Melia Ho Tram Beach Resort

8.9
/10
Very Good
524 reviews

What Guests Say About Their Stay

Room Space (17)
Staff Friendliness (15)
Variety (14)
Family Friendly (13)
Khanh B. N.
10.0
/ 10
We really enjoy the stay. the connecting room is perfect. the swimming pool is amazingly big with place for kids. the restaurant is with great choices and good chef. kids entertainment are included so both adults and kids can enjoy some private moments.
In the Area
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Ho Tram Hamlet, Phuoc Thuan Commune, Vung Tau City, Xuyen Moc District, Ba Ria - Vung Tau Province, Vietnam, 790000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Melia Ho Tram Beach Resort is a resort in a good neighborhood, which is located at Phuoc Thuan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Melia Ho Tram Beach Resort

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Ho Tram Hamlet, Phuoc Thuan Commune, Vung Tau City, Xuyen Moc District, Ba Ria - Vung Tau Province, Vietnam, 790000
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Discover More About Melia Ho Tram Beach Resort

Melia Ho Tram Beach Resort Rates per Night

Melia Ho Tram Beach Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Melia Ho Tram Beach Resort hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Melia Ho Tram Beach Resort Location & Address

Melia Ho Tram Beach Resort is located at Hồ Tràm, Xã Phước Thuận, Thành phố Vũng Tàu, Xuyên Mộc, Bà Rịa - Vũng Tàu, Việt Nam, 790000. It's situated in the Xuyen Moc District, Vung Tau City area of Vietnam, known for its beautiful beaches and tranquil atmosphere. The hotel address is Coastal Road, Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Vietnam. The hotel is approximately 45 km from Vung Tau city center.

How to go to Melia Ho Tram Beach Resort from Airport

Getting from the airport to Melia Ho Tram Beach Resort is relatively straightforward, with several hotel transfer options available. Whether you're looking for speed or affordability, here's a breakdown of your choices for transfer from airport to hotel:

  • Taxi (Most Direct):

    A taxi is the most direct way to get to the resort. You can find taxis readily available at the airport. The journey takes approximately 2-2.5 hours, depending on traffic.
  • Private Car (Comfortable):

    Booking a private car in advance offers a comfortable and hassle-free experience. Many companies offer airport transfer services directly to Melia Ho Tram Beach Resort.
  • Bus + Taxi (Budget-Friendly):

    You can take a public bus from the airport to Vung Tau city, then take a taxi to the resort. This is the most affordable option but also the most time-consuming.
  • Ride Hailing (Convenient):

    Ride hailing services are available, offering a convenient way to get to the resort. However, availability may vary depending on the time of day.

Tips:

For the most convenient route, consider booking a private car or taking a taxi directly from the airport. This will save you time and ensure a comfortable journey to Melia Ho Tram Beach Resort.

Melia Ho Tram Beach Resort Reviews & Summary

Looking for all about hotel Melia Ho Tram Beach Resort? This luxurious beachfront resort consistently receives glowing hotel reviews for its stunning location, exceptional service, and top-notch amenities. Guests rave about the pristine beach, the beautifully landscaped grounds, and the overall sense of tranquility.

What guests love about the hotel is the attentive staff, the delicious dining options, and the spacious, well-appointed rooms. A standout feature is the infinity pool overlooking the ocean, providing a perfect spot for relaxation. The resort also offers a variety of activities, including water sports, spa treatments, and a kids' club, making it ideal for both couples and families.

Here's a short, positive review to encourage bookings: "Our stay at Melia Ho Tram Beach Resort was absolutely perfect! The staff went above and beyond to make us feel welcome, the food was incredible, and the location was breathtaking. We can't wait to return!"

Melia Ho Tram Beach Resort Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Melia Ho Tram Beach Resort offers a variety of categories of hotel rooms to suit every traveller's needs. Here's a breakdown of the different hotel bedroom types available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with garden or sea views. Non-smoking options are available.
  • Premium Room:

    Enjoy enhanced views and additional space in these well-appointed rooms. Some rooms feature bathtubs.
  • The Level Room:

    Offering exclusive access to The Level Lounge, these rooms provide a higher level of service and amenities.
  • Suite:

    For the ultimate in luxury, choose a suite with a separate living area and stunning ocean views.
  • Villa:

    Offering private pools and gardens, the villas provide a secluded and luxurious retreat.

