommodation's Reply

29 Jul 2024

Hello sir/madam, Thank you very much for taking the time to share your review of the service at Nikko Hai Phong Hotel. We are very pleased to know that you were satisfied with your stay at our hotel. We look forward to welcoming you back in the near future. Nikko Hai Phong Hotel Management Board

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thi h. n.

8.5

/10

Reviewed 76 week(s) ago

The hotel is clean, the rooms are okay

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Accommodation's Reply

29 Jul 2024

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Dao T. H.

6.6

/10

Reviewed 82 week(s) ago

The receptionist was annoying, the service attitude was unpleasant and not good.

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Accommodation's Reply

28 May 2024

Hello sir/madam, Nikko Hai Phong Hotel would like to send our warmest greetings to you. Thank you for taking your valuable time to submit a review of the rooms and services at Nikko Hai Phong Hotel. We would like to thank you for choosing Nikko Hai Phong Hotel to rest and deeply apologize for causing you an uncomfortable experience during the check-in procedure. Your feedback has been forwarded to the Reception department for review and appropriate improvements to bring the best experience to customers. We hope to continue to welcome you to Nikko Hai Phong Hotel in the near future. Once again, on behalf of the Hotel Management Board, we would like to apologize to you and your companions. Best regards, Nikko Hai Phong Hotel Management Board

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Mariia M.

9.7

/10

Reviewed 85 week(s) ago

Absolutely satisfied! Very nice rooms, fresh and cozy design, clean, perfect service!

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Accommodation's Reply

23 May 2024

Dear Ms. Marchenko, It is our pleasure to know that you enjoyed the stay at Hotel Nikko Hai Phong. With all efforts, we are trying to maintain the best services and keeping the commitment to bring you all the best that we can at all times. We would like to say thank you again for the rating and hope to welcome you back at Hotel Nikko Hai Phong. Thank you with the best regards, The Hotel Management

LO THI T. H.

8.5

/10

Reviewed 86 week(s) ago

rộng rãi, sạch sẽ, lịch sự. toàn khách Nhật hay sao đó, thấy rất lịch sự

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Accommodation's Reply

23 May 2024

Hello Ms. Ha, Nikko Hotel Hai Phong would like to send greetings and sincere thanks for your comments on the services at Nikko Hotel Hai Phong. We are very pleased to know that you were satisfied with your stay at the hotel. We look forward to welcoming you back in the near future. Best regards Nikko Hai Phong Hotel Management Board

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Truc C. H.

9.7

/10

Reviewed 94 week(s) ago

Rất tuyệt vời, nhân viên thân thiện dễ thương nhiệt tình! Phòng đẹp!

1 people find it helpful

Tran L. A.

9.7

/10

Reviewed 95 week(s) ago

Mình đã nhiều lần ở đây, phòng nghỉ sạch sẽ, hiện đại, tiện nghi. Book phòng trên Traveloka giá rất ưu đãi🥰

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Jeremy N.

9.7

/10

Reviewed 100 week(s) ago

Beautiful hotel, love the interior. Attentive staffs and amazing service.

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Accommodation's Reply

22 Jan 2024

Dear Mr Nhat Anh, Thank you so much for choosing to stay with us at Hotel Nikko Hai Phong and spending time to share your nice comments. We are so happy to know that the hotel facilities, services and staff hospitality have made your stay comfortable. We hope to welcome you back soon. Have a good day. Best regards, The Hotel Management.

Huong P. T.

6.2

/10

Reviewed 111 week(s) ago

The room has a view of two buildings so it is not private. Location is not central. Minimalist decor, small bed. When I stopped the car to check in, no one gave timely instructions (when I opened the door and approached the reception desk, a male employee came out and asked if I needed any assistance?). The welcome drink came out slowly and was nothing special (a couple went but only brought 1 cup, when they brought more they were ready to go to the room). However, these things can be understood. What makes my husband and I most dissatisfied when staying here is that the staff are not really welcoming, sophisticated and not friendly to customers (except restaurant staff). The staff's way of addressing and asking questions made us feel uncomfortable. In particular, the exchange reminded us of extremely unreasonable things that made us feel uncomfortable (if I remember correctly, that person was wearing a name tag "Thuy Pham"). Although I have experienced many places, with the price compared to other hotels in the same segment, Nikko Hai Phong is probably a place I will not return to. According to personal assessment, the only plus points here are the quality of soft bedsheets and pillows and relatively high quality breakfast although a bit limited.

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1 people find it helpful

LIWEI

8.5

/10

Reviewed 112 week(s) ago

Very professional and friendly staff of Nikki, and facilities also were good maintained.

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Accommodation's Reply

27 Oct 2023

Dear Mr Liwei, Thank you so much for taking the time to share your feedback, and for choosing to stay with us. We are so pleased to hear that you had such an excellent experience with us. We really appreciate your wonderful comments regarding our staff and our facilities, we hope to welcome you back one day soon. Have a great weekend ahead! Best regards, The Hotel Management.

Doan T. T. V.

9.7

/10

Reviewed 123 week(s) ago

The best hotel ever, the staff is extremely enthusiastic and cute. The room is just my style, the hotel smells good too. Overall, 1000 points ❤️❤️

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7 people find it helpful

Accommodation's Reply

24 Aug 2023

Hi Khanh Van, Thank you for choosing Nikko Hai Phong Hotel as your destination to stay during your trip and for taking the time to share these extremely valuable reviews. We are very pleased to know that you were satisfied with your stay at our hotel. Your compliments on our service have encouraged us a lot. Please allow me to share it with my team members in recognition of their efforts. Once again, thank you very much for your feedback and look forward to welcoming you back in the near future. Best regards. Hotel Management Board.

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DO THI H.

8.5

/10

Reviewed 145 week(s) ago

Lễ tân thân thiệt, nhiều tiện ích

3 people find it helpful

Accommodation's Reply

11 Mar 2023

Hello Ms. Huyen, On behalf of the hotel, we would like to thank you for choosing Nikko Hai Phong hotel as your destination to stay and for taking your precious time to share your review of the service at our hotel. We are very pleased to receive your compliments. These will be words of encouragement and encouragement to help us further improve our services to meet the expectations of our customers. Thank you very much and look forward to welcoming you again in the near future. Have a nice weekend sister! Best regards. Hotel Management Board.

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