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Serenity Diamond Hotel

Name: Serenity Diamond Hotel
Address: 1B Cua Dong, Cua Dong Ward, Hoan Kiem District, Hanoi, Vietnam, 107634, 1B Cua Dong, Hanoi, 107634, Vietnam
Rating: 8.6

Hotels

8.6

/10

Very Good

59 reviews

What Guests Say About Their Stay

Sonja F.

9.1

/ 10

Friendly staffs, good WiFi, in good sharp.

Vilia H. H. A.

10.0

/ 10

The location is strategic and easy to find food.

In the Area

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1B Cua Dong, Cua Dong Ward, Hoan Kiem District, Hanoi, Vietnam, 107634

Main Facilities

Restaurant

24-Hour Front Desk

Elevator

WiFi

Serenity Diamond Hotel is a hotel in a good neighborhood, which is located at Cửa Đông. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Serenity Diamond Hotel

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What's around Serenity Diamond Hotel

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1B Cua Dong, Cua Dong Ward, Hoan Kiem District, Hanoi, Vietnam, 107634

Discover More About Serenity Diamond Hotel

Location

Serenity Diamond Hotel is a hotel in a good neighborhood, which is located at Cửa Đông.

About Serenity Diamond Hotel

Are you a shopaholic? Staying at Serenity Diamond Hotel will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at Serenity Diamond Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Serenity Diamond Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Serenity Diamond Hotel is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serenity Diamond Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serenity Diamond Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serenity Diamond Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serenity Diamond Hotel is the right place to stay.

All facilities in Serenity Diamond Hotel

Bar, Cafe and Lounge

Lobby

Exterior

Bedroom

In-room Bathroom

Hotel Services

Bellhop
Welcoming drinks
Money changer
Early Check-in
Express check-in
24-hour Receptionist
Late Check-out
Laundry service
Luggage storage
Tours

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Shower
TV

Public Facilities

Coffee/tea in lobby
Elevator
Restaurant
Room service
WiFi in public area

Shuttle Service

Airport transfer (surcharge)
Cruise shuttle
Cruise shuttle (surcharge)
Ferry terminal shuttle
Ferry terminal shuttle (surcharge)

Transportation

Airport transfer
Area shuttle
Bicycle rental
Car rental

General

AC
Family room
Non-smoking room
Smoking area

Connectivity

Internet point
LAN Internet

Business Facilities

Business center

Nearby Facilities

Shops

Accommodation Policy & General Information in Serenity Diamond Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Serenity Diamond Hotel	17
Number of floors in Serenity Diamond Hotel	6
Another facilities in Serenity Diamond Hotel	Bellhop, Welcoming drinks, Money changer, Early Check-in, Express check-in

Frequently asked question in Serenity Diamond Hotel

What are available facilities at Serenity Diamond Hotel?

There are top facilites at Serenity Diamond Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Serenity Diamond Hotel?

The standard check-in time at Serenity Diamond Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Serenity Diamond Hotel

Overall Ratings & Reviews Serenity Diamond Hotel

Traveloka (59)

8.6

Very Good

From 59 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

8.7

Meal

8.4

Location

9.1

Service and Facilites

8.9

People often mention about Serenity Diamond Hotel

All

Distance to City Center (1)

Surroundings (1)

Accessibility (1)

Family Friendly (1)

Staff Friendliness (1)

Wifi (1)

Room Space (1)

Soundproof (1)

Bedroom (1)

Bathroom (1)

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Traveler Reviews Serenity Diamond Hotel

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Customer reviews

T***n

Staycation

6.9

/10

Reviewed 10 week(s) ago

Booked a suite on the app, the room picture was like that but got a small room

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Sandra

Staycation

8.5

/10

Reviewed 12 week(s) ago

Their staff are really friendy, not every staff can speak english, but they are helpful and friendly. The room is so clean

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Dang Q. H.

6.4

/10

Reviewed 263 week(s) ago

The hotel has no parking, poor soundproofing room, almost no soundproof, locked the room at a time, standing in the room locked the left door is still open. Should consider when staying

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2 people find it helpful

Nguyen V. M. V.

9.7

/10

Reviewed 345 week(s) ago

Good service and nice place 😊

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Sebastien T.

Backpacking

8.8

/10

Reviewed 351 week(s) ago

Good location near the old quarter and the cathedral. Clean, sure and relatively calm at night. Staff friendly.

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Traveloka VN

Family

9.1

/10

Reviewed 352 week(s) ago

Good location and facilities.

2 people find it helpful

Phuong V.

Shopping and Culinary

10.0

/10

Reviewed 365 week(s) ago

Good location near many local restaurants. The room has a nice city view, though the aircon is a bit noisy sometimes. The manager and staffs are friendly and helpful. Recommended this hotel.

2 people find it helpful

Pham T. N. A.

Shopping and Culinary

9.6

/10

Reviewed 403 week(s) ago

Overall is very suitable for my culinary travel

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1 people find it helpful

Sonja F.

Romantic

9.1

/10

Reviewed 403 week(s) ago

Friendly staffs, good WiFi, in good sharp.

2 people find it helpful

Dang Y. N. P.

Business

10.0

/10

Reviewed 405 week(s) ago

New hotel, it’s clean. Good service and friendly staff

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Dam H. K.

Romantic

8.7

/10

Reviewed 405 week(s) ago

New room. The interior is a bit old. Old air conditioner. Breakfast needs to be added for variety. Staff friendly, enthusiastic, friendly. Appreciate the attitude of the staff rather than the accommodation. Overall a hotel worth the stay

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1 people find it helpful

Nguyn H. N.

Romantic

10.0

/10

Reviewed 406 week(s) ago

Everything here is very good, very ok, will come back

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Nguyen T. T.

Family

9.4

/10

Reviewed 406 week(s) ago

We will be back next time. It's lovely destination

1 people find it helpful

Vilia H. H. A.

Family

10.0

/10

Reviewed 406 week(s) ago

The location is strategic and easy to find food.

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Nguyen T. H.

Romantic

9.7

/10

Reviewed 408 week(s) ago

The hotel is conveniently located in the heart of the city

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Orawan K.

Backpacking

8.8

/10

Reviewed 409 week(s) ago

Everything is good besides water in the shower didn't go down the drain. Also, there's still stuff on the stairs. I understand that the hotel is probably finishing up everything but there should be other ways to keep that away from your guests to see.

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GOOI S. Y.

Shopping and Culinary

8.5

/10

Reviewed 412 week(s) ago

Nice staffs. Good service. Clean and comfortable.

1 people find it helpful

Duong Luu

Backpacking

6.3

/10

Reviewed 413 week(s) ago

It was clean and tidy but sound proof not good (the door could not closed completely), air conditioner too old and noisy, bathroom had no shower gel (only body lotion). I didn't take breakfast so no comment. Location is great.

1 people find it helpful

Tu Anh

9.7

/10

Reviewed 413 week(s) ago

The receptionist and security staff are very enthusiastic, cute.

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Pham V. Y. N.

6.7

/10

Reviewed 415 week(s) ago

I book the Suite but give me another room without notice. I reflect to be answered. If there is a problem with the room you choose, the staff should also explain to the guest before checking in. I have reported that late check-out is subject to additional charge. The employee asked what the specific time is? I told 5pm and was told that if 5pm, it would count half a day as 400k. But when I pay at 2pm, I still have to pay 400k. I went to Hanoi many times and other hotels did not charge so much.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.