Please note that Melia Ho Tram Beach Resort is generally not a pet-friendly hotel. It's best to confirm directly with the hotel regarding any exceptions or specific requirements.

Hotel Facilities in Melia Ho Tram Beach Resort

Melia Ho Tram Beach Resort boasts a wide array of hotel amenities designed to enhance your stay. From relaxing spa treatments to fun-filled activities for the kids, there's something for everyone. Here's a look at some of the hotel facilities available:

  • Swimming Pools:

    Enjoy multiple swimming pools, including an infinity pool overlooking the ocean and a kids' pool.
  • Spa:

    Indulge in a range of treatments at the YHI Spa, open from 10:00 AM to 10:00 PM. Prices vary depending on the treatment.
  • Fitness Center:

    Stay active with state-of-the-art equipment in the fitness center, open 24 hours.
  • Kids' Club:

    Keep the little ones entertained with supervised activities at the Kids' Club, open from 9:00 AM to 6:00 PM.
  • Restaurants and Bars:

    Savor delicious cuisine at the resort's various restaurants and bars.
  • Beach Access:

    Enjoy direct access to the pristine beach.

Hotel Buffet or Restaurant/Cafe in Melia Ho Tram Beach Resort

Melia Ho Tram Beach Resort offers a delightful culinary experience with its diverse hotel restaurant and cafe options. Whether you're in the mood for a lavish hotel buffet or a casual meal, you'll find something to satisfy your cravings. Here's a glimpse of what's on offer:

  • Sasa Restaurant:

    Offering a delectable buffet spread for breakfast, lunch, and dinner. Expect to pay around SGD 40 per person for dinner. Opening hours: 6:30 AM - 10:00 PM.
  • Muoi Restaurant:

    Specializing in authentic Vietnamese cuisine. Try the signature Pho Bo (beef noodle soup). Opening hours: 11:00 AM - 10:00 PM.
  • Breeza Beach Club:

    Enjoy light bites and refreshing cocktails with stunning ocean views. Opening hours: 10:00 AM - 1:00 AM.
  • Elyxr Cafe:

    Perfect for a quick coffee or pastry. Opening hours: 7:00 AM - 7:00 PM.

Melia Ho Tram Beach Resort Airport pickups and How to Book

Looking for hotels with airport shuttle services? Melia Ho Tram Beach Resort offers a convenient hotel to airport transfer service to ensure a smooth arrival and departure. To book an airport pick-up, simply contact the hotel directly at least 48 hours in advance.

When booking, provide your flight details, including arrival time and flight number. The hotel will arrange for a private car to pick you up from the airport and transport you directly to the resort. Additional charges may apply for this service.

Nearby MRT Station & Bus Stops

While Xuyen Moc District is not served by an MRT system, there are several bus stops nearby that provide access to local areas. Knowing the nearby MRT station and nearby bus station options can help you navigate the area.

  • Bus Stop on Coastal Road:

    Located directly outside the resort, this bus stop offers local bus services to nearby towns and villages.
  • Xuyen Moc Bus Station:

    Approximately 10 km from the resort, this bus station provides connections to Vung Tau city and other destinations.

For public transport, you can purchase tickets directly on the bus. Cash payment is typically accepted. Consider using a ride-hailing app for more convenient transportation options within the area.

Nearby Attractions for Family / Kid Friendly

Discover the many nearby activities and nearby places to go near Melia Ho Tram Beach Resort! Xuyen Moc District and the surrounding area offer a variety of attractions for families and kids. Here are some nearby sightseeing places and things to see nearby:

  • Ho Tram Beach (On-site):

    Enjoy swimming, sunbathing, and building sandcastles on the beautiful beach right in front of the resort. Free.
  • Binh Chau Hot Springs (15 km):

    Relax and rejuvenate in the natural hot springs. Entry fee: Approximately SGD 10 per person.
  • Loc An Market (20 km):

    Experience the local culture and sample fresh seafood at this bustling market. Free entry.
  • Ho Coc Beach (25 km):

