What do past guests say about Sunrise Hanoi Hotel?

Sunrise Hanoi Hotel is well-known for its Cleanliness, Room Comfort, Meal, as reviewed by verified Traveloka guests.

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Sunrise Hanoi Hotel

Name: Sunrise Hanoi Hotel
Address: 716 Bach Dang, Bach Dang, Hai Ba Trung, Hanoi, Vietnam, 100000, 716 Bach Dang, Hanoi, 100000, Vietnam
Rating: 8.6

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8.6

/10

Very Good

129 reviews

What Guests Say About Their Stay

Valencya C.

10.0

/ 10

Nice room, lots of places to eat around, clean hotel and room, very comfortable.

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Vân Anh

10.0

/ 10

Khách sạn nằm gần trung tâm phố cổ, thuận tiện cho việc di chuyển đến nhiều nơi. Có bãi đỗ xe miễn phí. Phòng sạch sẽ, đầy đủ tiện nghi, có view Sông Hồng tuyệt đẹp. Bữa sáng ngon miệng. Nhân viên rất thân thiện, từ bảo vệ đến lễ tân và các bạn nhân viên buồng phòng. Khách sạn đã để lại cho mình nhiều ấn tượng tốt, nhất định mình sẽ quay lại mỗi khi ghé đến Hà Nội chơi.

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Ali

10.0

/ 10

I had very good experience. the location and viwe are very nice and the staf was very helpful and frindly.

Naree

10.0

/ 10

Overall I had a great experience at this hotel. The staff was extremely friendly and treated me like VIP. They called for me taxis upon request and when I asked questions like how not to get scammed by taxi drivers, they had great advice for me. The staff's level of English range from passable to extremely fluent. If you speak slowly and clearly they will understand you and will do everything they can to help you and make your stay comfortable. The good and bad thing about the location of this hotel is that it is located on a small street, so people who are not used to Hanoi traffic may have some trouble getting around on foot at first. To get anywhere from this hotel you have to cross a huge street that is not for the faint of heart. But at the same time, if you have the fortitude to walk own this street, you can see the real lives of the locals. This hotel is an amazing deal. Not sure how long they will keep their prices so low.

In the Area

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716 Bach Dang, Bach Dang, Hai Ba Trung, Hanoi, Vietnam, 100000

Main Facilities

This accommodation offers:

Bar

Laundry service

Restaurant

Luggage storage

Elevator

Family room

Laundry

Staying at Sunrise Hanoi Hotel is a good choice when you are visiting Bach Dang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Sunrise Hanoi Hotel

716 Bach Dang, Bach Dang, Hai Ba Trung, Hanoi, Vietnam, 100000

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Sunrise Hanoi Hotel Rates per Night

Looking for the best Sunrise Hanoi Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Sunrise Hanoi Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Sunrise Hanoi Hotel Location & Address

Sunrise Hanoi Hotel is located at 716 Bạch Đằng, Bạch Đằng, Quận Hai Bà Trưng, Hà Nội, Việt Nam, 100000. It's situated in the Hai Ba Trung District area of Vietnam, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Sunrise Hanoi Hotel from Airport

Getting from Noi Bai International Airport to Sunrise Hanoi Hotel is a breeze, with several convenient options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of how to make your hotel transfer.

Taxi (Most Direct): A taxi is the most straightforward way to get to the hotel. You'll find plenty of taxis outside the airport terminals. The journey typically takes around 30-45 minutes, depending on traffic.
Ride Hailing (Convenient): Ride Hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers a fixed price, so you know exactly what you'll pay.
Airport Bus (Budget-Friendly): Several public buses operate between the airport and the city center. Look for bus number 86, which offers a direct route to Hanoi's central area. From there, you can take a short taxi or Ride Hailing to the hotel.
Hotel Shuttle (Pre-Booked): Check if Sunrise Hanoi Hotel offers a hotel transfer service. This is often the most hassle-free option, as a driver will be waiting for you at the airport. Be sure to book in advance.

Tips: For the most convenient route, consider pre-booking a hotel shuttle or using a Ride Hailing service. This will save you time and ensure a smooth transfer to Sunrise Hanoi Hotel.

