Does The One Premium Hotel offer early check in?

Yes, early check-in is available at The One Premium Hotel, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about The One Premium Hotel?

The One Premium Hotel is well-known for its Location, Meal, Service and Facilites, as reviewed by verified Traveloka guests.

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The One Premium Hotel

Name: The One Premium Hotel
Address: 29 Thu Khoa Huan, Ho Chi Minh, District 1, Vietnam, 700000, 29 Thu Khoa Huan, Ho Chi Minh, 700000, Vietnam
Rating: 7.7

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7.7

/10

Pleasant

387 reviews

What Guests Say About Their Stay

Distance To City Center (26)

Staff Friendliness (18)

Surroundings (15)

Accessibility (12)

Anthony R.

10.0

/ 10

This is a lovely apartment in a well-equipped building, just a short walk from many of Ho Chi Minh City's main attractions. The room was clean and comfortable, and the staff were incredibly helpful throughout our stay. Excellent value for money

Rebecca D.

10.0

/ 10

If you are looking for a clean and airy room, this is the ideal place. The staff is very friendly and has made great efforts to assist us. We love the food at the hotel's restaurant; everything is fresh and reasonably priced.

Elizabeth R.

10.0

/ 10

The space is clean and feels really peaceful and private. The host has been amazing—so friendly, patient, and understanding. They have all the qualities of an excellent host! 👍 Thank you.

Anthony H.

10.0

/ 10

I consider this one of the top hotels in District 1, Ho Chi Minh City. It is truly worth what I paid for the excellent service quality I received. I am very satisfied with my trip to Vietnam, partly thanks to this hotel.

Callum T.

10.0

/ 10

Our family had a wonderful stay here. The hotel is centrally located in District 1, right in the heart of Ho Chi Minh City, which makes it easy to visit all the main attractions. From the moment we arrived, we were impressed by how clean the rooms were, and we absolutely loved it.

In the Area

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29 Thu Khoa Huan, Ho Chi Minh, District 1, Vietnam, 700000

Main Facilities

Restaurant

24-Hour Front Desk

Elevator

WiFi

Staying at The One Premium Hotel is a good choice when you are visiting Bến Nghé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The One Premium Hotel

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What's around The One Premium Hotel

29 Thu Khoa Huan, Ho Chi Minh, District 1, Vietnam, 700000

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The One Premium Hotel Rates per Night

Looking for the best The One Premium Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! The One Premium Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

The One Premium Hotel Location & Address

The One Premium Hotel is located at 268 Tran Hung Dao Street, District 1, Ho Chi Minh City, Vietnam. It's situated in the District 1 area of Vietnam, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center. The hotel address is 29 Thủ Khoa Huân, Hồ Chí Minh, Quận 1, Việt Nam, 700000.

How to go to The One Premium Hotel from Airport

Getting from Tan Son Nhat International Airport (SGN) to The One Premium Hotel is a breeze, with several convenient options available. Whether you're looking for the fastest route or the most budget-friendly one, here's a breakdown to help you choose the best hotel transfer.

Taxi (Most Direct):
Taxis are readily available outside the airport terminals. This is the most direct option, taking approximately 30-45 minutes depending on traffic. Expect to pay around VND 150,000 - VND 200,000.
Ride Hailing (Convenient):
Ride-hailing services are a popular and convenient option. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers fixed pricing and can be slightly cheaper than a traditional taxi.
Bus (Most Affordable):
Public buses are the most affordable option, but also the slowest. Take bus number 109 from the airport to Ben Thanh Market, which is about a 15-minute walk from the hotel. The journey takes approximately 45-60 minutes and costs around VND 20,000.
Airport Shuttle (Pre-booked):
Some hotels offer airport shuttle services. Check with The One Premium Hotel to see if they provide this service. This can be a convenient option, especially if you have a lot of luggage.

Tips:

For the most convenient route, consider using a ride-hailing service. It offers a good balance of speed, cost, and ease of use. If you're on a tight budget, the public bus is a viable option, but be prepared for a longer journey.