    Explore another stunning beach with clear waters and picturesque scenery. Free.
  • Long Hai Beach (40 km):

    A popular beach destination with a variety of restaurants and activities. Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near Melia Ho Tram Beach Resort (Xuyen Moc District, Vung Tau City)

Exploring the nearby dining scene is a must when staying at Melia Ho Tram Beach Resort. Discover local food and local restaurant options that will tantalize your taste buds. Here are some food eatiries near me:

Cafes/Restaurants:

  • The Grand Ho Tram Resort & Casino Restaurants:

    Offers a variety of dining options, including Asian and Western cuisine.
  • Lan Rung Resort Restaurant:

    Known for its fresh seafood and beautiful beachfront setting.
  • Local Seafood Restaurants along the Coastal Road:

    Numerous small restaurants offering fresh, locally caught seafood.

Local Street Food:

  • Banh Mi:

    Vietnamese baguette sandwich filled with various meats, vegetables, and sauces.
  • Pho:

    Traditional Vietnamese noodle soup with beef or chicken.
  • Goi Cuon (Fresh Spring Rolls):

    Translucent rice paper rolls filled with vermicelli noodles, vegetables, and shrimp or pork.
  • Com Tam (Broken Rice):

    A popular dish of broken rice served with grilled pork, shredded pork skin, and a fried egg.
  • Banh Xeo (Crispy Pancake):

    A savory crepe filled with shrimp, pork, bean sprouts, and onions.

Shopping places near Melia Ho Tram Beach Resort (Xuyen Moc District, Vung Tau City)

While Xuyen Moc District is not known for large dept stores near me or sprawling malls, there are still some shops near me and nearby shopping options available. Here are a few places to check out:

  • Loc An Market:

    A local market where you can find fresh produce, seafood, and other local products.
  • Small Convenience Stores:

    Several small convenience stores are located along the main roads, offering basic necessities and snacks.
  • Vung Tau City (45 km):

    For a wider range of shopping options, head to Vung Tau city, where you'll find supermarkets, department stores, and souvenir shops.

Other Places to Stay Near Melia Ho Tram Beach Resort

If you're looking for alternative accommodations near Melia Ho Tram Beach Resort, here are some other options to consider. Whether you're seeking a luxury experience or an affordable hotels nearby, there's something for everyone.

Luxury/5-Star Hotels Nearby:

  • The Grand Ho Tram Resort & Casino:

    A luxurious resort with a casino, golf course, and multiple dining options.
  • Pullman Vung Tau Hotel:

    Located in Vung Tau city, this hotel offers stunning ocean views and modern amenities.
  • Malibu Hotel Vung Tau:

    Another excellent option in Vung Tau, known for its stylish design and excellent service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Four-Star Hotels Nearby:

  • Mercure Vung Tau:

    A well-regarded hotel in Vung Tau, offering comfortable rooms and a convenient location.
  • Ibis Styles Vung Tau:

    A modern and stylish hotel with a rooftop pool and bar.
  • Muong Thanh Holiday Vung Tau Hotel:

    A popular choice with spacious rooms and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam!

Three-Star Hotels Nearby:

  • Petro House Hotel:

    A budget-friendly option with clean and comfortable rooms.
  • Hoang Kim Hotel:

    A simple and affordable hotel in a convenient location.
  • DIC Star Landmark Vung Tau:

    Offers comfortable accommodation at a reasonable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Ready to experience the ultimate beachfront getaway? Melia Ho Tram Beach Resort offers a luxurious and relaxing escape in the beautiful Xuyen Moc District. With its stunning location, exceptional amenities, and attentive service, it's the perfect choice for couples, families, and solo travellers alike. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to create unforgettable memories at this exceptional resort. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation today!

Explore more options and book cheap hotels in Vietnam or find cheap hotels nearby for your next adventure.