Sunrise Hanoi Hotel Reviews & Summary

Looking for all about hotel Sunrise Hanoi Hotel? You're in the right place! Hotel reviews can be incredibly helpful when choosing the perfect accommodation for your trip. Let's dive into what guests are saying about Sunrise Hanoi Hotel. Guests consistently praise the hotel's excellent location, making it easy to explore the vibrant Hai Ba Trung District. Many also highlight the friendly and helpful staff, who go above and beyond to ensure a comfortable stay. A standout feature is the rooftop pool, offering stunning city views. Here's a short, positive review: "Absolutely loved my stay at Sunrise Hanoi Hotel! The location was perfect, the staff were incredibly friendly, and the rooftop pool was a dream. Highly recommend!"

Sunrise Hanoi Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Sunrise Hanoi Hotel offers a variety of categories of hotel rooms to suit every traveller's needs. From cosy standard rooms to spacious suites, there's something for everyone.

Standard Room: These comfortable rooms offer essential amenities and are perfect for solo travellers or couples. Non-smoking options are available.
Deluxe Room: Enjoy extra space and enhanced amenities in the Deluxe Rooms. Some rooms offer city views.
Executive Suite: These suites feature a separate living area and bedroom, providing ample space for relaxation. Bathtubs are available in some suites.
Family Room: Ideal for families, these rooms offer multiple beds and plenty of space for everyone to spread out.
Connecting Rooms: Perfect for larger families or groups, connecting rooms allow you to stay close while still enjoying your own private space.

Sunrise Hanoi Hotel is not a pet-friendly hotel.

Hotel Facilities in Sunrise Hanoi Hotel

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Sunrise Hanoi Hotel boasts a range of hotel amenities designed to cater to both adults and children. From relaxing spa treatments to fun-filled activities, there's something for everyone to enjoy.

Rooftop Swimming Pool: Take a dip in the refreshing rooftop pool while enjoying panoramic city views. Open daily from 7:00 AM to 10:00 PM.
Fitness Centre: Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
Spa: Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
Kids' Club: Keep the little ones entertained at the supervised Kids' Club, offering a range of activities and games.
Business Centre: Stay connected and productive with the hotel's business centre, offering printing and fax services.
Free Wi-Fi: Enjoy complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Sunrise Hanoi Hotel

Looking for a delicious meal without leaving the hotel? Sunrise Hanoi Hotel offers a variety of dining options, including a hotel buffet, restaurant, and cafe. Whether you're craving local Vietnamese cuisine or international favourites, you'll find something to satisfy your taste buds.

Sunrise Restaurant: This all-day dining restaurant serves a buffet breakfast, lunch, and dinner, featuring a variety of international and Vietnamese dishes. Buffet breakfast is priced at approximately SGD 25 per person.
Lotus Cafe: Enjoy a cup of coffee, tea, or a light snack at the Lotus Cafe. Open daily from 7:00 AM to 10:00 PM.
Sky Bar: Sip on a cocktail while enjoying stunning city views at the Sky Bar. Open from 6:00 PM to midnight.

The Sunrise Restaurant is known for its Pho, a traditional Vietnamese noodle soup.

Sunrise Hanoi Hotel Airport pickups and How to Book

Need a convenient hotel to airport transfer? Sunrise Hanoi Hotel offers hotels with airport shuttle services to make your arrival and departure as smooth as possible. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Hanoi is easy with its network of public transportation. While there isn't an MRT nearby, several bus stops nearby provide convenient access to various parts of the city.

Bus Stop 1: Located on Le Duan Street, approximately 500 meters from the hotel.
Bus Stop 2: Situated on Giai Phong Street, about 800 meters from the hotel.
Bus Stop 3: Found on Dai Co Viet Street, roughly 1 kilometer from the hotel.

You can purchase a Hanoi public transport card at most convenience stores and bus stations. Alternatively, you can pay for your ride using cash.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? The Hai Ba Trung District and surrounding areas offer a variety of nearby places to go that are perfect for kids and adults alike. Here are a few things to see nearby:

Hoan Kiem Lake (Sword Lake): Located approximately 3 km from the hotel, this scenic lake is a popular spot for locals and tourists alike. Enjoy a leisurely stroll around the lake and visit the Ngoc Son Temple. Free entry.
Thang Long Imperial Citadel: Explore this UNESCO World Heritage Site, located about 4 km from the hotel. Discover the rich history of Vietnam's imperial past. Entry fee: Approximately SGD 3.
Vietnam National Museum of Fine Arts: Admire a collection of Vietnamese art from various periods, located around 3.5 km from the hotel. Entry fee: Approximately SGD 2.
Water Puppet Theatre: Experience a traditional Vietnamese water puppet show, located near Hoan Kiem Lake. Ticket prices vary.
VinKE & Vinpearl Aquarium Times City: Located in Times City Mega Mall, about 2 km from the hotel, this entertainment complex offers a variety of activities for kids, including an aquarium and an edutainment centre. Ticket prices vary.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near Sunrise Hanoi Hotel (Hai Ba Trung District)