The One Premium Hotel Reviews & Summary

Want to know all about The One Premium Hotel before you book? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Ho Chi Minh City. Guests particularly love its central location, comfortable rooms, and friendly staff. One standout feature is the rooftop pool, offering stunning city views. The hotel also boasts a well-equipped fitness centre and a delicious breakfast buffet. Here's what one happy guest had to say: "The One Premium Hotel exceeded my expectations! The location was perfect, the room was spacious and clean, and the staff were incredibly helpful. I would definitely stay here again."

The One Premium Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. The One Premium Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. Whether you're travelling solo, as a couple, or with family, you'll find the perfect hotel bedroom types here.

Deluxe Room:
These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options, with a choice of bathtub or shower.
Superior Room:
A slightly smaller option, but still well-appointed with all the essential amenities. Non-smoking only, with shower.
Executive Suite:
Spacious suites with a separate living area and bedroom. Feature panoramic city views, a bathtub, and a bidet. Non-smoking only.
Family Room:
Designed for families, these rooms offer extra space and bedding. Non-smoking only, with shower.

The One Premium Hotel is not a pet-friendly hotel.

Hotel Facilities in The One Premium Hotel

The One Premium Hotel offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxation to recreation, you'll find plenty of hotel facilities to keep you entertained.

Rooftop Swimming Pool:
Enjoy a refreshing dip in the rooftop pool with stunning city views. Open daily from 7:00 AM to 10:00 PM.
Fitness Centre:
Stay active during your stay with the well-equipped fitness centre. Open 24 hours.
Spa:
Indulge in a relaxing massage or treatment at the hotel spa. Additional fees apply. Open daily from 10:00 AM to 10:00 PM.
Restaurant:
Enjoy delicious meals at the hotel restaurant, serving a variety of local and international cuisine.
Business Centre:
Stay connected with the business centre, offering computer access and printing services.
Kids' Club:
Keep the little ones entertained at the supervised Kids' Club. Open daily from 9:00 AM to 6:00 PM.

Hotel Buffet or Restaurant/Cafe in The One Premium Hotel

The One Premium Hotel boasts several dining options, including a hotel buffet and a charming hotel cafe. Whether you're looking for a hearty breakfast, a quick snack, or a delicious dinner, you'll find something to satisfy your cravings.

The Restaurant:
This is the hotel's main restaurant, serving a buffet breakfast and à la carte lunch and dinner. The cuisine is a mix of Vietnamese and international dishes. Buffet breakfast is priced at SGD 30 per person. Open from 6:00 AM to 10:00 PM.
The Cafe:
A relaxed cafe serving coffee, tea, pastries, and light snacks. Perfect for a quick bite or a casual meeting. Open from 7:00 AM to 11:00 PM.

The Restaurant is known for its Pho, a traditional Vietnamese noodle soup, and its fresh seafood dishes.

The One Premium Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? The One Premium Hotel offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Ho Chi Minh City is easy with the nearby MRT and bus stops. The One Premium Hotel is conveniently located near several public transportation options.

Ben Thanh MRT Station (Under Construction):
The nearest MRT station is currently under construction but will be located near Ben Thanh Market, approximately 15 minutes walk from the hotel.
Bus Stop - Tran Hung Dao:
Several bus stops are located along Tran Hung Dao Street, just a short walk from the hotel. These bus stops offer connections to various parts of the city.

To use the public buses, you can purchase a bus card at convenience stores or bus stations. Alternatively, you can pay with cash on board.