All facilities in Melia Ho Tram Beach Resort

Bar, Cafe and Lounge Melia Ho Tram Beach Resort
Bar, Cafe and Lounge
Swimming Pool Melia Ho Tram Beach Resort
Swimming Pool
Entertainment Facility Melia Ho Tram Beach Resort
Entertainment Facility
Fitness Center Melia Ho Tram Beach Resort
Fitness Center
Common Space Melia Ho Tram Beach Resort
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Dining area
  • Hot breakfast
  • Nightclub
  • Poolside bar
  • Snacks

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Barbecue
  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Private beach
  • Sauna
  • Spa
  • Turkish bath

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Airport transfer
  • Bicycle rental

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • Laundry
  • Shops

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accessibilty

  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Melia Ho Tram Beach Resort

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

General Check-in Instructions

- Guests are required to show a photo identification upon check-in: + Non-Vietnamese guests are required to present their valid passport with a valid visa or Temporary Resident Card. + Vietnamese guests are required to present valid national identification card or passport.
- Children from 0 to 1 year old stay for free if using existing bed. - Surcharge for children 2-11 years old if using existing bed will be VND 500,000 - 700,000 per child per night . - Surcharge for children 2-11 years old with an extra bed will be VND 1,400,000 – 1,850,000 per child per night. - Surcharge for 3rd adult aged 12 and above with/without an extra bed will be VND 2,000,000 – 2,600,000 per pax per night. - All Extra beds and Baby cots are subject to availability.
- The Level Pool is only applicable for guests aged 12 and above.
- Complimentary shuttle buses from Ho Chi Minh City to Melia Ho Tram are available. Seats are subject to availability. Advance reservation is required (first come first served): + Route HCM – Melia: bus departs at 14:00pm daily. + Route Melia – HCM: bus departs at 11:00am daily. - Pick up point: Ba La Tra Milk Tea Shop - Sarimi Building - Block A2 - 00.09, D09 Street, Sala City, An Loi Dong Ward, District 2, Thu Duc City.
- Pets are allowed on request at limited designated pet-friendly Villas only. - Additional charges will be applicable VND 1,200,000++/pet/night. - If you are planning to stay with your pet, please inform the resort in advance for arrangement.
- Gambling, contraband, prostitution, weapon, explosive, flammable, poison, drug items and strong smell food (i.e durian, seafood, etc…) are strictly prohibited within the hotel premises.
- Please note that all Special Requests are subject to availability and additional charges may apply.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 16:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Ho Tram Beach Resort
268
Number of floors in Melia Ho Tram Beach Resort
14
Another facilities in Melia Ho Tram Beach Resort
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Beach Bar

Frequently asked question in Melia Ho Tram Beach Resort

Is Melia Ho Tram Beach Resort parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Melia Ho Tram Beach Resort. We also offer a valet parking service for your convenience, though this is not included in the room rate. Please enquire at reception upon arrival for further details on valet parking.
Does Melia Ho Tram Beach Resort offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Melia Ho Tram Beach Resort. To clarify, I don't have access to real-time information, including specific hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the resort directly. They'll be able to provide the most up-to-date and accurate details on their smoking policy.
Does Melia Ho Tram Beach Resort offer free hotel Wi-Fi for guests during their stay?
Yes, Melia Ho Tram Beach Resort provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues connecting to the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Melia Ho Tram Beach Resort? What are the top visitor attractions near the hotel?
Unfortunately, there aren't any MRT stations or bus stops directly near Melia Ho Tram Beach Resort; you'll need private transport. However, the resort itself is the main attraction, offering various amenities. For other things to do nearby, you'll find several beaches and potentially some local markets or restaurants within driving distance, depending on your transport options. Checking local maps or asking the resort staff for recommendations on visitor attractions near me will be helpful.
Is Melia Ho Tram Beach Resort a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific pet policies for hotels like Melia Ho Tram Beach Resort. To find out if it's a pet-friendly hotel or offers animal-friendly accommodation, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Melia Ho Tram Beach Resort

8.9
Very Good
From 524 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.5

Location

8.9

Service and Facilites

9.0

People often mention about Melia Ho Tram Beach Resort
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Không gian phòng (8)
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Các hoạt động (6)
Phòng ngủ (6)
Khu vực chung (6)
Hợp cho gia đình (5)
WiFi (5)
Không khí (5)
Phòng tắm (5)
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Traveler Reviews Melia Ho Tram Beach Resort