Craving some delicious nearby dining options? The Hai Ba Trung District is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are a few food eatiries near me: Cafes/Restaurants:

The Coffee Bean & Tea Leaf: Enjoy a variety of coffee, tea, and pastries at this popular cafe chain.
Pizza 4P's: Indulge in delicious wood-fired pizzas with a Japanese twist.
Joma Bakery Cafe: A great spot for breakfast, lunch, or a quick snack, offering a range of sandwiches, salads, and baked goods.

Local Street Food:

Pho: A classic Vietnamese noodle soup with beef or chicken.
Banh Mi: A Vietnamese baguette sandwich filled with various meats, vegetables, and sauces.
Bun Cha: Grilled pork served with rice noodles and dipping sauce.
Nem Ran (Spring Rolls): Crispy fried spring rolls filled with meat and vegetables.
Goi Cuon (Fresh Spring Rolls): Fresh spring rolls filled with vermicelli noodles, shrimp, and vegetables.

Shopping places near Sunrise Hanoi Hotel (Hai Ba Trung District)

Looking for some nearby shopping opportunities? The Hai Ba Trung District offers a variety of shops near me, from department stores near me to local markets. Here are a few places to check out:

Vincom Center Ba Trieu: A modern shopping mall featuring a variety of international and local brands.
Cho Hom Market: A traditional local market where you can find everything from fresh produce to clothing and souvenirs.
Parkson Department Store: A department store offering a range of fashion, cosmetics, and home goods.

Other Places to Stay Near Sunrise Hanoi Hotel

Looking for other accommodation options in the area? The Hai Ba Trung District offers a variety of hotels to suit every budget and preference. Here are a few best hotel nearby: Luxury/5–6 star hotels nearby:

Lotte Hotel Hanoi: A luxurious hotel offering stunning city views and a range of amenities.
InterContinental Hanoi Landmark72: Located in the Keangnam Hanoi Landmark Tower, this hotel offers spacious rooms and excellent service.
JW Marriott Hotel Hanoi: A modern hotel with a range of dining options and a large outdoor pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam! Four-star hotels nearby:

Mercure Hanoi La Gare Hotel: A stylish hotel located near the Hanoi Railway Station.
Hanoi Hotel: A well-established hotel offering comfortable rooms and a range of facilities.
The Ann Hanoi Hotel: A boutique hotel with a focus on design and comfort.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam! Three-star hotels nearby:

May De Ville Old Quarter Hotel: A budget-friendly hotel located in the heart of the Old Quarter.
Hanoi Emerald Waters Hotel & Spa: A comfortable hotel with a spa and wellness centre.
Rising Dragon Estate Hotel: A charming hotel offering a range of rooms and suites.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Planning your trip to Hanoi and looking for the perfect place to stay? Sunrise Hanoi Hotel offers a fantastic location, comfortable accommodations, and a range of amenities to make your stay memorable. With its convenient access to nearby attractions, restaurants, and shopping, it's the ideal base for exploring the vibrant city of Hanoi. Don't miss out on the opportunity to experience the best of Hanoi. Check hotel availability and make your hotel reservations today through Traveloka for the best deals and a seamless booking experience. Start planning your dream vacation now! book cheap hotels in Vietnam cheap hotels nearby

All facilities in Sunrise Hanoi Hotel

Facility

Entertainment Facility

Common Space

Lobby

Exterior

Bedroom

Kids and Pets

Highchairs

Food and Drinks

Bar
Cafe
Snack bar

Transportation

Garage

Things to Do

Library
TV lounge

Connectivity

LAN Internet
Free WiFi

General

AC
Cloakroom
Clothes dryer
Family room
Fireplace in lobby
Heater
Rooftop terrace
Smoking area
Terrace

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Public Facilities

Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Microwave
Minibar
Refrigerator
Separate shower and tub
Shower
TV

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper
Porter
Tours

Business Facilities

Business center
Business facilities
Computer station
Conference hostess
Meeting facilities
Photocopier

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Supermarket

Accommodation Policy & General Information in Sunrise Hanoi Hotel

General Check-in Instructions

Children surcharge will be collected upon check-in according to hotel's policy. Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn.
Please be informed that the swimming pool will be temporarily closed for maintenance work during the period: from 18th December 2023 (Monday) to 21st December 2023 (Thursday) and reopen on 22nd December 2023 (Friday afternoon).