Nearby Attractions for Family / Kid Friendly

Ho Chi Minh City offers a wealth of nearby activities and nearby sightseeing places for families and kids. From historical landmarks to fun-filled theme parks, there's plenty of stuff to see nearby. Here are a few places to visit nearby:

Saigon Zoo and Botanical Gardens:
Home to a diverse collection of animals and plants, this is a great place for a family outing. Located approximately 5 km from the hotel. Entry price: SGD 3.
Dam Sen Water Park:
A popular water park with thrilling slides and pools. Located approximately 10 km from the hotel. Entry price: SGD 15.
Suoi Tien Theme Park:
A unique theme park with a mix of cultural and entertainment attractions. Located approximately 20 km from the hotel. Entry price: SGD 12.
Reunification Palace:
A historical landmark that played a significant role in the Vietnam War. Located approximately 2 km from the hotel. Entry price: SGD 2.
War Remnants Museum:
A museum showcasing exhibits related to the Vietnam War. Located approximately 3 km from the hotel. Entry price: SGD 1.50.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near The One Premium Hotel (District 1)

District 1 is a food lover's paradise, with a wide variety of nearby dining options to choose from. Whether you're craving local food or international cuisine, you'll find plenty of food eatiries near me.

Cafes/Restaurants:

The Workshop Coffee:
A popular cafe known for its specialty coffee and cozy atmosphere.
Pizza 4P's:
A well-known pizza chain serving delicious wood-fired pizzas.
Propaganda Bistro:
A Vietnamese restaurant with a modern twist, serving traditional dishes in a stylish setting.

Local Street Food:

Pho:
A classic Vietnamese noodle soup with beef or chicken.
Banh Mi:
A Vietnamese sandwich filled with meat, vegetables, and pate.
Goi Cuon (Spring Rolls):
Fresh spring rolls filled with vermicelli noodles, vegetables, and shrimp or pork.
Com Tam (Broken Rice):
A popular dish of broken rice served with grilled pork, egg, and pickled vegetables.
Bun Cha:
Grilled pork served with rice noodles and a dipping sauce.

Shopping places near The One Premium Hotel (District 1)

District 1 is a shopper's paradise, with a wide variety of shops near me, from bustling markets to modern malls. Whether you're looking for souvenirs, designer goods, or local crafts, you'll find it all here.

Ben Thanh Market:
A bustling market selling everything from clothing and souvenirs to food and handicrafts.
Saigon Centre (Takashimaya):
A modern shopping mall with a wide range of international and local brands.
Vincom Center Dong Khoi:
Another popular shopping mall with a mix of high-end and mid-range stores.

Other Places to Stay Near The One Premium Hotel

If The One Premium Hotel is fully booked, or you're simply looking for other options, here are a few other places to stay near by in District 1:

Luxury/5–6 star hotels nearby:

The Reverie Saigon:
A luxurious hotel with stunning city views and world-class amenities.
Park Hyatt Saigon:
An elegant hotel with a central location and impeccable service.
Caravelle Saigon:
A historic hotel with a rooftop bar and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Four-star hotels nearby:

Liberty Central Saigon Centre Hotel:
A modern hotel with a rooftop pool and a convenient location.
Silverland Central Hotel:
A stylish hotel with a spa and a restaurant serving Vietnamese cuisine.
Alagon Central Hotel & Spa:
A comfortable hotel with a spa and a rooftop terrace.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam!

Three-star hotels nearby:

The Cupid Hotel:
A budget-friendly hotel with a central location.
Saigon Europe Hotel & Spa:
A simple hotel with a spa and a restaurant.
Queen Central Hotel:
A basic hotel with a convenient location near Ben Thanh Market.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Planning your trip to Ho Chi Minh City? The One Premium Hotel offers a fantastic base for exploring all that this vibrant city has to offer. With its central location, comfortable rooms, and excellent facilities, it's the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals – book your stay at The One Premium Hotel through Traveloka and enjoy a seamless booking experience. Whether you're looking for a luxurious suite or a budget-friendly room, Traveloka has a wide range of options to suit your needs. book cheap hotels in Vietnam cheap hotels nearby

All facilities in The One Premium Hotel

Functional Hall

Lobby

Exterior

Bedroom

Others

Hotel Services

Welcoming drinks
Concierge
Doorman
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Porter
Tours

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Public Facilities

Elevator
24-hour room service
Restaurant
Breakfast restaurant
Room service
Safety deposit box
WiFi in public area

Shuttle Service

Airport transfer (surcharge)
Cruise shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Train station pickup
Airport transfer

