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The Secret Ha Long Hotel
The Secret Ha Long Hotel
Hotels
No. E664 Shophouse Europe Ha Long - Sun Plaza Grand World, Ha Long Street, Bai Chay Ward, Ha Long, Quang Ninh, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 01100
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8.8
Impressive
From 245 reviews
About Accommodation
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Main Facilities
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AC
Restaurant
24-Hour Front Desk
WiFi
Elevator
Available Room Types in The Secret Ha Long Hotel
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Location Info
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No. E664 Shophouse Europe Ha Long - Sun Plaza Grand World, Ha Long Street, Bai Chay Ward, Ha Long, Quang Ninh, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 01100
Discover More About The Secret Ha Long Hotel
Location
The Secret Ha Long Hotel is a hotel in a good neighborhood, which is located at Bai Chay Ward.
The hotel is located only 4.82 km away from Halong Bay.
Not only well positioned, but The Secret Ha Long Hotel is also one of hotels near the following Van Don International Airport (VDO) within 43.97 km and Hai Phong Museum within 37.83 km.
About The Secret Ha Long Hotel
Not only located within easy reach of various places of interests for your adventure, but staying at The Secret Ha Long Hotel will also give you a pleasant stay.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Secret Ha Long Hotel provides a pleasant accommodation for your stay.
Have fun with various entertaining facilities for you and the whole family at The Secret Ha Long Hotel, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Secret Ha Long Hotel.
If you plan to have a long-term stay, staying at The Secret Ha Long Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The Secret Ha Long Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at The Secret Ha Long Hotel will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Secret Ha Long Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Secret Ha Long Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Secret Ha Long Hotel.
All Facilities
Swimming Pool
Common Space
Lobby
Exterior
Bedroom
Hotel Services
- Front desk
- Laundry service
- Tours
- 24-hour Receptionist
- Luggage storage
- Porter
- Limited hours room service
- Express check-in
- Express check-out
- Early Check-in
- Late check-out
- Money changer
- Doorman
- 24-hour security
- Bellhop
Public Facilities
- Safety deposit box
- WiFi in public area
- Coffee shop
- Restaurant
- Coffee/tea in lobby
- Elevator
- Breakfast restaurant
- Lunch restaurant
- Late check-out
- Early check-in
In-room Facilities
- Bathrobe
- Desk
- Refrigerator
- Hairdryer
- In-room safe
- TV
- Shower
- Minibar
- Cable TV
Food and Drinks
- Breakfast
- Restaurant with AC
- Cafe
- Set menu dinner
- Hot breakfast
- Gluten-free meals
- Vegetarian meal
- A la carte breakfast
General
- Family room
- Smoking area
- AC
- Non-smoking room
- Fireplace in lobby
Nearby Facilities
- ATM/Banking
- Hair salon
- Supermarket
- Beauty salon
Connectivity
- Free WiFi
- WiFi in public area (surcharge)
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Business Facilities
- Photocopier
- PRINTER
Kids and Pets
- CRIBS
Things to Do
- TV lounge
Accommodation Policy & General Information
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Additional Policy
Miễn phí phụ thu cho trẻ em dưới 3 tuổi khi ở cùng với
Maximum 1 (one) child under 3 years old sharing existing bed with parents without surcharge
Khách sạn có thể áp dụng phí phụ thu 150,000VND cho trẻ thứ 2 hoặc trẻ em từ 4-7 tuổi khi ở cùng phòng với khách người lớn
Hotel may apply surcharge of 150,000VND for 2nd child or child from 4-7 years old who stay in the same room with adult guests
Khách sạn có thể áp dụng phí phụ thu 250,000VND cho trẻ em từ 8 tuổi hoặc người lớn cần giường phụ
Hotel may apply surcharge of 250,000VND child from 8 years old or adult with extra bed
Maximum 1 (one) child under 3 years old sharing existing bed with parents without surcharge
Khách sạn có thể áp dụng phí phụ thu 150,000VND cho trẻ thứ 2 hoặc trẻ em từ 4-7 tuổi khi ở cùng phòng với khách người lớn
Hotel may apply surcharge of 150,000VND for 2nd child or child from 4-7 years old who stay in the same room with adult guests
Khách sạn có thể áp dụng phí phụ thu 250,000VND cho trẻ em từ 8 tuổi hoặc người lớn cần giường phụ
Hotel may apply surcharge of 250,000VND child from 8 years old or adult with extra bed
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at The Secret Ha Long Hotel?
There are top facilites at The Secret Ha Long Hotel such as AC, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Secret Ha Long Hotel?
The standard check-in time at The Secret Ha Long Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Secret Ha Long Hotel provide breakfast?
Yes, The Secret Ha Long Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 245 verified guests reviews
8.8
Impressive
Fantastic
115
Very Good
105
Satisfying
10
Average
15
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Most Helpful
Category
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Language
English
Show Reviews with Photos
NV
NGUYEN V. M. T.
Staycation
10
/ 10
17 Nov 2023
Nice hotel, clean, enthusiastic and helpful staff. Breakfast doesn't have many dishes but everything is delicious. The best Northern Pho I've ever eaten was at this hotel. The price is too good compared to the quality
3 liked this review
Accommodation's Reply
24 Nov 2023
Hello Mr./Ms/Mrs Vo Minh Thu Nguyen Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the motivation for our hotel to make even greater efforts to maintain and continuously improve service quality standards, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and everything goes well. We hope that The Secret HaLong Hotel will welcome you in your next stay. Best regards, Le Phuong Nam Customer Services De
NV
NGUYEN V. M. T.