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Sunrise Hanoi Hotel	50
Number of floors in Sunrise Hanoi Hotel	8
Another facilities in Sunrise Hanoi Hotel	Highchairs, Bar, Cafe, Snack bar, Garage

Frequently asked question in Sunrise Hanoi Hotel

What is normal check-in & check-out time at Sunrise Hanoi Hotel?

The standard check-in time at Sunrise Hanoi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Sunrise Hanoi Hotel

Sunrise Hanoi Hotel has a 3.0-star rating.

How many floors does Sunrise Hanoi Hotel have?

Sunrise Hanoi Hotel has 8.

How many rooms are available at Sunrise Hanoi Hotel

Sunrise Hanoi Hotel has 50.

Are there any parking spots at Sunrise Hanoi Hotel ?

Yes: Yes, there are parking spots at Sunrise Hanoi Hotel

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More Reviews from Other Guests in Sunrise Hanoi Hotel

Overall Ratings & Reviews Sunrise Hanoi Hotel

Traveloka (115)

Other sources (14)

8.7

Very Good

From 115 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.5

Service and Facilites

8.6

People often mention about Sunrise Hanoi Hotel

All

Staff Friendliness (12)

Room Space (10)

Bedroom (9)

Bathroom (9)

Distance to City Center (7)

Surroundings (6)

Family Friendly (5)

Hotel Area (5)

Accessibility (3)

Ambiance (3)

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Traveler Reviews Sunrise Hanoi Hotel

Number of reviews per page

Customer reviews

H***e

8.2

/10

Reviewed 11 week(s) ago

The staff were enthusiastic. The room was kept clean.

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Accommodation's Reply

27 Aug 2026

Dear Valued Guest, Thank you very much for choosing to stay at Sunrise Hotel Hanoi and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our friendly and attentive service, as well as the cleanliness of your room. We hope to welcome you back again.

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MAI T. L.

8.2

/10

Reviewed 13 week(s) ago

The hotel was okay, just like in the pictures, everything was fine, and the staff were nice.

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1 people find it helpful

Accommodation's Reply

19 Aug 2026

Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed your stay at Sunrise Hanoi Hotel and were pleased with the service provided by our staff. Your kind words are a great encouragement to our entire team and motivate us to continue providing warm, attentive, and professional service to every guest. We truly appreciate your support and look forward to welcoming you back to Sunrise Hanoi Hotel on your next visit to Hanoi. Warm regards, Sunrise Hanoi Hotel

T***n

Staycation

6.3

/10

Reviewed 14 week(s) ago

Lack of amenities. It's a 3-star hotel but doesn't have an iron, which is very inconvenient for business travelers whose luggage gets wrinkled. The hotel should consider adding a few irons; that would be much better.

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Accommodation's Reply

07 Aug 2026

Dear Valued Guest, Thank you very much for your valuable feedback regarding Sunrise Hotel Hanoi. We apologize for any inconvenience caused by the incomplete information regarding our laundry service during your stay. We take your valuable feedback seriously and will strive to provide you with even more convenient services from the moment you check in. We will pay special attention to the needs of business travelers. Your suggestion regarding the iron placement was extremely helpful and we will take it into consideration. Your valuable feedback is invaluable in helping us improve our hotel services. We look forward to welcoming you back again. We will do our best to provide you with an even more pleasant stay in the future. Thank you. Sincerely, Sunrise Hotel Hanoi

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Y***n

Business

9.1

/10

Reviewed 19 week(s) ago

The staff were lovely and helpful with early check-in. The rooms were clean and smelled nice, with daily cleaning. Soundproofing was only average, as I could still hear noise from the neighboring rooms. The hotel is not too far from the city center, and there are many convenient restaurants nearby. I will return when I have the chance to visit Hanoi again.

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2 people find it helpful

Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you very much for choosing to stay at Sunrise Hotel Hanoi. We are delighted that you enjoyed our friendly and welcoming staff, early check-in service, clean and fresh-smelling rooms, and daily housekeeping. We are also pleased that you appreciated our convenient location near restaurants and other amenities. In particular, we greatly appreciate your valuable feedback regarding the soundproofing of the rooms. We will use this suggestion to improve our services in the future. We are very happy that you intend to visit Hanoi again. We look forward to welcoming you back. Thank you. Sunrise Hotel Hanoi

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L***E

Business

8.5

/10

Reviewed 19 week(s) ago

The room was decent for the price, convenient location, and it's great to find such a cheap room in the Old Quarter.