Transportation

Area shuttle with surcharge
Bicycle rental
Car rental

Food and Drinks

Restaurant with AC
Breakfast

Connectivity

Internet point
Free WiFi

General

AC
Non-smoking room

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in The One Premium Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Enjoy your days in a wonderful Vietnam and feel like being at home whether you are on business trip or on vacation. Situated at the City centre, it takes 20 minutes drive from Tan Son Nhat International Airport. It is very closed to shopping centers, governmental offices and many other popular tourist sites: Independence Palace, Ben Thanh market, Notre Dame church and museums etc. Especially it take 20m walk to Ben Thanh Market.
Children 0-5 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 6 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy Children from 12 years old and above will be considered as adults, will be charged with an extra charge following the hotel’s policy

Smoking

Smoking is allowed only in the designated smoking area.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The One Premium Hotel	22
Number of floors in The One Premium Hotel	10
Another facilities in The One Premium Hotel	Welcoming drinks, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in The One Premium Hotel

What are available facilities at The One Premium Hotel?

There are top facilites at The One Premium Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The One Premium Hotel?

The standard check-in time at The One Premium Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The One Premium Hotel provide breakfast?

Yes, The One Premium Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The One Premium Hotel

The One Premium Hotel has a 3.0-star rating.

How many floors does The One Premium Hotel have?

The One Premium Hotel has 10.

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More Reviews from Other Guests in The One Premium Hotel

Overall Ratings & Reviews The One Premium Hotel

Traveloka (315)

Other sources (72)

7.8

Pleasant

From 315 reviews

Provided by travelers on

Cleanliness

7.5

Room Comfort

7.4

Meal

7.7

Location

8.4

Service and Facilites

7.7

People often mention about The One Premium Hotel

All

Bedroom (20)

Staff Friendliness (19)

Soundproof (19)

Surroundings (18)

Distance to City Center (16)

Room Space (16)

Bathroom (14)

Accessibility (11)

Ambiance (10)

Hotel Area (10)

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Traveler Reviews The One Premium Hotel

Number of reviews per page

Customer reviews

Verified Traveler

6.6

/10

Reviewed 11 week(s) ago

I want to share detailed and complete thoughts on this hotel. First of all, to be honest, I thought the photos shared on the app website would be okay and I would get what I was shown. But the reality was completely opposite. If you are coming to HCM for a short or long stay, AVOID THIS HOTEL. The following are the reasons: 1. The hotel looks totally outdated and above all, it is straight in front of a karaoke bar, and the noise is there the whole night. I can say I was listening to loud noise until 2 AM in the morning. 2. The bed was clean, but not that clean, I must say. 3. When I entered the room, the AC was not working, and one night I slept in a humid room, but the next day it was fixed after complaining 4 times to the manager. 4. The light in the room was so dim that I had to open the window curtain and even had to put my phone's brightness to 100% to see my phone. 5. The washroom was below average, and there was no proper shampoo and even no proper body wash. Overall, a very bad experience. I will avoid it now. And you should also avoid it.

2 people find it helpful

Accommodation's Reply

13 Jun 2026

Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay.We appreciate your comments will take and find ways to fix it.We hope that in the near future will be able to welcome you with the best quality. Kind regards

N***o

Transit

5.0

/10

Reviewed 13 week(s) ago

There are many risks involved in staying here, so consider carefully. When I checked in, there were problems and things weren't as expected; it was very dirty.

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1 people find it helpful

Accommodation's Reply

27 May 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We sincerely apologize for any inconvenience you may have experienced regarding the room amenities and the quality of our service. Your valuable feedback is important for improving our services. We will strive to provide even better quality service in the future, and we look forward to welcoming you again. Thank you for your understanding and support. We will continue to do our best to provide better service in the future. Thank you.

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V***O

Staycation

8.8

/10

Reviewed 15 week(s) ago

The room was nice and clean, with a bathtub, but there was no toilet paper or dry tissue provided. The staff were enthusiastic, and both the price and the room were okay. It's a good location, right outside the door you can see Ben Thanh Market.