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Customer reviews
Tran T. V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Large space, lots of trees, beautiful beach, enthusiastic staff, good service
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, A warm welcome from Meliá Ho Tram Resort! We would like to thank you for giving us a perfect score for your stay at Meliá Ho Tram. Your satisfaction is a great motivation for us to constantly strive and improve our services every day. We look forward to welcoming you back soon! Best regards, Sian Quoc Anh Quality Assurance Supervisor
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NGUYEN T. H. N.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Checked in at 4pm, went to eat and then went back to sleep without experiencing anything, considered a day wasted. The price is higher than the room amenities in other hotels. A bit of a fail compared to the imagination of a high standard hotel. The staff is very enthusiastic and friendly!
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Ms. Ngoc, A warm welcome from Meliá Ho Tram Resort! Thank you for taking the time to share your thoughts after your stay. We are sorry to hear that your experience did not meet your expectations, especially in terms of length of stay and comparison to other hotels. However, we appreciate your compliments to our staff – the enthusiasm and friendliness that we strive to maintain every day. We hope to have the opportunity to welcome you back in the future, to provide you with a more complete and memorable experience. Best regards, Sian Quoc Anh Quality Assurance Supervisor
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L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 6 week(s) ago
A lots of rove beetles in the room. room cleanliness was terrible. public restroom is not clean. not worth the price.
2 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Warm greetings from Meliá Ho Tram Beach Resort! Thank you for taking the time to share your feedback. We are truly sorry to hear about your unpleasant experience, especially regarding the room cleanliness, the presence of rove beetles, and the condition of the public restrooms. This does not reflect the quality and standards that we aim to deliver to our guests. Please accept our sincerest apologies for these shortcomings. We take your comments very seriously and have immediately addressed these issues with our housekeeping and pest control teams to ensure this situation is properly rectified and does not happen again. Your feedback is invaluable in helping us improve, and we truly hope to have the opportunity to welcome you back in the future, so we can provide you with a much better experience that meets your expectations. Best regards, Sian Quoc Anh (Mr.) Quality Assurance Supervisor
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Anh P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly and enthusiastic staff.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Guest, A warm welcome from Meliá Ho Tram Resort! We would like to thank you for taking the time to share your thoughts about the hotel. We are delighted to know that the friendliness and enthusiasm of our staff have brought you satisfaction during your stay. This is something we strive for every day. We look forward to welcoming you back in the near future. Best regards, Sian Quoc Anh Quality Assurance Supervisor
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Ly Dieu
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A short vacation but left a deep impression on my family. Quiet and cool space, many activities for children. Enthusiastic, thoughtful, friendly and cheerful staff. Rooms are airy and clean. Will definitely come back soon.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Ms. Ly Dieu, Warm greetings from Meliá Ho Tram Resort! We would like to thank you and your family for choosing Meliá Ho Tram for your recent vacation and taking the time to share your feelings. We are very happy to know that the quiet, cool space and the experiential activities for the children have left a deep impression on your family. In particular, your compliments about the enthusiasm, thoughtfulness and friendliness of the staff are a great joy and motivation for us to continue to strive every day. We look forward to welcoming you and your family back soon! Best regards, Sian Quoc Anh Quality Assurance Supervisor
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lieng k. h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
I feel like home because everything is perfect
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3 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Valued Guest, A warm welcome from Meliá Ho Tram Resort! We would like to thank you for giving us a perfect score for your stay at Meliá Ho Tram. Your satisfaction is a great motivation for us to constantly strive and improve our services every day. We look forward to welcoming you back soon! Best regards, Sian Quoc Anh Quality Assurance Supervisor
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Tuan T.
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10.0
/10
Reviewed 15 week(s) ago
A great experience. Will come back again.
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1 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Valued Guest, A warm welcome from Meliá Ho Tram Resort! We would like to thank you for giving us a perfect score for your stay at Meliá Ho Tram. Your satisfaction is a great motivation for us to constantly strive and improve our services every day. We look forward to welcoming you back soon! Best regards, Sian Quoc Anh Quality Assurance Supervisor
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 41 week(s) ago