Staycation
10
/ 10
17 Nov 2023
The hotel is clean, beautiful like the picture, beautiful from the manhole cover to every other small detail. Friendly staff, very enthusiastic to support. will be back
1 liked this review
Accommodation's Reply
24 Nov 2023
Hello Mr./Ms/Mrs Vo Minh Thu Nguyen Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the motivation for our hotel to make even greater efforts to maintain and continuously improve service quality standards, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and everything goes well. We hope that The Secret HaLong Hotel will welcome you in your next stay. Sincerely, Le Phuong Nam Customer Services Department
NH
Nguyen H. A.
Staycation
10
/ 10
09 Nov 2023
A wonderful experience, lovely friendly staff. The hotel is beautiful, clean and super affordable
2 liked this review
Accommodation's Reply
15 Nov 2023
Hello Mr./Ms/Mrs Nguyen Huynh Ai, Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the motivation for our hotel to make even greater efforts to maintain and continuously improve service quality standards, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and everything goes well. We hope that The Secret HaLong Hotel will welcome you in your next stay. Sincerely, Le Phuong Nam Customer Services Department
nd
nguyen d. t. p.
Holiday
10
/ 10
31 Oct 2023
Super nice hotel, spacious bedrooms, super delicious food
1 liked this review
Accommodation's Reply
01 Nov 2023
Hello Mr./Ms/MrsDuc Truong Phuoc Nguyen, Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the motivation for our hotel to make even greater efforts to maintain and continuously improve service quality standards, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and everything goes well. We hope that The Secret HaLong Hotel will welcome you in your next stay. Sincerely, Le Phuong Nam Customer Services Department
DT
Duong T.
Holiday
9.7
/ 10
21 Oct 2023
You should experience it, it's great, everyone
1 liked this review
Accommodation's Reply
23 Oct 2023
Hello Mr./Ms/Mrs.Duong Tran, Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the motivation for our hotel to make even greater efforts to maintain and continuously improve service quality standards, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and everything goes well. We hope that The Secret HaLong Hotel will welcome you in your next stay. Sincerely, Le Phuong Nam Customer Services Department
BP
Bui P. A.
Staycation
9.7
/ 10
18 May 2023
The hotel is beautiful, clean, the reception is also very enthusiastic. There is also a motorbike or tram rental service in ksan. Located in the beautiful 7-color shophouse area. Not too crowded because many houses next door are not in operation. But that's exactly what I mean. not too noisy. Love it
6 liked this review
Accommodation's Reply
25 May 2023
Hello my friend
Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the driving force for our hotel to work even harder to maintain and continuously improve the standard of service quality, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and professional services. Wishing you and your family always happy, healthy and all the best. Hope The Secret HaLong Hotel will welcome you in the next stay.
Best regards,
Le Phuong Nam
Customer Services Department
HV
Huynh V. T.
Holiday
9.7
/ 10
26 Jul 2022
The design of the lobby and room is very nice and clean, but the room is a bit tight, but if you have the opportunity to return to the resort, still choose the service here.
5 liked this review
Accommodation's Reply
11 Aug 2022
Hello Mr./Ms./Ms. Brother,
Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the driving force for our hotel to work even harder to maintain and continuously improve the standard of service quality, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and professional services. Wishing you and your family always happy, healthy and all the best. Hope The Secret HaLong Hotel will welcome you in the next stay.
Best regards,
Customer Services Department
NT
Nguyen T. M.
Staycation
9.4
/ 10
03 Nov 2023
Great hotel, without a big swimming pool, I would give it 5 stars. Cleaner and more beautiful than Wyndham, but the view is not beautiful. At the price of 600 it is already very good. I rented it on the evening of October 22 for 250k, I'm afraid of being scammed 😂 but it's so cheap that I booked it haphazardly, if I can't stay, it's considered bad luck. Who would have thought that when they checked in, they would be shocked because it was so cheap and so beautiful 😂. Breakfast is on Monday morning, so there's only beef pho or sandwitch, which is okay to eat
Read More
2 liked this review
Accommodation's Reply
03 Nov 2023
Hello Mr./Ms/Mrs Tra My Nguyen, Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the motivation for our hotel to make even greater efforts to maintain and continuously improve service quality standards, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and everything goes well. We hope that The Secret HaLong Hotel will welcome you in your next stay. Sincerely, Le Phuong Nam Customer Services Department
Mt
Mai t. T.
Staycation
9.4
/ 10
06 Jan 2023
The hotel is very nice and new, luxurious interior with reasonable room price. However, going in winter so it's a bit sad. Will be back
5 liked this review
Accommodation's Reply
10 Jan 2023
Hello Mrs./Ms. Thuy Tien Mai
Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the driving force for our hotel to work even harder to maintain and continuously improve our service quality standards, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and professional services. Wishing you and your family always happy, healthy and all the best. Hope The Secret HaLong Hotel will welcome you in the next stay.
Best regards,
Customer Services Department
PT
Pham T. T.
9.1
/ 10
03 Nov 2023
Room ok. Hmm, when I arrived there was no hot water. After the technician came to rinse, it was fine. The air conditioner is faulty but it doesn't affect much because this season is cool
Like this review?
Accommodation's Reply
07 Nov 2023
Hello Mr./Ms/Mrs Pham Thanh Trung, Thank you for leaving a good review about your stay at The Secret HaLong Hotel. Your positive feedback is the motivation for our hotel to make even greater efforts to maintain and continuously improve service quality standards, customer experience and satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and everything goes well. We hope that The Secret HaLong Hotel will welcome you in your next stay. Sincerely, Le Phuong Nam Customer Services Department
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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