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Accommodation's Reply

13 May 2026

Dear valued guest, We apologize for any inconvenience you may have experienced during your stay. We will use your valuable feedback to improve our services. Thank you for your understanding. We will do our best to resolve this issue. We hope to welcome you back in the near future and provide you with an even more satisfying experience. We apologize again for the inconvenience and thank you for your understanding. We look forward to welcoming you back for your next stay. We promise you will have a more comfortable and enjoyable time. Thank you.

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D***p

Leisure

6.9

/10

Reviewed 21 week(s) ago

I booked a 25m2 room but they gave me an 18m2 room, and I ordered a queen-size bed but they gave me a single bed. The room they gave me didn't match the price I paid. A very negative experience.

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9 people find it helpful

Accommodation's Reply

10 Apr 2026

Dear Valued Guest, We apologize for the inconvenience caused by your room reservation. You booked a Superior room, and the room size, bed type, and images were clearly displayed. However, after receiving your feedback during your stay, our front desk staff reviewed the information and decided to upgrade you to a Deluxe City View room at no additional cost to enhance your comfort during your stay. We apologize again for any inconvenience this may have caused. We hope to welcome you back in the future and will continue to strive for even better service. Thank you.

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Verified Traveler

Business

5.0

/10

Reviewed 22 week(s) ago

The pictures were completely irrelevant. The room smelled awful, the bedsheets were itchy. I couldn't sleep at night because the bar music was too loud. The elevator was noisy and I had to walk up to the 9th floor. The toilet smelled like sewage, the water drained slowly, was clogged, and I had to wait for the water to come out. It was 100% unrelated to the advertisement.

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2 people find it helpful

Accommodation's Reply

28 Mar 2026

Dear Valued Guest, We apologize for any inconvenience you may have experienced during your stay. Your valuable feedback is invaluable in helping us improve our services. We appreciate your suggestions and will do our best to resolve the issues. We hope to welcome you back in the near future and provide you with an even more satisfying experience. Once again, we apologize for the inconvenience and thank you for your understanding. We hope your next stay will be more comfortable and memorable. Thank you.

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B***g

Staycation

6.5

/10

Reviewed 22 week(s) ago

It wasn't suitable for me. When I booked, the app showed me a different room type, but when I checked in, the app confirmed they sent me a different room category. It's very noisy here. Anyone wanting peace and quiet shouldn't stay here because there's a bar across the street. I'm not complaining about the hotel, but I'm unhappy with the app for not clearly showing the room type I booked and paid for before sending a different picture. The room is clean but old.

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2 people find it helpful

Accommodation's Reply

26 Mar 2026

Dear customer, Thank you very much for your valuable feedback. We apologize for the inconvenience caused by the noise from across the street. Your valuable feedback is very helpful in improving our service. We will strive to provide you with even better service. Thank you for your understanding. We will do our best to serve you better in the future. Thank you.

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Tran P. T.

Staycation

8.8

/10

Reviewed 23 week(s) ago

The room was clean, the staff friendly, the price reasonable, and it was very close to the city center, only 100 meters from Ben Thanh Market. However, the hotel was opposite a bar with very loud music, and the room wasn't soundproof, so I couldn't sleep all night.

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4 people find it helpful

Accommodation's Reply

16 Mar 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We sincerely apologize that you were not satisfied with our hotel's service. Your valuable feedback is crucial in improving the quality of our service. We will do our best to provide you with a more pleasant experience in the future. We deeply apologize for any inconvenience this may have caused. We will strive to provide you with better service during your next stay. Thank you.

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N***n

8.5

/10

Reviewed 24 week(s) ago

Near Ben Thanh Market, everything is OK, friendly reception, clean rooms, good experience to participate in.

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2 people find it helpful

Accommodation's Reply

07 Mar 2026

Dear valued guest, Thank you so much for your review of The One restaurant. We are delighted that you were satisfied with our pricing and service quality. We will continue to strive for improvement and provide the best possible experience for all our guests. We look forward to welcoming you again. Thank you!

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Daungkamol N.