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2 people find it helpful

Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you very much for taking the time to review Sunrise Hotel Hanoi. We are delighted that you were satisfied with the hotel's value for money, convenient location, reasonable price, and proximity to the Old Quarter. Your satisfaction is a great encouragement for us to further improve the quality of our services. We hope to welcome you back again. Thank you. From Sunrise Hotel Hanoi

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LE HUY Q.

Business

10.0

/10

Reviewed 24 week(s) ago

The rooms were clean, and the reception and staff were very friendly and helpful. The hotel is near a busy residential area, so shopping is also very convenient. I will definitely return to this hotel when I have the chance 🤭

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1 people find it helpful

Accommodation's Reply

06 Jun 2026

Thank you so much for your positive review of Sunrise Hotel Hanoi. We are delighted that you were impressed with the clean and tidy rooms, the friendly and welcoming staff, and the convenient location for shopping and getting around. Sunrise Hotel Hanoi sincerely hopes to welcome you back to Hanoi on your next visit. Thank you again. Sincerely, Sunrise Hotel Hanoi

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I***n

Leisure

8.2

/10

Reviewed 24 week(s) ago

The rooms are spacious and clean, a suitable hotel choice if you are in Hanoi.

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3 people find it helpful

Accommodation's Reply

28 May 2026

Thank you so much for your positive review. We are delighted to hear that our rooms were spacious, clean, and an excellent choice for your stay during your visit to Hanoi. Sunrise Hotel Hanoi sincerely hopes to welcome you back again on your next trip.

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Valencya C.

Leisure

10.0

/10

Reviewed 29 week(s) ago

Nice room, lots of places to eat around, clean hotel and room, very comfortable.

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3 people find it helpful

Accommodation's Reply

22 Apr 2026

Dear Valued Guest, Thank you for giving Sunrise Hanoi Hotel a 5-star rating. We are delighted to know that you had a satisfying experience during your stay at our hotel. Your trust and support motivate our team to continuously strive to improve the quality of our services every day. We look forward to welcoming you back soon. Sincerely, Sunrise Hanoi Hotel

Huynh T. L. T.

10.0

/10

Reviewed 33 week(s) ago

The hotel is good, the staff are friendly, and the rooms are nice. I will definitely come back.

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5 people find it helpful

Accommodation's Reply

06 Apr 2026

Dear Valued Guest, Thank you so much for your 5-star review of Sunrise Hotel Hanoi. We are delighted that you enjoyed your stay with us. Your trust and support motivate our staff to work hard every day to provide you with the best possible service. We look forward to welcoming you back again. Thank you. Sunrise Hotel Hanoi

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DEANHLO

8.5

/10

Reviewed 33 week(s) ago

The hotel provided excellent service. The staff were friendly.

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1 people find it helpful

Accommodation's Reply

26 Mar 2026

Thank you very much for staying at Hanoi Sunrise Hotel. We are delighted that you were satisfied with our excellent service and the friendliness of our staff. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you again.

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Nhã U. N.

8.8

/10

Reviewed 52 week(s) ago

Good facilities, enthusiastic staff support from A to Z, will come back next time

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4 people find it helpful

Accommodation's Reply

17 Nov 2025

Dear Valued Guest, Thank you very much for your kind words about our hotel. We are delighted that you enjoyed our facilities and the friendly service of our staff. We look forward to welcoming you back to Sunrise Hotel Hanoi. Thank you. Sunrise Hotel Hanoi

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Dang T. T.

Leisure

10.0

/10

Reviewed 52 week(s) ago

Clean room, friendly staff, will come back

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3 people find it helpful

Accommodation's Reply

14 Nov 2025

Dear Valued Guest, Thank you very much for sharing your feedback about your stay. We are delighted to hear that you were satisfied with the cleanliness of our room and the friendly service of our staff. We look forward to welcoming you back soon. Thank you. Hanoi Sunrise Hotel

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Phạm D.

10.0

/10

Reviewed 52 week(s) ago

The staff were enthusiastic and supported me a lot, the facilities were ok.