- Kidzone is so boring, there is nothing for the kids to play with, old stuff, few games, should add a ball house, slide...etc and open later, because Ho Tram is so boring at night, I can't go back to my room to sleep early. - Corner room is too bright, no curtain to cover the glass toilet door, making it difficult to sleep. - The receptionist is very polite and friendly, but when I need to send things to the resort, I have to contact the shipping department, the shipping service staff is unprofessional (to put it mildly), I contacted them twice and both times it was the same.
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3 people find it helpful
Accommodation's Reply
21 Oct 2024
Dear Ms. Trang, First of all, I would like to express my sincere thanks to Ms. Trang and her family for choosing Meliá Ho Tram for their recent vacation and for taking the time to share their experiences with us. The comments of all customers are extremely important to us to continuously improve our services. I am very sorry for the inconvenience caused during your stay at the resort with the room experience, activities and transportation services. After checking with the relevant department, I found that Ms. Trang called about the transportation of her belongings on October 8 and October 10. Unfortunately, the staff who received my call on October 8 did not share it with the staff in the same department, which caused the staff on October 10 to ask Ms. Trang for some information so that we could receive and send the goods back to you. We sincerely apologize for this issue that has made Ms. Trang unhappy, we are very grateful for Ms. Trang's patience and understanding. At Meliá Ho Tram, we aim to create memorable experiences for all our guests by providing the best customer service and ensuring that all their needs are met. Providing efficient customer support at all times is one of our top priorities. We are certain that your feedback has been noted and shared with our Head of Department for further review and future improvements. Once again, we sincerely apologize for any inconvenience caused to Ms. Trang and her family during her stay. We look forward to welcoming her back to the resort in the near future and giving us the opportunity to provide better service to your family. With all due respect, Minh Tram Quality Assurance Monitoring
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Tuan H.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 42 week(s) ago
I was not satisfied with the receptionist when checking in. When this staff addressed me as friend, I felt it was impolite and I am sure that you do not train your staff like that.
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4 people find it helpful
Accommodation's Reply
10 Oct 2024
Dear Mr. Tuan, First of all, on behalf of the entire staff, I would like to thank you for choosing to stay at Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us. Like you, Tuan, I am also disappointed that we were not able to provide the service experience that you expected. We are very proud of our staff and their dedication and warm, attentive service. That is why we take this matter even more seriously to ensure that any issues are investigated and ultimately resolved. Once again, I sincerely apologize to Mr. Tuan for the experience at check-in. At Meliá Ho Tram, we aim to create memorable experiences for all our guests by providing the best customer service and ensuring that all their needs are met. Providing efficient customer support at all times is one of our top priorities. We are certain that your feedback has been noted and shared with our Head of Department for further review and future improvements. I look forward to welcoming you and your family back soon! Best regards, Minh Tram Quality Assurance Monitoring
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Tran T. A.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 44 week(s) ago
I had a not so pleasant dinner. I went alone and ordered a grilled dish. However, I had to wait so long that other diners who came after me had finished their meals and I still hadn't been served. It wasn't until I complained to the staff that they realized I hadn't been served, and some even thought I hadn't ordered anything.
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Accommodation's Reply
08 Oct 2024
Dear Anh, First of all, on behalf of the entire staff, I would like to thank you for choosing to stay at Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us. I would also like to thank you for your detailed sharing of your experience at the breakfast restaurant. I have shared these details with the Restaurant Manager for review and review to ensure that our service will meet the expectations of our Guests. Once again, thank you very much Anh for choosing to stay with us, and we look forward to welcoming you back soon! Best regards, Minh Tram Quality Assurance Monitoring
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cao t. d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
Long wait for tram. Staff not very friendly.
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2 people find it helpful
Accommodation's Reply
10 Sep 2024
Dear Ms. Dung, First of all, I would like to express my sincere thanks to Ms. Dung and her family for choosing Meliá Ho Tram for their recent vacation and for taking the time to fill out our online survey. I would also like to thank you for sharing about the electric car service. I have shared these details with the Front Office Manager for checking and reviewing, to ensure that our service will meet the expectations of our guests. Once again, thank you very much Dung for choosing to stay with us, and we look forward to welcoming you back soon! Best regards, Minh Tram Quality Assurance Monitoring
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t***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
First time experiencing the service at Meliã. Everything was good, will come back when I have the chance.