8.8

/10

Reviewed 40 week(s) ago

The room is beautiful and in good condition, but the elevator is very slow. The air conditioner is loud and takes very little time to cool down. However, the location is excellent. You can walk to find everything.

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5 people find it helpful

Accommodation's Reply

11 Nov 2025

Dear Customer- Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards

N***m

6.0

/10

Reviewed 43 week(s) ago

Bed was uncomfortable to sleep in. Right in front was a night club and the sound is extremely loud. Horrible sleeping experience.

2 people find it helpful

Accommodation's Reply

29 Oct 2025

Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards.

Verified Traveler

Leisure

8.5

/10

Reviewed 47 week(s) ago

We came early 6AM but there is no vacant room but the receptionist let us rest in the spa room, not so bad. 2 hours later we can check in and pay extra 9.5USD, very cheap. The receptionist really friendly. If you look for a place near the center city this is the one. But if you need some place quiet, you should not book this one, because at night the bar opposite kinda loud.

4 people find it helpful

Accommodation's Reply

01 Oct 2025

Dear Customer - We sincerely thank you for choosing The One Hotel as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience

Dang T. T. T.

Leisure

9.4

/10

Reviewed 48 week(s) ago

I stayed at the hotel for 6 days. The hotel staff supported me very enthusiastically, the hotel is in the center of District 1, easy to move around. Just a small comment is that the hotel slippers do not have grip, so I fell once when I went down to the ground floor to get my things, the staff lent me another pair of slippers to wear in the room, so it was temporarily fixed.

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4 people find it helpful

Accommodation's Reply

18 Sep 2025

Dear Sir/Madam, Thank you for taking the time to review The One is happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards

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Nguyen T. H.

8.3

/10

Reviewed 48 week(s) ago

The room is spacious, the bed is big, but the room has an unpleasant smell, plus the soundproofing is not good, I can hear the washing machine spinning right next to the room.

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4 people find it helpful

Accommodation's Reply

16 Sep 2025

Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.

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N***o

8.2

/10

Reviewed 49 week(s) ago

The staff came to clean the room and saw the air conditioner leaking water, so they called a technician to fix it. Satisfied with this place, will come back again.

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2 people find it helpful

Accommodation's Reply

15 Sep 2025

Dear Sir/Madam, Thank you for taking the time to review The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards

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Pham T.

Leisure

9.1

/10

Reviewed 50 week(s) ago

The room is very nice, the room has a very pleasant coffee smell. The location is 3 steps from Ben Thanh market, near the bus stations. The only thing is that the hotel is opposite a bar, from 12am the music is very loud. My family was tired after going out so the loud music still let us sleep well. I have trouble sleeping but after covering myself with the pillow for a while, I fell asleep without knowing it, not knowing what time the music was until.

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5 people find it helpful

Accommodation's Reply

04 Sep 2025

Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards

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Van A.

10.0

/10

Reviewed 53 week(s) ago

Great. Close to the center, easy to get around.

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4 people find it helpful

Accommodation's Reply

18 Aug 2025

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Van A.

10.0

/10

Reviewed 53 week(s) ago

Friendly staff, central space, near Ben Thanh market. Will recommend to friends

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6 people find it helpful

Accommodation's Reply

18 Aug 2025

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nguyen p. h. a.

10.0

/10

Reviewed 53 week(s) ago

Stayed at 20 Dang Thi Nhu branch, bright room, friendly Cece

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3 people find it helpful

Accommodation's Reply

18 Aug 2025

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H***g

Staycation

6.4

/10

Reviewed 53 week(s) ago

The hotel is opposite the bar so it's very noisy in the evening and at night. The day I went there, I had children and they arranged for me to stay on the top floor without an elevator. The house was under renovation and there was a lot of fine dust, and especially the floor I was on had plaster walls so the soundproofing was very poor so I couldn't sleep 🥲

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6 people find it helpful

Accommodation's Reply

17 Aug 2025

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C***g

8.4

/10

Reviewed 53 week(s) ago

Small hotel, opposite is a bar with loud music, can't sleep 🙂

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2 people find it helpful

Accommodation's Reply

15 Aug 2025

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