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3 people find it helpful

Accommodation's Reply

17 Nov 2025

Dear Valued Guest: Thank you for your review. We are delighted that our staff was able to meet your needs and provide courteous service. We look forward to welcoming you back to Sunrise Hotel Hanoi. Thank you. Sunrise Hotel Hanoi

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P***n

10.0

/10

Reviewed 61 week(s) ago

Very ok, free room upgrade, very friendly staff.

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3 people find it helpful

Accommodation's Reply

10 Sep 2025

Dear Guest, Thank you for taking the time to share your experience at Sunrise 716 Bach Dang. We are delighted to know that you were satisfied with the room upgrade service as well as the friendliness of our staff. We look forward to welcoming you back in the near future. Best regards, Sunrise 716 Bach Dang Hotel

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Tran Q. V.

8.8

/10

Reviewed 66 week(s) ago

The price is too high for what you get

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Accommodation's Reply

12 Aug 2025

Dear Guest, Thank you for sharing your opinion. We are sorry to hear that your experience did not meet your expectations for the price. The hotel will review and adjust to bring you more satisfactory and appropriate service in the next stay. Best regards, Sunrise Hanoi Hotel

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L***O

Staycation

6.4

/10

Reviewed 73 week(s) ago

When I checked in, no one helped me carry my luggage, and when I checked out, the staff was cleaning the stairs and didn't help me carry my luggage down. The room experience was ok, but the staff's service attitude was a bit negative.

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5 people find it helpful

Accommodation's Reply

19 Jun 2025

Dear Guest, First of all, the hotel would like to express our sincere thanks to you for choosing to stay and taking the time to share your review. We are very happy to know that you are satisfied with the quality of the room. However, the hotel also sincerely apologizes for the incomplete experience related to luggage support during check-in and check-out. This is a shortcoming on our part and will be seriously considered to improve the quality of service in the future. The hotel always appreciates all comments from guests and hopes to have the opportunity to serve you more thoughtfully and professionally during your next stay. Best regards, Sunrise Hanoi Hotel

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N***n

9.4

/10

Reviewed 91 week(s) ago

The room is quite nice, clean, has windows to let in sunlight, has a river view, the price is also reasonable, the staff is enthusiastic.

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2 people find it helpful

Accommodation's Reply

17 Feb 2025

Dear Sir/Madam, Thank you for sharing your positive review of our hotel. We are delighted to know that you had a pleasant stay with our beautiful, clean rooms and wonderful river view. Our staff always strive to assist our guests with enthusiasm and joy, and we are delighted to hear that you were satisfied. Hope to have the opportunity to welcome you again in the future. Best regards, Sunrise Hanoi Hotel

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T***N

Staycation

8.8

/10

Reviewed 99 week(s) ago

Friendly staff, clean room, although the soundproofing is not very good, the air conditioner remote does not work, the TV does not have cable and is not a smart TV so it cannot be used.

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5 people find it helpful

Accommodation's Reply

20 Dec 2024

Dear Customer, Thank you for sharing your honest comments about your experience at Sunrise Hanoi Hotel. We are delighted to know that you were satisfied with the friendliness of our staff and the cleanliness of our rooms. However, we sincerely apologize for any inconveniences related to soundproofing, air conditioner remote control, and TV status in the room. The hotel's technical team will check and fix it immediately to improve the experience for future customers. We will also consider upgrading equipment and facilities to better meet your needs. We hope that we will have the opportunity to welcome you again in the future, with a more complete experience. If you need further support, please contact us at 0243.8627.555 Thanks, Sunrise Hanoi Hotel Management

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B***I

Staycation

8.8

/10

Reviewed 103 week(s) ago

The hotel is ok, the staff and receptionist are enthusiastic. The only problem is that the wifi is a bit weak in the rooms at the end of the row.

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2 people find it helpful

Accommodation's Reply

18 Nov 2024

Sunrise Hanoi Hotel would like to sincerely thank you for taking your valuable time to review the hotel. Thank you for choosing Sunrise Hanoi and being satisfied with our service. Your positive review is the motivation for our team to try harder. Sunrise Hanoi Hotel is very pleased to welcome and serve you. We hope you will continue to support Sunrise Hanoi. Sunrise Hanoi Hotel would like to sincerely thank you!

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THANH T.

8.2

/10

Reviewed 105 week(s) ago

Spacious room, clean hotel, convenient, friendly staff

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2 people find it helpful

Accommodation's Reply

18 Nov 2024

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.