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5 people find it helpful
Accommodation's Reply
10 Sep 2024
Dear Ms. Trinh, First of all, on behalf of the entire staff, I would like to thank you and your family for choosing to stay at Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us. Wishing you and your family good health and much happiness! I look forward to welcoming you and your family back soon! Best regards, Minh Tram Quality Assurance Monitoring
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NGUYEN T. M. H.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 49 week(s) ago
The room is very humid and smelly. The bed is very damp, making it difficult to sleep. The sea is murky and has big waves during the rainy season, so we can't play much.
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Accommodation's Reply
25 Aug 2024
Dear Ms. Hue, First of all, on behalf of the entire staff, I would like to thank you and your family for choosing to stay at Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us. We are truly sorry for our room experience. We have directly communicated these comments to the Head of Housekeeping for further review and improvement in the future. Once again, we sincerely apologize for any inconvenience caused to Ms. Hue and her family during her stay. We look forward to welcoming her back to the resort in the near future and giving us the opportunity to provide better service to your family. With all due respect, Minh Tram Quality Assurance Monitoring
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D***y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 49 week(s) ago
Melia Ho Tram is a good choice in this area. Check-in time should be from 2pm or 3pm...4pm is too late. The breakfast menu is not very rich...the pho is delicious. Going many times will feel boring.
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1 people find it helpful
Accommodation's Reply
25 Aug 2024
Dear Valued Guest, Thank you for choosing our resort for your recent stay in Ho Tram. We would like to also thank you for your spending your time to provide us with your feedback related to the experiences in the resort. I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectations. We humbly apologize for any inconvenience to you and your family and hope it did not mark the overall stay. Your comments give us the opportunity to improve our service and I hope we have the chance to serve your family better at Melia Ho Tram Beach Resort during the next trip. Warmest Regards, Anny Krishnan (Ms.) Quality Assurance Supervisor
Nguyen N. A. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 52 week(s) ago
Friendly and welcoming staff, always smiling when meeting guests
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Accommodation's Reply
01 Aug 2024
Dear Ms. Nguyen NAK, First of all, on behalf of the entire staff, I would like to thank you and your family for choosing to vacation with Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us. me. I look forward to welcoming you and your family back in the near future! Best regards, Sophie Nguyen Customer Care Supervisor
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P***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
I am very satisfied with this place, the view is super beautiful. I had a perfect experience at Melia. Especially, the staff is very friendly and attentive during my vacation. Thank you. I will come back to this place one day. closest 🥰😍
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2 people find it helpful
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 57 week(s) ago
1 small suggestion, please update the TV screen to display the customer's name and holiday wishes to the customer.
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2 people find it helpful
Nguyen T. T. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
The distance from Saigon to the resort is not too far, the rooms and common areas are clean and new, the food is not too much but the taste is delicious, the staff is friendly, there are many other activities for the family to explore.
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4 people find it helpful
Accommodation's Reply
23 May 2024
Dear Ms. Linh, Thank you for taking the time to write a review for us and complete the Customer Satisfaction Survey. Wishing you and your family good health and lots of joy! I look forward to welcoming you and your family back in the near future! Best regards, Minh Tram Quality Assurance Monitoring
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L***ê
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Friendly staff, airy accommodation, spacious, delicious restaurant, many convenient places, clean toilets, many playgrounds, gym, ok, everything is good
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Accommodation's Reply
28 May 2024
Dear Valued Guest, Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort. Kind Regards, Anny Krishnan (Ms.) Quality Assurance Supervisor
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Lam K. D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 65 week(s) ago
Kỳ nghỉ tuyệt vời resort melia Hồ tràm rất đẹp sạch sẽ chỉnh chu nhân viên thân thiệt nhiệt tình. Mình thấy rất relax khi đến đây.
2 people find it helpful
Accommodation's Reply
23 May 2024
Dear Ms. Duy, First of all, on behalf of the entire staff, I would like to thank you for choosing to vacation with Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us. Wishing you and your family good health and lots of joy! I look forward to welcoming you and your family back in the near future! Best regards, Minh Tram Quality Assurance Monitoring
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Exterior 4 Melia Ho Tram Beach Resort

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